Lodge Brothers (Funerals) Ltd Reviews 

From my first contact I found Suzette's sympathetic and very helpful approach made the whole sad experience very smooth, queries were answered promptly and appropriate advice given when requested.
James helped the actual day go very smoothly with his approach and attitude.

Jill Wakefield was with you for 4 weeks in August for end of life care. All staff, at all levels, were helpful, sympathetic , professional in their care services and kept us fully in the picture. Despite being largely in pain and discomfort for most of the time , Jill was very ‘comfortable” where she was located, and with the assistance and personal care she was given, in difficult circumstances. The many funeral donations denoted to the Hospice on Jill’s behalf will bear witness to your excellent service and facilities.

All staff made a difficult time much easier and we really felt cared for and looked after through the whole process.

Caroline was caring and supportive throughout the whole process and answered any questions we had.

We use lodge brothers previously and found their service excellent both times.

Their support and care for us as a family was very reassuring. No question was left unanswered. We had their 100% undivided attention over everything. Cyd was marvellous and our Controller, Steve, made sure everything was as we wished on the day. I couldn’t have wanted a better service. Very much appreciated.

Everything was professionally carried out and the staff were very supportive and understanding . Their helpful advice was second to none which made the whole organising run smoothly. We were entirely satisfied and grateful to Lodge Brothers and Susi in particular.

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Lodge Brothers in Ashford (Middx) made everything easy to organise, and stayed in touch every step of the way.

As someone who has never arranged a funeral before, they went through each decision with us, and then handled everything. At no point did we feel rushed, and they never tried to "upsell" anything.

On the day of our Dad's funeral, the staff were perfect. They made sure everything was as we had arranged, and were available, yet unnoticeable. They were very kind and understanding.

Huge thanks to Alison (in branch), Daniel (conductor) and Chris Howell (celebrant). They really ensured that, on such a difficult day, we were able to just grieve and not worry about the details.

Every Lodge Brother employee that I had contact with throughout the entire process was professional, empathetic, supportive and informative. This resulted in the funeral running very smoothly and me feeling very supported throughout the process. I would highly recommend the Feltham branch.

Couldn't fault lodge brothers they were amazing caring kind and nothing was too much trouble ..was even given a plume from the horses we had at end of day ..many thanks to you all .Nothing was too much for sushi at the lodge bro office everything was dealt with swiftly and respectfully

Very helpful and considerate.

I can't recommend the Lodge Brothers team enough for their help and wonderful support they gave me after the death of my husband.
Caroline was compassionate, caring and extremely helpful when arranging the funeral, contributing suggestions and understanding our wishes and dealing with some last minute changes with her truly compassionate nature and seeing them through for us making the whole experience seamless.
The team who attended the funeral were absolutely amazing even wearing ties the same colour blue we had requested that those attending wore.
I Can't recommend Lodge Brothers enough, they are certainly the most compassionate, caring and totally professional team you could ever wish to meet at such a sad time, thank you just isnt enough.

The team at Lodge Brothers Chertsey were excellent. Sally helped me with all the arrangements for my dad’s funeral and she was caring and kind throughout. All my questions were promptly answered and nothing was too much trouble. Dad’s funeral was beautiful, Blake was our wonderful celebrant. Friends and family commented on what a lovely service it was. The whole team at Lodge Brothers were so professional and I truly believe that my dad would have been touched at how his life was honoured and celebrated. Thank you Sally and all the team for helping make such a sad day into a comforting memorable one.

After providing a perfect funeral for our beloved mother in 2023, it was an easy decision to choose Lodge Brothers again when our wonderful father passed away unexpectedly. Julie (in the Twickenham branch) handled everything with great compassion, kindness and competence, from recommending the outstanding celebrant Chris Howell to successfully arguing proof of residency with Richmond Council. We could not have asked for a better service, and I would recommend Lodge Brothers without a moment's hesitation.

Chris and the team at Lodge Brothers were brilliant. So thoughtful, caring, kind and compassionate throughout the organisation of my mum’s funeral. They made such a difficult time a little easier and we cannot thank them enough. A truly positive experience and highly recommended.

Lodge Brothers took care of my mum’s funeral and cremation last month and I truly cannot recommend them highly enough.

From start to finish, they looked after both my mum and our whole family with incredible kindness during what was a deeply sad and difficult time.

A special thank you to Jo and Laura, who were an absolute joy to deal with. They were so helpful, compassionate and attentive, making us feel genuinely important and cared for throughout the entire process. They gave us all the time we needed to make decisions without ever feeling rushed.

Their pricing and service structure was completely transparent and easy to understand, which brought immense peace of mind when we needed it most. They selected the perfect celebrant who was also amazing to deal with and in the day. If you are looking for a highly personal, respectful, and professional funeral care provider, Lodge Brothers are outstanding.

Lodge brothers catered for all of our needs with care and professionalism. A very big Thankyou for co-ordinating everything so well and respectfully.

At the Hillingdon branch they made us very welcome. They listened to our requests, as we had specific instructions from the deceased, before they died, about how their funeral was to be conducted.
We were helped each step of the way & if something wasn't quite right they adjusted it to our instructions. On the funeral day, Rob, our specific conductor of ceremonies was kind & very helpful at a difficult point at the crematorium, & afterwards was thoughtful & generous with his time to see us safely on our way. Thank you to the girls in the office who guided us through the whole experience.

Empathetic, efficient and caring staff who always tried to make a difficult situation more tolerable. They understood the pain that the loss of a loved one could make and made the whole experience less stressful.

Very caring staff and nothing was too much trouble