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LawnStarter Reviews 

7,350
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dependable service, highlighting the excellent job done on mowing, trimming, and overall lawn care, often noting the beautiful and clean results. Many appreciate the professionalism and friendliness of the staff, along with the ease of scheduling and communication, making the entire user experience straightforward and efficient. People also value the array of services offered and the reliability of the professionals. However, some customers also noted issues with service reliability, including pros being no-shows, frequent rescheduling, or needing to go through multiple different providers. Additionally, a few other people also felt that the quality of work was sometimes poor due to unqualified contractors using old equipment, leading to unsatisfactory results. Some reviewers were not happy with customer service, describing it as unhelpful or slow to resolve problems.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and appreciation... See more

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism, friendliness, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the work is consistently fantastic with great... See more

User experience

Customers generally report positive experiences with the user experience, finding the process simple,... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Having dependable service is my number one priority. I especially appreciate the email/Text reminders. The guys do a great job mowing and trimming. I recently added weed control to my service and was... See more

Rated 5 out of 5 stars

When my husband and I bought our new home in Marysville, OH and moved in early July, we had a lot of stuff going on and knew we would be too busy to work on mowing our lawn. When I found LawnStarter,... See more

Rated 5 out of 5 stars

I have been impress with the professionalism and friendliness of your employees. They keep in contact concerning my lawn care. I know when they are coming and they always do a good job. I highly reco... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(7,350)

1,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was in need of lawn care and…

I was in need of lawn care and LawnStarter came to the rescue. They sent me a well trusted Lawn company and the work was outstanding. Lawn starter is the one to go highly recommend

8 August 2026
Unprompted review
Rated 5 out of 5 stars

I love the ease to get someone to come…

I love the ease to get someone to come out and scheduled. I think I was fortunate to have Mickey as well. I do think one adjustment would be some way to be more specific for the various things the person working would be doing possibly.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Heather does a fantastic job

Heather arrived about 20 minutes ahead of an incoming storm and worked frantically to finish up before the bottom fell out. She was about 80% done when the rain and hail started pelting...she asked if I would allow her to return the next day to finish up to which I agreed.
She came back the next day after the moisture on the lawn had evaporated just as she promised and finished the job. It looks better than when I do it myself.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy, Reliable and Hassle-Free

The whole process was surprisingly easy. I had been struggling with calling around, getting quotes, and trying to find someone reliable when my neighbor recommended LawnStarter. I submitted what I needed, someone accepted the job, showed up right on time, and got the work done as promised. It took all the hassle out of finding lawn service. Very convenient and a great first experience.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

They have ALWAYS been prompt and…

They have ALWAYS been prompt and arrived when promised. It has not always been easy to find a service that provides the quality of detail that I provided when I was able to do it myself. I was VERY meticulous!!!! Lawn Starter with Jeffrey has filled that niche nicely!!!!!

7 August 2026
Rated 5 out of 5 stars

Our experience with Lawn Starter got…

Our experience with Lawn Starter got off to a bumpy start, rescheduling pros and constant changes, but once we found the right pro for us, everything is so much better.
Our pro is great, service is great, being able to communicate with both Lawn Starter and our pro is a plus. Our yard looks neat and we know that every 2 weeks as requested, the grass will be mowed, trimming done, and clean up done. Our pro stays in contact whenever he is coming and he always arrives on time and goes straight to work.
It is a satisfying feeling to know that this particular chore is taken care of, something we do not have to be concerned about. The price quoted for our lawn service is very fair and is in fact, lower than others who have been here to do the same job.
Yes, we would recommend Lawn Starter.

2 August 2026

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