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Locauto Group - Verona Aeroporto Reviews 

2,785
TrustScore 4.5 out of 5

4.6

Villafranca Caselle di Sommacampagna, 37060 Verona, Verona / Veneto, IT


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Rated 5 out of 5 stars

We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’... See more

Company replied

Rated 5 out of 5 stars

The lady who provided us with the cars at short notice was extremely helpful in providing us with two cars. We had booked two cars with another provider and because our plane had been delayed by storm... See more

Company replied

Rated 4 out of 5 stars

Very good friendly service, particularly on picking up the car. Not a 5 star because there was no dedicated return option so had to queue behind people picking up cars in order to hand my key back

Company replied

Rated 5 out of 5 stars

Booking process and costs involved were transparent and clear. Super easy booking process and easy check in process to pick up the car. Cars are well Maintained and almost feel like new. If the offer... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Verona Aeroporto in via Aeroporto 5 di Sommacampagna potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0458600846. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Villafranca Caselle di Sommacampagna, 37060, Verona, Verona / Veneto, Italy

  • +39 0458600846
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4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,785)

57,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience with a brand new car

We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’ve hired a car; everyone was complaining about issues with handover – not with Locauto, but with other competing companies. I personally filmed the car from all angles, checking the wheel rims for scratches and the paintwork, I filmed the whole car to have proof that it was in good condition when I handed it back. Otherwise, I was very pleased with the staff’s professionalism. I would definitely recommend them and use them again if I needed a car.

2 August 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Location optimal

Location simple, rapide et vehicule conforme aux attentes.

25 July 2026
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Reply from Locauto Group - Verona Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Good service

Good service, clean car and nice people at the desk in Verona airport 😊

24 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Car rental made simple

Very simple and straighforward booking process, collection was very easy. Staff member at desk was extremely helpful and pleasant and showed us personally to our car. Car itself was beautiful, modern and in great condition. Would not hesitate recommending Locauto Verona to anyone renting a car.

23 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for your feedback! Fausto

Rated 4 out of 5 stars

Very good friendly service

Very good friendly service, particularly on picking up the car.
Not a 5 star because there was no dedicated return option so had to queue behind people picking up cars in order to hand my key back

23 July 2026
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Reply from Locauto Group - Verona Aeroporto

Dear Conor,thank you for your kind feedback.
We are glad that you enjoyed our friendly staff and our pick up process.
We apologize for the waiting at the return,we will share your feedback with the relevant department to improve our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

Great value for money.

Great value for money.

30 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 3 out of 5 stars

Nothing special. ok.

Friendly staff.
We needed to change the driver. This was possible by canceling the original booking and make a new one on-site. Costed 20€ more. Insurance policy and cost is very unclear. Carpark is not well lit and a bit tight.
All in all went well. Nothing special.

23 July 2026
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Reply from Locauto Group - Verona Aeroporto

Dear Ro,thank you for sharing your feedback with us!
We are glad to hear that overall your rental went well and that you appreciated our friendly staff.
Our main goal is always to provide full transparency and clarity regarding all rental terms, conditions, and insurance policies. We are truly sorry that we missed the mark in this instance.
We will certainly take your comments on board—including your notes about the carpark lighting—to help us continuously improve our service.
We hope to have the pleasure of welcoming you back in the future for an even smoother 5-star experience!
Elisa

Rated 5 out of 5 stars

Everything went okay

Everything went okay. Got the deal and incurance from discovercars, paid in advance and no deposit. Competitive pricing and friendly customer service.

23 July 2026
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Reply from Locauto Group - Verona Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

The staff was nice

The staff was nice, the car good. Everything was ok!

28 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Flight arrived early but no issues…

Flight arrived early but no issues collecting the car before the scheduled time. The lady at the desk in the airport was extremely helpful, explained how to return the car out of hours and had us on our way quickly.

22 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great car

Great car! Very nice staff.

26 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Quick and efficient service with a very…

Quick and efficient service with a very helpful operator who gave us options on car choices.

6 July 2026
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Reply from Locauto Group - Verona Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great Car Hire experience

Great Car Hire experience, No issues. Friendly and helpful staff. High quality Car

14 July 2026
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Reply from Locauto Group - Verona Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Only rental quite simply

Great helpfull staff. No issues picking up or handling the cat back. Car worked fine the whole holiday period.

19 July 2026
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Reply from Locauto Group - Verona Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Very good experience

Very good experience. Staff were very helpful and efficient. Car was good. Would definitely use them again

12 July 2026
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Reply from Locauto Group - Verona Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

Hired a car from Verona airport in…

Hired a car from Verona airport in June. We had booked in advance but unfortunately had a few issues on collecting the vehicle. However on returning the vehicle the manager was excellent, acknowledged our concerns and sorted matters for us efficiently. Thank you

27 June 2026
Unprompted review
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Reply from Locauto Group - Verona Aeroporto

Thanks for your review, Edward ! We're sorry to hear that you had some trouble when collecting your car. That's not the experience we want to give our customers.
We're really glad though that our manager was able to help you on your return and sort everything out smoothly. It means a lot to us that you appreciated his support.
We hope to have the chance to welcome you again.
Anna

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