Macro Removals Ltd Reviews 13

TrustScore 4 out of 5

4.2

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Company details

  1. Moving Company

Written by the company

Welcome to Macro Removals Ltd. We’re a professional Home and Office Removal company based in Bristol and we employ a strict Covid-19 policy. We operate all over the country and pride ourselves on offering the best possible customer service at competitive prices. You can be assured we’ll move your belongings with the utmost care and efficiency and we also offer a Packing Service with free boxes to save you time and hassle. Starting out with only ability, enthusiasm and a clear vision of destination, our company has earned a 5-star reputation with a long list of happy customers.


Contact info

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great removals service - would recommend

Macro Removals were extremely professional helping me with my recent move to Oxford and their quotes were comparable to other companies in the area.
We did a self pack and they were great at letting me know what needed to be done in advance. On the day, they arrived promptly and were helpful and efficient. I would be keen to book them again if I moved in the future.

29 August 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Anna,

Thanks for the brilliant review and we really appreciate it! Enjoy your new home :)

Rated 1 out of 5 stars

Time wasters.

Time wasters.
Asked for so much info, videos etc, them kept upping the price . Last quote was ridiculous, clearly didn't want but job, but didnt have the courtesy to say!!

1 August 2022
Unprompted review
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Reply from Macro Removals Ltd

Dear Cher,

We appreciate your feedback and we're sorry you had a negative experience with our booking process.

We need to gather as much information as possible before we can offer a quote. We obtain this information from customers who send us videos of what needs to be moved or by doing property surveys. Without this information, we don’t know how many vehicles or staff are required to complete the move, especially if there are time restrictions during completion day such as when a customer is buying and selling their home. The last thing our customers want is for us to fail to get them out on time or not being able to fit everything into our removal vehicles.

Regarding the increase of the price, we sometimes offer an estimated cost over the phone or via emails to give our customers a gauge of what they’ll expect to pay. Costs can increase if there are more items to be moved than originally anticipated.

We never offer quotes if we don’t expect to have the available staff or vehicles to complete a move. This would simply waste your time and ours.

We hope this response clarifies our booking process.

Thanks,
Macro Removals Ltd

Rated 5 out of 5 stars

Brilliant job,

Thank you for doing such a brilliant job, you made the move really easy and your team were great to work with. We were really impressed with the service you gave us.

8 July 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Liz, thank you for the 5-star review and we really hope you enjoy your new home!

Rated 5 out of 5 stars

Amazing Service!

A family member recommended Macro to us for our move and they were excellent. From arranging the booking including a virtual walk-around of our home to gauge vehicle size and staff needs, to the timely and efficient service from the moving team themselves, to the fair price for the work, I'm very impressed with Macro. Definitely recommended!

26 June 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Luke,

Thank you for taking the time to write the great review and we really appreciate it!

Enjoy your new home!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Responsive, helpful and friendly from start to finish! Highly recommend.

19 May 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Emma, thanks for the 5-star review. Enjoy your new home!

Rated 5 out of 5 stars

Excellent Service

We had a fantastic experience with Macro Removals. From getting the quote to seeing the last box being brought into our new house, the team were very friendly, polite, and professional.
We had a couple of large furniture items which Paddy and Tom disassembled and then re-assembled (and I dare say that they put them back together better than I put them together in the first place!).
We can’t recommend this company enough.

7 May 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Robert,

Thank you for the 5-star review and it's great your move went smoothly!

Enjoy your new home :)

Rated 5 out of 5 stars

Excellent from start to finish

I thought Macro Removals might be too good to be true but the reviews are right, this is the best removal company I have used in a long time! Amazing communication throughout from Fred, speedy but reassuring video survey, easy to book and very reasonable price. It made the run up to the move date stress-free. Paddy and Tom were right on time, professional but very friendly and cheerful - exactly how you'd want your removal team to be. They moved our belongings effortlessly and skilfully. Thank you guys!

6 May 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Carmen, thank you for the great review and we're very happy everything went so well! Enjoy your new home and have a nice weekend :)

Rated 5 out of 5 stars

Amazing service, highly recommend!

The whole process with Macro was great from start to finish. Usually I would go with a personal recommendation for something like this but I found these guys through a search engine and really pleased I did! So helpful, friendly, professional, and very competitively priced. I would recommend them without hesitation

15 April 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Claudia, thank you for the great review and we hope you enjoy your new home!

Rated 5 out of 5 stars

I couldn't recommend them more

I couldn't recommend them more. The process was amazingly smooth and stress-free and honestly I couldn't find a bad thing to say even if I tried. They were super helpful and friendly to deal with and will absolutely use them again in future if we ever need to.

11 April 2022
Unprompted review
Macro Removals Ltd logo

Reply from Macro Removals Ltd

Hi, thank you for the 5-star review and we hope you enjoy your new home!

Rated 5 out of 5 stars

Absolute superstars

These guys were amazing! So professional and patient and nothing was too much trouble for them. They worked so hard for us and took a lot of the stress out of moving. Wouldn't hesitate to recommend and will definitely use them again!

6 April 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Shelly, thank you for the great review and we really appreciate your time to write it. Enjoy your new home!

Rated 5 out of 5 stars

Took the stress out of moving

Our recent experience with Macro Removals was excellent. Their price was very competitive, even with a quote for four people rather than two which some other firms quoted and said was sufficient (it wouldn't have been!). Fred made the video survey quick and efficient, and on the day Paddy and the team were very friendly and professional. They made light work of all our boxes and I was amazed at the speed of dismantling/assembling of necessary items, even fixing wobbling tables and sofa legs in the process! I would certainly use them again.

31 March 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Nicholas, we really appreciate your time writing this 5-star review and it's great you're very happy with our services. Enjoy your new home!

Rated 5 out of 5 stars

Macro Removals made my move super…

Macro Removals made my move super smooth and easy. The video survey was convenient and quick. The price was very competitive and worth the punctual, professional and reliable service I received. Thank you.

20 March 2022
Unprompted review
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Reply from Macro Removals Ltd

Hi Ellie, thanks for the 5-star review and it's great your move went so well. Enjoy your new home!

Rated 5 out of 5 stars

Fabulous

Fabulous. The crew couldn't have been more efficient, careful and helpful, especially with dismantling/reassembling/reconnecting items. Highly recommended.

16 March 2022
Unprompted review
Macro Removals Ltd logo

Reply from Macro Removals Ltd

Hi Jan, Thanks for the great review and it was a pleasure working for you. The team said everything was prepared upon arrival for the move and that's very much appreciated. Enjoy your new home!

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