Lodge Plumbing & Heating Services Ltd Reviews 125

Superb customer service. Excellent work by the helpful informative staff who went way beyond time to finish the job. Very competitive quotation. Would highly recommend, a joy to experience professionalism for a change!!!

My oil boiler had failed and I contacted LPH. They arranged for a surveyor to visit 2 working days later and he appraised the situation and gave me an estimate at the end of his visit. It turned about to be both the cheapest and most comprehensive and I accepted it. The work was done the following week by two very polite and helpful members of staff who installed the new boiler and at the same time upgraded my heating system, all within the day. They removed all the old materials and left my boiler house cleaner than when they started.
A very efficient service.

A superb professional company. From start to finish the service we received was first class. My first contact was Claire when I was making inquiries about a new boiler what a credit to the company very professional and so helpful. Simon worked his socks off and answered all my questions, work completed in a day I would recommend LPH to everyone.

I contacted Lodge plumbing to install a new boiler. Claire is so professional over the phone she ensured to answered all my queries. whenever she said let me get back to you, she will definitely get back.
On the day of the installation, the men came on time, they were very organised and respectful. They did an amazing job they were so careful and completed the job on time.
I will highly recommend lodge plumbing

We found Lodge on a comparism site and requested a quote, very professional listened to what we wanted and discussed various options. Once we made a decision an action plan was put into place and a contract was agreed. A time was agreed and implementation was executed well within the time scale. The engineer was very professional and left the site spotless and as we wanted.

This is a small business. I found them through a quote comparison website that contacts three providers in the area and asks them to arrange quotes. They were the first to contact me and book in a visit and of the three quotes it looked to me like they had the lowest labour rate. They were quick to get in and do the work. The install date was four days after I accepted the quote (two business days).

Because they were so good at communicating, and because their prices were lower, I was worried about their ability to perform. However, the engineers who did the install were fantastic and everything is great now. I've not seen British contractors work so efficiently or for so long. They sent two men who worked nearly non-stop for almost 10 hours to do a job that is normally quoted as taking two days.

I'm very happy with the work they did and their willingness to communicate with me about the job. To me it looks like they keep their prices lower by being more productive on the job. However, because I don't have any experience with other installers I don't know that for sure.

From start to finish Lodge plumbing & heating were fantastic! The surveyor (very experienced ex-engineer) arrived on time, talked me through all options and answered all my questions. The quote was very competitive and after doing a little fact finding I had no hesitation in booking them in. Once again, very timely, super helpful, clean & tidy! My new boiler is everything I’d hoped for. Complex enough to do all I want, but simple to operate. At all times Claire responded to communications instantly. After care services have been great too. I wouldn’t hesitate for a moment to recommend them, I’ll certainly be using them again!

BOILER INSTALLATION 5 stars
COMPETITIVE PRICE
great service from initial contact to installation. Claire was very helpful on the phone and Jack who surveyed the job was knowledgable, friendly and helpful. The engineers Simon and Sam were excellent; punctual, efficient, cleaned up after themselves, respectful, made time to answer our questions and nothing was too much trouble for them.
No hesitation in recommending them.

Chris lodge called on time to install s new boiler. Competitive price and very professional installation.i would highly recommend

A First Class company, we would certainly recommend. Avery good service, from the word Go. Contact was made with the company, Ian the surveyor came out, in conversation he said that the quote would be with us that day, and it was. A deposit was paid by ourselves, and a date was given for the installation of a new boiler. Chris came to site, as agreed and set to work. He was working on his own, installed the boiler, and made some adaptions and alterations to existing pipework. On completion of works he commisioned the boiler, he left our house at 8.00 at night, without a moan, he stated that the boiler would be up and running on the same day, and it was. It was a great relief, after being without a boiler or central heating for 3 Weeks. We would Give11 out of 10 for this company. We would certainly recommend them.

Outstanding Profesional service given from initial enquiry about replacementc boiler to Director Claire,
[she gives superb Customer Service...!.] inspection visit by excellent Surveyor Jack, prompt detailed and realistic financial quotation given, then eventual impressive quality installation completed by Simon -a very efficient and well-qulalified pleasant engineer. Simon neatly tidied up entire area. We will employ LP & H to do annual service in future and have no hesitation in recmmending them. Msny thanks and appreciation to entire team and best wishes for their future business.

Helpful, very knowledgeable people.
They understood the situation we were in and reacted extremely quickly (literally the next day)
The engineer who came to fit the boiler worked his socks off, was polite, efficient,and tidied up to the point that you wouldn’t have known he’d been round.

Excellent service, got my boiler up n running in next to no time. Thanks a million. Duncan

If you are looking for a company to do a perfect job with expert help and a friendly service look no further than Lodge plumbing and heating. I have just had a new boiler installed and I could not be more pleased with the service I received from Claire on the phone discussing the work involved and the regulations that have to be followed. Chris came to my home and fitted the boiler with no problems in very good time. I can recommend this company to anyone wanting a job done professionally and with a great attitude. Thank You LPH.

I have worked with many contractors over the years, (some better than others!) but Lodge's engineers were absolutely first class. A great attitude, and perseverance to "get the job done properly", despite it running late, and them having a fair distance to get home.
I can't recommend them highly enough.

100% Recommend Lodge Plumbing
If you’re looking for a great company, read reviews that had issues and how the company dealt with them.
We replaced our Potterton Suprema Boiler, which was original installed and then moved when the extension was built by British Gas on both occasions, with a Worcester Bosch installed by Lodge Plumbing.
The issue was British Gas original wiring that Chris had to sort out over the weekend, and a Valve that needed to be replaced unexpectedly.
Claire was a total professional when we had to agree an additional price for the Valve replacement
The house was left spotlessly clean after the job was finished

My old boiler broke down and I rang Lodge plumbing, After speaking to Clair and Chris they organised a site visit immediately and installed my new boiler within few days.
I cannot explain how happy I'm with the service they provided and they also cleaned everything before they left.
I would highly recommend this company.

We are very grateful with the company, they have installed the boiler with one day, they were amazing and hard working l would hardly recommend it to anyone who needs a new boiler installed. Thank you!

I needed a new boiler and completed a form on Boiler Guide. LPHservices was one of the three companies responded. Chris called me to arrange an on-site assessment by an advisor and I received a competitive quote. After several follow up communications I selected this company to install my new boiler. My new boiler is now up and running. Chris was frank and friendly throughout. He advised me to select the new Vaillant boiler I needed and he installed the boiler to a high standard. Very happy!

Claire!very helpful and understanding when it came to fitting my parents boiler replacement in in short notice.Would thoroughly recommend