We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’... See more
Company replied

Villafranca Caselle di Sommacampagna, 37060 Verona, Verona / Veneto, IT
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We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’... See more
Company replied
The lady who provided us with the cars at short notice was extremely helpful in providing us with two cars. We had booked two cars with another provider and because our plane had been delayed by storm... See more
Company replied
Very good friendly service, particularly on picking up the car. Not a 5 star because there was no dedicated return option so had to queue behind people picking up cars in order to hand my key back
Company replied
Booking process and costs involved were transparent and clear. Super easy booking process and easy check in process to pick up the car. Cars are well Maintained and almost feel like new. If the offer... See more
Company replied
Presso l'ufficio Locauto Rent di Verona Aeroporto in via Aeroporto 5 di Sommacampagna potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0458600846. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Villafranca Caselle di Sommacampagna, 37060, Verona, Verona / Veneto, Italy

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We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’ve hired a car; everyone was complaining about issues with handover – not with Locauto, but with other competing companies. I personally filmed the car from all angles, checking the wheel rims for scratches and the paintwork, I filmed the whole car to have proof that it was in good condition when I handed it back. Otherwise, I was very pleased with the staff’s professionalism. I would definitely recommend them and use them again if I needed a car.

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Really easy and good service. Just a shame about the one way drop off fee.

Reply from Locauto Group - Verona Aeroporto
The women at the desk where very kind and helpful.
Everything was easy

Reply from Locauto Group - Verona Aeroporto
Very simple and straighforward booking process, collection was very easy. Staff member at desk was extremely helpful and pleasant and showed us personally to our car. Car itself was beautiful, modern and in great condition. Would not hesitate recommending Locauto Verona to anyone renting a car.

Reply from Locauto Group - Verona Aeroporto
Very good friendly service, particularly on picking up the car.
Not a 5 star because there was no dedicated return option so had to queue behind people picking up cars in order to hand my key back

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Friendly staff.
We needed to change the driver. This was possible by canceling the original booking and make a new one on-site. Costed 20€ more. Insurance policy and cost is very unclear. Carpark is not well lit and a bit tight.
All in all went well. Nothing special.

Reply from Locauto Group - Verona Aeroporto
Everything went okay. Got the deal and incurance from discovercars, paid in advance and no deposit. Competitive pricing and friendly customer service.

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Flight arrived early but no issues collecting the car before the scheduled time. The lady at the desk in the airport was extremely helpful, explained how to return the car out of hours and had us on our way quickly.

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Quick and efficient service with a very helpful operator who gave us options on car choices.

Reply from Locauto Group - Verona Aeroporto
The staff when renting and returning the automobile.

Reply from Locauto Group - Verona Aeroporto
Great Car Hire experience, No issues. Friendly and helpful staff. High quality Car

Reply from Locauto Group - Verona Aeroporto
Great helpfull staff. No issues picking up or handling the cat back. Car worked fine the whole holiday period.

Reply from Locauto Group - Verona Aeroporto
Very good experience. Staff were very helpful and efficient. Car was good. Would definitely use them again

Reply from Locauto Group - Verona Aeroporto
Hired a car from Verona airport in June. We had booked in advance but unfortunately had a few issues on collecting the vehicle. However on returning the vehicle the manager was excellent, acknowledged our concerns and sorted matters for us efficiently. Thank you

Reply from Locauto Group - Verona Aeroporto
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