Kiwi Drug Reviews 763

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been using Kiwi for my pharmacy needs for over 10 years and have always been satisfied with their products. It does take 2 weeks for overseas shipping, but I have never had a lost package or an... See more

Rated 5 out of 5 stars

I remember being extremely nervous the first time I bought from Kiwi, but it was for nothing. they've been excellent, and I've been a repeat customer now for at last six years.

Rated 5 out of 5 stars

Kiwi Drug is one of the best companies I’ve ever worked with. They consistently provide the medications I need along with truly exceptional customer service. The team is always quick to respond, incre... See more

Rated 5 out of 5 stars

Kiwi Drug has consistently been helpful and a great company to purchase my medication from. A few times my prescription has been backordered, but KD has stepped up and given me the option to select it... See more

Company details

  1. Pharmacy

Written by the company

Kiwi Drug is your own International online pharmacy. Kiwi Drug was founded in 2006, but is backed by a store-front which has been in operation for over 40 years. Kiwi Drug is operated by licensed pharmacists, doctors and filling pharmacy locations. We are proud to offer many popular drugs, medicines and general healthcare items at fantastic competitive pharmacy prices. Our professional team assures you that your medicines will be packed, shipped and delivered to your home in express time! Kiwi Drug initially operated solely from a large New Zealand pharmacy store that has been established for over 40 years. As a New Zealand pharmacy, we are members of the Pharmaceutical Society of New Zealand and the Pharmacy Guild of New Zealand. Our pharmacists are members of the Pharmacy Council of New Zealand. Our pharmacy is audited on a regular basis by Medsafe (the New Zealand medicines control authority), in accordance with the laws of operating a New Zealand pharmacy. You can be safe in the assurance that our pharmacy has passed all the requirements of the Medsafe authority. As we are a full retail and dispensing pharmacy, we are also members of the Pharmacy Guild of New Zealand. The Pharmacy Guild provides member pharmacies and pharmacists with a diverse range of services designed to support and enhance the commercial and professional interests of community pharmacy. Our affiliate pharmacies are all licensed and regulated pharmacies in their jurisdiction and their service and support is guaranteed.

Key Benefits

Written by the company

Same-day response to customer support queries
Most queries receive a response in less than one business day, unless escalation is required for certain unique situations.
No hidden fees
Other sites add on various fees for online doctor review, dispensing, and more. The product price and shipping is all you'll pay for!
Backed by a store-front 40 years in business
We're seasoned industry experts, with a broad panel of multi-disciplinary medical professionals.
100% satisfaction guarantee
We guarantee you will receive genuine medicine according to your order. And we will make sure every order is delivered, even if we have to reship a missing order. See our policies/about page.
Regular discounts
Both with our regular sales, and with our subscriptions/auto-refills, you can save up to 20% off all listed prices.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

763 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable pharmacy with international shipping

I've been Kiwidrug.com customer since 2013. I've always been satisfied with their service. There may be delays on international deliveries, I expect that. On occasions where there was a delivery problem, they always made it right. I continue to use, and recommend, Kiwidrug.com.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Over 10 years of great service

I have been using Kiwi for my pharmacy needs for over 10 years and have always been satisfied with their products. It does take 2 weeks for overseas shipping, but I have never had a lost package or any issues with my orders.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Kiwi Drug is a GREAT company to purchase meds from

Kiwi Drug has consistently been helpful and a great company to purchase my medication from. A few times my prescription has been backordered, but KD has stepped up and given me the option to select it from an alternative resource. I always receive my meds within a good period of time and tracking info has always been provided.

25 February 2026
Unprompted review
Rated 2 out of 5 stars

Good for a few years, then awful

Good for a few years. Finally I wanted to cancel an order since I accidentally ordered it. They ignored my email. So angry, I asked them to cancel a second upcoming one and they ignored that too, charged and shipped, not responding anymore.

I guess they figured I was moving my rx's somewhere else and really wanted my money. So I then cancelled my subscriptions and am done with them.

