Lacey Bell Shop Reviews 199

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

I was a bit disappointed with the petticoat i received. After losing an eye when I took the hoop out of the packet (you really should tie that hoop so it doesn't spring open when it comes out of the p... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 veils from Lacey Bell, they are both amazing good quality and very pretty. unfortunately I had to return them as didn't match with my dress which has difficult colour not white and not ivo... See more

Company replied

Rated 4 out of 5 stars

I didn't receive my order confirmation email so I contacted the team, they investigated and called back when they said they would. The product arrived on time and was great quality, but wasn't suitabl... See more

Company replied

Rated 5 out of 5 stars

The chiffon bridal cape was an elegant finish to my A -line wedding dress. After weeks of searching for something comfortable and classy to cover my arms, I came across this cape. Ordering and deliver... See more

Company replied

Company details

  1. Bridal Shop

Information provided by various external sources

Weddings are expensive. When everybody in the wedding industry is charging a little extra, that can make a huge dent in your wedding budget. Lacey Bell can bring you the same bridal shop quality at much lower prices. For the past 5 years we have been supplying our beautiful products to bridal shops in the UK. Now we're cutting out the expensive bridal shops and selling directly to you, saving you money. In July 2019, Fashinary.com changed to LaceyBellShop.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

199 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. So quick and informative xx

7 March 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Lesley

Thanks for the warm and positive feedback

Rated 5 out of 5 stars

Excellent quality of products and…

Excellent quality of products and incredibly quick delivery. Would 100% recommend to any bride to be

6 March 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Hannah

Thanks for taking the time to leave a review 😊

Rated 5 out of 5 stars

Wonderful product

Wonderful product. Exactly as advertised. Fast delivery. Made all the difference in the dress!

5 March 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Irma

Thanks for the 5 stars 😀

Rated 5 out of 5 stars

Stunning!

The chiffon bridal cape was an elegant finish to my A -line wedding dress. After weeks of searching for something comfortable and classy to cover my arms, I came across this cape. Ordering and delivery was quick. When It arrived and i'd tried it on, everything was perfect, from the size, style , colour, everything was true to the description on the website. As a size 16/18 women, I don't like my arms, but I can honestly say on the wedding day they didn't bother me in this beautiful quality cape. Definitely recommend.

4 March 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Alicya

Thank you so much for your beautiful and detailed feedback, we're delighted that our cape was the perfect way to finish your wedding dress.

Rated 5 out of 5 stars

Fast delivery and really high quality…

Fast delivery and really high quality product, especially for the price. I got a veil, however, the style isn’t quite right on me so the generous returns policy is also really appreciated. I’m hoping to get something else instead that works better

2 March 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Samantha

What a shame the veil wasn't quite right for you. I'm glad you like our returns policy 😁 we want our refunds to be stress-free and easy for our brides!

Rated 4 out of 5 stars

great service and faux fur jacket is…

great service and faux fur jacket is lovely but, the fluff comes off on other items of clothing

1 March 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Elizabeth

Thanks for the positive review and taking the time to leave feedback about our products. I will pass your feedback onto the relevant person.

Rated 5 out of 5 stars

👰 petticoat and veil.

👰 excellent product at a great price. Delivered on time. Might have been nice to have a little extra touch of a tissue paper wrapping and a pretty sticker to just make a bride feel a little special. But that is just an idea as the product was great and very affordable. Thank you.

29 February 2020
Unprompted review
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Reply from Lacey Bell Shop

Hi Lauren

Thanks for the 5 stars! We definitely want to make our brides feel special, I will pass your feedback onto the relevant person 😊

Rated 5 out of 5 stars

Product was excellent delivery was too…

Product was excellent delivery was too late
Sorry I had to send back

29 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Merita

What a shame your order wasn't available in time, but thanks for the positive feedback

Rated 5 out of 5 stars

Very happy

Very happy with purchase. Ordered three veils because wasn’t sure which one would suit my dress better. Delivery time as expected. Veils were all lovely and well packaged. Would definitely recommend Lacey Bell. Thankyou

29 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Linda

Thanks for the 5 stars, have a fab wedding day!

Rated 5 out of 5 stars

Products I ordered were lovely and.....

Products I ordered were lovely and great value. My return was processed quickly and when an item was missing from my refund it was dealt with very promptly. Customer service was great. Would recommend this site!

28 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Courtney

Thanks for the great review, we're so glad you would recommend us 😊

Rated 5 out of 5 stars

Great service

Fast delivery, nice quality, soft top, nice and long!

21 February 2020
Unprompted review
Lacey Bell Shop logo

Reply from Lacey Bell Shop

Hi Caroline

Thanks for the 5 stars

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