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LawnStarter - Lawn Care Albany Reviews 66

TrustScore 4.5 out of 5

4.7

481 Western Ave, 12203 Albany, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Jeremy and team were very efficient, personable and did an excellent job of consulting with me on what to expect from their service. Would recommend their service over and over again.

Rated 5 out of 5 stars

Although I wasn’t able to see the lawn for myself, because I do not live in the area and I am helping my aunt who is elderly get her lawn done, I was very impressed with the communication and understa... See more

Company replied

Rated 5 out of 5 stars

We have never had a lawn service before but now that we are older we appreciate the work that is done by Quinn. He really takes pride in his work, mowing, trimming, and blowing the debris. Our yard lo... See more

Company replied

Rated 5 out of 5 stars

Our LawnStarter specialist is always quick, efficient, and on schedule! Our specialist arrives and gets the job done, even if we're not home. Everything always looks tip top shape by the time he's don... See more


Company details

  1. Lawn Care Service

About LawnStarter - Lawn Care Albany

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

  • 481 Western Ave, 12203, Albany, NY, United States

  • 15184071728

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommend

Jeremy and team were very efficient, personable and did an excellent job of consulting with me on what to expect from their service. Would recommend their service over and over again.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Rick is friendly

Rick is friendly, very responsive. Does a great job reliable, ensures cleanup

5 September 2025
Unprompted review
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Rick's going to be pleased to hear this! He really does take pride in leaving everything spotless when he's done. Thanks for taking the time to share your experience - reviews like yours help other customers know what to expect from our team.

Rated 5 out of 5 stars

Thankful for this service.

Although I wasn’t able to see the lawn for myself, because I do not live in the area and I am helping my aunt who is elderly get her lawn done, I was very impressed with the communication and understanding the company has taken in my situation. My aunt said she could hear the lawnmower, she could hear the weedwhacker and she could hear the blower letting me know that the job had been done. I look forward to seeing what her lawn looks like from pictures that people take that come over to her house to help her take care of other things. I am very thankful for this service.

1 September 2025
Unprompted review
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

What a thoughtful way to help your aunt out! It's really nice that you coordinated everything from a distance to make sure she got the lawn care she needed. Your aunt sounds pretty observant too - she definitely knew we were there getting the job done. Hope the pictures show off her yard looking sharp, and please let her know we were happy to take care of things for her.

Rated 5 out of 5 stars

We have never had a lawn service before…

We have never had a lawn service before but now that we are older we appreciate the work that is done by Quinn. He really takes pride in his work, mowing, trimming, and blowing the debris. Our yard looks so nice and is the best looking on the block. We are so grateful for being able to afford to do this in our retirement to make our house look so good.

4 August 2025
Unprompted review
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Quinn will be thrilled to hear this! It's customers like you who make his day - he puts real care into each yard and it shows. Retirement should be about enjoying your beautiful home, not worrying about yard work. Glad we could help make that happen for you both.

Rated 5 out of 5 stars

Sean did a great job on my lawn

Sean did a great job on my lawn, even cut down all the extra overgrown thick grass next to our pound without having to be asked!

30 July 2025
Unprompted review
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Reply from LawnStarter - Lawn Care Albany

Sean's going to love hearing this! He always notices those little details that make a yard look clean and finished. Glad he could get everything looking good for you.

Rated 5 out of 5 stars

I love lawnstarter!

I love lawnstarter. The lawn Pro, Jay, provides excellent customer service. His attention to detail with my lawn is exceptional. Also I love the easy of using my credit card and changing dates and times of my scheduled services, if applicable.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work from this company

Excellent work from this company. Unfortunately I had to cancel my service with them because the tenant's will be responsible for the lawn but I will definitely hire again sometime

25 July 2025
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Reply from LawnStarter - Lawn Care Albany

Thanks for the review! Totally understand about the tenant situation - that happens. We'd be happy to work with you again whenever you need us. Take care!

Rated 5 out of 5 stars

Excellent service and dependable.

Excellent service and dependable.

13 July 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Dependable is what we aim for - glad we delivered on that! Thanks for the review.

Rated 5 out of 5 stars

Choice of options for lawn and…

Choice of options for lawn and landscape service. Great contractors to work with. No hidden charges.

