All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came int... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our family have always used Lodge Brothers, as you know what you are getting with them. A first class service, carried out with compassion and professionalism. From the moment you walk into the... See more
Company replied
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... See more
Company replied
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6K reviews
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Replied to 100% of negative reviews
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Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your feedback. We are so pleased the team helped make such a difficult time a little easier. It is our goal to ease the burden and your kind words mean so much to us. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are grateful that you found our team so warm and supportive during such a difficult time. Your lovely feedback will be shared with everyone. Kind regards Robert Lodge
Gratitude:- Mia at Sunbury so understanding and…
Mia at Sunbury so understanding and helpful. James on the day, guidance
and understanding.
Richard who took the service for Mr Sheehy is the absolute best and Mr Sheehy and the family were so grateful to everyone. With thanks x
28 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your heartfelt appreciation. We are so pleased to hear that Mia, James and Richard each played such an important part in supporting the family and helping the day come together as hoped. We will make sure your kind words are passed on to them. Kind regards Robert Lodge
Definitely recommend this company. good staff who assisted us with all the arrangements
It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassion.
Everything went perfectly on the day my husband would have been happy with his send of as l know l & my family were.
11 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We are grateful to know that the whole team helped ease the practical side of arranging your husband’s funeral and supported you and your family throughout the process. It is particularly meaningful to hear that the day itself came together as you had hoped. Kind regards Robert Lodge
An outstanding experience
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very professional and set just the right tone for the service.
Our only issue was the difficulty in getting hold of Jo and the irritating delayed phone system, which we discussed with Jo in person.
11 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful review. We are pleased to hear that Jo and Laura were able to guide you through the arrangements and that the final service reflected what you had hoped for. We are grateful that you raised the difficulty in reaching Jo and the issues with the delayed telephone system directly with her. Feedback such as this is valuable and we will ensure your comments are shared with the relevant team. Kind regards Robert Lodge
Gemma and Jacqueline were both very…
Gemma and Jacqueline were both very caring and understanding when I had to arrange my late husband's cremation.
17 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are pleased to hear that Gemma and Jacqueline handled everything with care and consideration. It is our goal to provide the highest level of comprehensive support. Kind regards Robert Lodge
The staff were amazing at this very…
The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate - my husbands service was exactly what we asked for.
19 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We are grateful to know that our team gave you the time and guidance you needed, allowing you to make arrangements at your own pace. It is lovely to hear that the celebrant was a good match and helped create a service that reflected your husband and your wishes. Kind regards Robert Lodge
Pretty much faultless from start to finish
Pretty much faultless from start to finish. Polite and respectful staff. Everything organised smoothly and with very little fuss. Many thanks
8 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind review. We are pleased you felt supported throughout the process by the Lightwater branch. Providing empathy, sympathy and professionalism is at the heart of what we do, and it is reassuring to know that we were able to meet your needs. Kind regards Robert Lodge
The service and care received from all…
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.
19 August 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that the Walton-on-Thames team explained everything clearly and helped you make the arrangements for a dignified farewell. It is also good to know that you received the same level of care and support afterwards. Kind regards Robert Lodge
Outstanding service with compassion and warmth
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.
10 August 2026
Reply from Lodge Brothers (Funerals) Ltd
It is wonderful to hear that Nikki and Laura were there to support you from the very first contact and helped make such a difficult time feel a little more manageable. We are also pleased to know that the funeral conductor and team cared for your mum with the same compassion and professionalism on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Karen was absolutely fantastic from…
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything
2 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are so pleased to hear that Karen supported you throughout and helped make such a difficult time a little easier and that Darren, Jim and the team cared for your dad with such respect on the day. We will be sure to pass on your thanks to them all. Kind regards Robert Lodge
Exceptional Service and Professionalism
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.
4 September 2026
Reply from Lodge Brothers (Funerals) Ltd
We really appreciate your 5* review and kind words about the care and support you received from Lodge Brothers. We are pleased to hear that our team guided you through the arrangements with compassion, sensitivity and professionalism while taking care of every detail. Knowing that we helped make such a difficult time a little easier for your family means a great deal to us. Kind regards Robert Lodge
Lodge Brothers provide a truly professional service.
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.
27 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and taking the time to share your experience. We are pleased to hear that our team’s care and thoughtfulness extended beyond the funeral itself and that we were able to make sure you received the music. It means a great deal to know that our support was comforting to you at such a difficult time and we really appreciate your recommendation. Kind regards Robert Lodge
Would highly recommend Lodge Brothers…
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You
7 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that Chris provided such helpful and understanding support, explaining everything clearly and helping you and your brother give your father the send-off he deserved. We will be sure to pass your kind words on to Chris and we really appreciate your recommendation. Kind regards Robert Lodge
Lodge Brothers in Bedfont…
The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.
24 August 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are so pleased to hear that the Bedfont team supported you with such care and kindness, both when arranging your husband’s funeral and more recently for your mum. We are grateful to have been able to support you and your family during such difficult times. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Compassionate and professional
Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.
1 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are so pleased to hear that you found our team compassionate, understanding and professional, and that you felt in safe hands throughout the arrangements and on the day itself. We really appreciate you taking the time to share your experience. Kind regards Robert Lodge
The service Lodge brother offer is…exceptional.
The service Lodge brother offer is exceptional. Very caring,and respectful.
26 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that you found our service caring and respectful throughout. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Very professional and dignified
All staff were professional and dignified whilst maintaining compassion at all times
6 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that our team provided professional and dignified support while showing compassion throughout. Your feedback is greatly appreciated. Kind regards Robert Lodge
Wholesome, kind & caring
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.
26 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and for sharing such a personal message. We are pleased to hear that your mum was cared for with dignity, respect and even a little humour and that our team made a difficult time a little easier for you and your family. We will be sure to pass your thanks on to the team and especially Shazza! Kind regards Robert Lodge
Excellent service as usual
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady
1 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind 5* review. We are so pleased to hear that Jackie has been such a great support and made a difficult time a little easier with her professionalism and care. We will be sure to pass your lovely feedback on to Jackie and the Hounslow team. Kind regards Robert Lodge
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