Lootably  Reviews 19,219

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Many customers praise the support team for being incredibly helpful, quick, and effective in their responses, often resolving issues within hours or a day. People frequently highlight the excellent customer service, noting its responsiveness, professionalism, and willingness to provide guidance and solutions. The service is often described as efficient, with many rewards credited instantly or issues resolved promptly, making the overall experience smooth and positive. However, some reviewers were not happy with the customer service, mentioning instances where their inquiries went unanswered for extended periods, or they received generic, unhelpful responses. These customers also reported difficulties with payment and crediting for completed offers, despite providing extensive proof, leading to frustration and a feeling of being ignored.

What people talk about most

Response time

People report ambiguous experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Customers had negative experiences with payment, with many reporting that rewards and credits were not being... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the support team for being friendly,... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing satisfaction and calling it an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed a casino offer depositing, register and sent all proofs (bills, pictures of email register, money transactions, even the games I played). This is horrible, they answer me the same... See more

Rated 4 out of 5 stars

Lootably has incredible support team. Theya re quick in response as well as giving a solution. The on reason is giving 4 start is that Thier offers tracking system needs improvement, sometimes when do... See more

Rated 4 out of 5 stars

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.

Rated 4 out of 5 stars

I had some difficulties with the rewards and I contacted the customer support that was very helpful and within 24hours my problem was solved and I love that


Company details

  1. Affiliate Marketing Service
  2. Media and Marketing Agency
  3. Media Company
  4. Online Marketing Agency

Written by the company

Lootably helps apps, games, and websites monetize their traffic through rewarded advertising. Our Lootably Offerwall connects users with leading brands in exchange for various rewards.


Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Did not receive reward for Sky Plunger even after completing the goal

I participated in the “Sky Plunger” offer through Lootably on June 17, 2025, via Coinpayu.

I reached 155 meters in height, which clearly meets the requirement for the 150-meter milestone. However, I haven’t received the promised reward for it. I submitted proof and contacted support but haven’t received a resolution.

This has been disappointing, especially when the offer was completed exactly as described.

I am ready to provide my Support ID directly to Lootably if needed — please follow up and fix this issue.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

I made the offer for them and didn't…

I made the offer for them and didn't receive my reward. I contacted support, in addition to being rude to me, they stipulated several deadlines and did not comply. They said it would be 30 working days and it's been two months and I didn't get any more answers.

I made an offer that I would have to make investment, deposit, and so I did it, I deposited, I made the conversion more than once and in order not to lose the offer, I did not withdraw, I left the money yielding. But it happened the other way around, I lost everything. I deposited again and my deposit amount was reduced to an amount that is no longer possible for withdrawal. Resulting in a total loss of $120.

I contacted Wallet support and they said that unfortunately they can't do anything, that I contacted Lootably support, and so I did again. But so far they haven't answered me.

Please pay my offer so I can cover half of my loss, or return my lost money

8 June 2025
Unprompted review
Rated 1 out of 5 stars

They don't solve anything, they just make excuses

I have tried every possible way to contact them to try to get the prize that is rightfully mine for having completed the offer related to their website and nothing. I have been trying for more than 3 months and they have not solved my problem. A piece of advice for anyone reading this: do not trust this company because they do not solve our problem, they just keep making up the same excuse and never solve anything, stay away from this company. And before they send another automatic message asking about my case, I will leave the ID here to save time. ID: ckp3hpjkn001v01xgcgso1ilg12139001

2 February 2025
Unprompted review

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