Marc-Antoine Barrois Reviews 

711
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional fragrance quality, beautiful packaging, and the extremely thoughtful touch of personalized handwritten notes included lovingly in each shipment. Consumers also appreciate the remarkably prompt delivery service and the completely seamless purchasing process when ordering their favorite scents online. However, some customers also noted minor issues regarding delivery delays or external logistics service. A few reviewers experienced frustrating shipping complications, such as parcels arriving significantly late, remaining undelivered after a couple of weeks, or being left with neighbors while buyers were away on holiday.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing the scents as unique, long-lasting, and high... See more

Quality

Consumers find quality to be positive, highlighting beautifully crafted fragrances with unique notes and... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the remarkably fast... See more

Order

Users describe positive interactions with order, highlighting the effortless and super friendly purchasing... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of purchase,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Discovery Set to see what I would like, loved everything. The perfumes all smell amazing, the high-end packaging is beautiful and the handwritten note was an amazing touch! I decided to go f... See more

Company replied

Rated 5 out of 5 stars

Handwritten card added to the sample box was really touching. Even if I haven't found a scent that could be my future signature candidate, the Barrois scents are all in all beautiful, the box itself a... See more

Rated 5 out of 5 stars

I visited the Soho location in New York. The 2 gentlemen working were very delightful and helpful and positive about the brand. Showed us the store and we found it very cool!! I purchased a bottle... See more

Rated 5 out of 5 stars

First time I purchased a perfume from Marc-Antoine Barrois, wonderful experience. Not only was the shipping very fast but what really touched me is the very nice hand writing note inserted in the pa... See more


Company details

  1. Perfume Store
  2. Clothing Store
  3. Haute Couture Fashion House

Written by the company

Marc-Antoine Barrois est une Maison française indépendante de haute parfumerie et de couture fondée à Paris. La marque s’est imposée dans l’univers de la parfumerie de niche grâce à des créations olfactives singulières, élégantes et intemporelles. Les parfums Marc-Antoine Barrois sont imaginés en collaboration avec le parfumeur Quentin Bisch. Ensemble, ils composent des fragrances reconnaissables pour leur signature forte, leur sillage et leur équilibre entre modernité et raffinement. La collection comprend aujourd’hui plusieurs eaux de parfum emblématiques comme B683, Ganymede, Encelade, Tilia et Aldebaran, ainsi que des extraits de parfum plus intenses. Fabriquées en France avec une attention particulière portée à la qualité des matières premières et à la précision de la composition, les créations de la Maison s’inscrivent dans une approche exigeante de la parfumerie contemporaine. Chaque parfum raconte une histoire et propose une expérience olfactive distinctive, appréciée par les amateurs de parfums de niche à travers le monde. Marc-Antoine Barrois est aujourd’hui reconnu comme l’une des signatures marquantes de la nouvelle génération de la parfumerie française, avec des parfums recherchés pour leur caractère unique, leur élégance et leur forte personnalité.


Contact info

4.9

Excellent

TrustScore 5 out of 5

711 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(711)

604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Everything was beautifully made and finished with great attention to detail. The package arrived quickly and was very well presented. I’m extremely happy with my purchase and would definitely recommend it!

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Dear Customer Service Team,

Dear Customer Service Team,

I am contacting you regarding a fragrance I purchased from your store less than a month ago.

Unfortunately, I am very disappointed with the product. The fragrance has almost no scent at all. I have tried spraying it several times, both on my skin and in the air, but the scent is barely noticeable and disappears almost immediately. Even after letting the fragrance sit at home for some time, the problem has not changed.

What makes me particularly concerned is that I also received a 2 ml sample of the same fragrance. Surprisingly, the sample smells much stronger and more noticeable than the full-size bottle I purchased. When I spray the full-size bottle, it is almost as if nothing has been sprayed at all.

Since this is supposed to be a long-lasting fragrance, I am wondering whether there could be an issue with the product or whether I may have received the wrong fragrance or a defective bottle.

Could you please check this matter and let me know what options I have? I would like to know whether it is possible to have the bottle inspected and, if the product is confirmed to be defective, to return it and receive a replacement.

I would be happy to provide my order number, photos, videos, or any other information you may need.

I look forward to your response and hope we can find a satisfactory solution.

Kind regards,
Tetiana

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Fragrance to remember

I had my first Ganymede at the end of 2025 and I loved it. I am happy that now I can get my favourite fragrance directly from the original source The delivery was fast with a dedicated message from Laura. Thank you so much!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional ❤️

Exceptional. The ease of purchase, kindness and friendly contact. Correct remittance and packaging and a handwritten card by Marie that is really an invasion of loving energy. Ganymede is very special ❤️ Tks all of You

29 July 2026
Unprompted review
Rated 5 out of 5 stars

What an incredible experience from…

What an incredible experience from start to finish. B87.135 has completely exceeded all my expectations. For me, this is a new hit for MARC-ANTOINE BARROIS and a fragrance I will definitely keep coming back to.
A huge thank you for the incredibly fast delivery from France to Italy💎💎💎I was also deeply touched by the little personal detail: the card with my name and such a warm, personal message to the customer. These small gestures make the whole experience feel truly special🙌Thank you once again for creating such beautiful fragrances and for putting so much attention into every detail. I wish MARC-ANTOINE BARROIS even more success, new masterpieces and many more unforgettable olfactory experiences❤️❤️❤️

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Elegant …

Quick in delivery and the perfume itself is a master piece , so elegant and lovely , long lasting and my wife loves it , compliments received from people .

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Beautiful Fragrances

Thank you to the entire team at Marc- Antonie Barrois for your professionalism and excellent service. I truly appreciate the great experience.
Each perfume is beautifully crafted with gorgeous, unique notes. Whenever I visit Paris, I would love to visit your store and meet you in person.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Very fast shipping

Very fast shipping! The package was packed very carefully and arrived in perfect condition. The perfume is wonderful. I’m very happy with my purchase!

10 August 2026
Unprompted review

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