11 July 2025
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Reply from LawnStarter - Lawn Care Albany

Nice to hear you had a good experience with the crew! Transparency with pricing is something we try to get right - nobody likes surprises when the bill comes. Glad the options worked out for what you needed.

Rated 5 out of 5 stars

Super easy to get in contact with

Super easy to get in contact with. Always efficient and timely. My lawn looks great and is always neat and tidy.

27 June 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Appreciate the kind words! Making sure you can reach us easily and keeping your lawn looking sharp is what it's all about. Glad the service is working out well for you.

Rated 1 out of 5 stars

If you are thinking about using this…

If you are thinking about using this company, save your time and Money. Our experience was AWFUL. We had someone come out to cut and weed eat our yard and the job was NOT done. Our grass was over 9 inches and they were made aware. Our front and back yard still had patches of grass that were missed during the mow. Our back yard was never weed whacked. The entire job was awful. After being on hold for long periods of time and speaking with multiple people we were told we would only pay $9 for the crapy service and we cancelled our service. Days later we were charged $69 for the grass being high after being told $9 was all we would have to pay. They said they will not refund our money even though the job was not completed and wasn’t done correctly. Waiting for phone records to be pulled of the representative telling us we wouldn’t be charged but i’m sure they will take their sweet time. Save your money and avoid them.

24 June 2025
Unprompted review
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Hi Libranda. We’re very sorry to hear about your experience. It’s clear we fell short on both the quality of service and communication, and we understand how frustrating that must have been. We take your concerns seriously, especially regarding the billing issue and the incomplete work.

We’re actively reviewing your case, including the call records, and we kindly ask you to send us an email to hello@lawnstarter.com with LSReviews-TP/Libranda subject line to follow up and make things right.

Rated 5 out of 5 stars

Great mowing service

Great mowing service! On time, professional, and detail-oriented. The lawn looks neat after every visit. They handle edging and cleanup thoroughly. Highly recommend for reliable and quality lawn care

27 June 2025
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Reply from LawnStarter - Lawn Care Albany

Thanks for taking the time to write this! Really glad we're hitting all the marks with the timing and cleanup - that attention to detail is what keeps lawns looking their best week after week. Appreciate you recommending our lawn care service to others!

Rated 5 out of 5 stars

Outstanding

Efficient, on time, respectful of property. Outstanding job all around.

11 June 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

This one made our day—thanks for taking the time to leave it. Being respectful of your property is something we take seriously, and it's good to know it showed. Hope we can help you out again down the road!

Rated 5 out of 5 stars

Highly Recommend LawnStarter

The App made it easy to schedule, to modify the service schedule, and to communicate with the lawn service. My specific lawn maintenance service was always timely and done with great attention to detail.

25 May 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Having the app work smoothly makes everything easier—glad it's been helpful for scheduling and staying in touch. And hearing that the crew's been on time with good attention to detail is exactly what we're looking for. Thanks for letting us know!

Rated 5 out of 5 stars

Great service

Great service. Always on time

27 May 2025
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Reply from LawnStarter - Lawn Care Albany

Appreciate that! Punctuality is big for us, glad it shows.

Rated 4 out of 5 stars

Pricing per service

The pricing is reasonable and the service is good. However when I did a clean-up, I was put on the spot to do it right then at a price that was way out of my budget. Im sure I could have gotten it done at a cheaper price

26 May 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Thank you for your honest feedback! We truly appreciate it. We're glad to hear you find the regular service and pricing reasonable! Regarding the clean-up situation, we understand how frustrating it can be to feel pressured into an unexpected expense. We'll make sure to pass this along so future pricing discussions are more transparent and respectful of your budget. You can also chat with us through the app or call us at 1-866-822-1766. For customer support, please press 2.

Rated 5 out of 5 stars

Prompt and professional lawn services

Prompt and professional lawn services, with easy and efficient changes to scheduling or frequency !

21 May 2025
LawnStarter - Lawn Care Albany logo

Reply from LawnStarter - Lawn Care Albany

Thank you for the great feedback, ArnieT3! We're glad to hear the service has been prompt and professional, and that the flexible scheduling has made things easier for you! 💚🌱

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