Lacey Bell Shop Reviews 199

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

I was a bit disappointed with the petticoat i received. After losing an eye when I took the hoop out of the packet (you really should tie that hoop so it doesn't spring open when it comes out of the p... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 veils from Lacey Bell, they are both amazing good quality and very pretty. unfortunately I had to return them as didn't match with my dress which has difficult colour not white and not ivo... See more

Company replied

Rated 4 out of 5 stars

I didn't receive my order confirmation email so I contacted the team, they investigated and called back when they said they would. The product arrived on time and was great quality, but wasn't suitabl... See more

Company replied

Rated 5 out of 5 stars

The chiffon bridal cape was an elegant finish to my A -line wedding dress. After weeks of searching for something comfortable and classy to cover my arms, I came across this cape. Ordering and deliver... See more

Company replied

Company details

  1. Bridal Shop

Information provided by various external sources

Weddings are expensive. When everybody in the wedding industry is charging a little extra, that can make a huge dent in your wedding budget. Lacey Bell can bring you the same bridal shop quality at much lower prices. For the past 5 years we have been supplying our beautiful products to bridal shops in the UK. Now we're cutting out the expensive bridal shops and selling directly to you, saving you money. In July 2019, Fashinary.com changed to LaceyBellShop.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

199 reviews

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Rated 5 out of 5 stars

Ok have one word amazing

Ok have one word amazing , super workman ship , super fast . I absolutely love it thank you so much x

19 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Sarah

You are lovely! Thanks for the fantastic feedback 😊

Rated 5 out of 5 stars

Very good

Very good. As expected. Follow the size chart. I am a medium lady, size 14 and had to order xxl accordingly to size chart - and it fits perfectly

19 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Lucia

Thanks for the 5 stars 😊 have a fantastic wedding day

Rated 5 out of 5 stars

Beautiful bolero

My order arrived very quickly. My daughter loves the bolero. I bought age 10. She’s 8 and I’m glad I went a size up.

18 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Celine

Thank you for shopping at Lacey Bell, we're glad you're happy with your Communion bolero. Thanks for the 5 stars and the lovely feedback

Rated 5 out of 5 stars

Outstanding service

Outstanding service, beautiful veil, fantastic quality and excellent customer service from start to finish. Would highly recommend for all brides to be. Bought a veil that my cousin bought from a boutique for £350 I paid £45 absolutely beautiful. Can't thank you enough.

17 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Natalie

Thank you for this fantastic review, this is exactly what we are going for!! Great customer service and good value, beautiful bridal wear 😊

Rated 5 out of 5 stars

Beautiful item

Beautiful item, very well made and will definitely be keeping me warm on my wedding day! Great price for such a quality item.

17 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Jody

Thanks for the lovely feedback, have a great wedding day 😊

Rated 5 out of 5 stars

My order was quickly received…

My order was quickly received unfortunately the petticoat hoop was too big, so I returned this item and ordered a smaller one which was perfect. The other item was refunded very quickly. Thanks

16 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Michelle

We're happy you had a great experience with Lacey Bell, thanks for the great feedback 😊

Rated 5 out of 5 stars

Looks exactly like the photo and…

Looks exactly like the photo and perfect fit,came a lot quicker than the date given when I ordered it which I was very happy about

16 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Gillian

Thanks for the 5 stars, we're so pleased you're happy with your order

Rated 1 out of 5 stars

Sent completely the wrong veil.

Sent completely the wrong veil.
Wedding only a few weeks away.
Website states in stock.
Called direct to be told the item is NOT available.
Still awaiting refund.
Appalling. Avoid

10 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Christine

We are very sorry for our mistake regarding your order. We sent you the wrong veil and when we hoped to send you the veil you actually ordered with the fastest possible delivery for your wedding day, we didn't have any left in stock. It would have been possible to deliver the veil within 2 weeks, but we completely understand that your wedding was only weeks away and you couldn't risk any delays.

We will issue your refund as soon as possible once we receive the return.

Our apologies again.

Rated 5 out of 5 stars

brilliant service

Loved the veil i purchased is quality material & is beautiful 😍

9 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Katrina

We're glad you love your veil, have a great wedding day 👰

Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, came very quickly too.

9 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Sharon

Just what we like to hear, thanks for the great feedback

Rated 5 out of 5 stars

Excellent service

Excellent service. Product just as described and arrived 2 days earlier than expected. Would definitely use again

8 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Kim

Thanks for lovely review!

Rated 5 out of 5 stars

Chapel veil

Ordered a chapel veil, the veil is lovely and came well packed. Delivery was fast too.

3 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Stephanie

Thanks for the lovely feedback 😊

Rated 5 out of 5 stars

Amazing!

I purchased this Veil for my Daughters wedding and I have to admit I wasn't sure on what the quality would be like for the money. All I can say is it's beautiful!! My daughter and myself are thrilled with it. I had previously ordered some samples from another online shop and they were the same quality but three times the price!! Extremely happy with my purchase and the fact their is an option for make to order and still be able to return is brilliant! Can't recommend enough!

3 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Michelle

Glad we wowed you!! All the best for your daughter's wedding day 😊

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the boleros weren’t right for my dress so returned them and was impressed by the very fast refund.

2 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Alison

What a shame the boleros didn't suit your dress, but thanks for the lovely review 😊

Rated 5 out of 5 stars

My bolero arrived very quickly and…

My bolero arrived very quickly and packaged really nicely! I would definitely order from here again.

2 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Kim

Thanks for your review, we appreciate your feedback 💕

Rated 5 out of 5 stars

Excellent quality

Excellent quality products and superb costumer service. Plus easy returns too.

2 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Joy

Thanks for the great review 😊

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