22 February 2026
Unprompted review
Kiwi Drug logo

Reply from Kiwi Drug

We did not ignore any of your emails. All of them were replied to promptly. You emailed us from an email not associated with your Kiwi account, but we still replied, and it appears you did not check your SPAM folder.
You asked us to ship the orders, which our shippers did promptly, and before we could cancel them as you later request. Despite this, we offered you to return them to sender for a full refund. There is nothing unfair about this.
Your emails to us came around 1AM US Eastern time each, at which time we are not online in NZ, and during which time the other country (India) is shipping orders. We should not be blamed for shipping your orders promptly as you had asked before you later reverted and asked to cancel, without giving us sufficient time to cancel.
Your review is unfair and harsh. If we are "awful" for promptly shipping the orders you asked to ship, one should hope every business is as awful.

Rated 5 out of 5 stars

Kiwi Drug is one of the best!

Kiwi Drug is one of the best companies I’ve ever worked with. They consistently provide the medications I need along with truly exceptional customer service. The team is always quick to respond, incredibly kind, and genuinely helpful. I honestly wish we had this level of service here in our own industry. Highly recommend!

1 February 2026
Unprompted review
Rated 4 out of 5 stars

Really attentive to any problems

Really attentive to any problems. I had a package intercepted by good ole us customs, which may have cracked down in the tariff/ no tariff era.
They absorbed the loss and replaced.
If this becomes a pattern they may not be able to guarantee the UsA third world shipments.

1 February 2025
Unprompted review
Kiwi Drug logo

Reply from Kiwi Drug

Thank you for your kind review Marcus. Kiwi still guarantees delivery of every single order, and that has not changed in 20 years (we started Kiwi in 2006), and has not changed recently either, even with the US tariff changes. The holiday season is always a period where issues or delays with shipments are elevated. Stay well

Rated 5 out of 5 stars

Best Trustworthy Pharmacy

I have been happily and confidently a customer f Kiwidrug for over a decade (I believe)
They have wonderful discounts and sales, shipping charges are very reasonable and if there is any type of issue with shipping they jump at the chance to fix it, because that's who they are!
Thanks Again Kiwi
M.S.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

My highest recommendation. I have found none better than Kiwi!

I'm not one to leave reviews too much. I tend to think people are paid or compensated in some way to write them. But this will be genuine and from my heart with no other agenda than to let people know that if you're here, you've made the right choice! I have used Kiwi Drug ever since I retired from the Navy years ago. I use them in conjunction with my veteran's administration doctors, and together treatment has helped me through PTSD, anxiety, insomnia and pain from injuries over the years. I have never once been let down or ever been dissatisfied with delivery or service. If you are looking for a reliable, trustworthy team to help you, I cannot recommend highly enough. To the entire team, thank you so much for all your great help over the years! -Mike

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I've been ordering from Kiwi Drug for ten years, and until recently, I'd never encountered a problem. My latest prescription drug order arrived with a suspicious discoloring of some of the tablets. I contacted Kiwi customer service and they reached out to their supplier.

After weeks of inquiries, a solution was found and a new batch of drugs was shipped to me at no charge. My dealing with Kiwi and particularly "John" the Supervisor was very professional and caring. This level of customer service is rare in modern times. I highly recommend this company and it's staff.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Love Kiwi

I’ve been using kiwi for years and it’s always been a great experience. Only one package ever got delayed on the US side and they quickly sent a new one. Their customer service is great and all of my meds have been at a steep discount compared to US prices and top quality. Thanks kiwi.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

As always

As always, shipping is prompt and efficient. If it's delayed (rare) they respond immediately. Modern convenience, and old-fashioned ethics
They deserve six stars!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Holy Kiwi!

I recently had an outstanding experience with Clarissa and her team. The products are absolutely top-notch—I’ve seen fantastic results, and they’ve truly made a difference in my life. What sets this company apart, though, is their exceptional customer service. They genuinely care about their customers, and it shows in every interaction.

From the moment I placed my order, everything was handled smoothly and professionally. I’ve recommended their products to several friends and family members in Central Ohio, and everyone has been equally impressed. If you’re looking for quality, reliability, and a company that values its customers, look no further. I’m thrilled to have found them and will definitely be a loyal customer for years to come !

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Very reputable!

I've been a Kiwi Drug customer for many years, and every product that I have received has been individually packaged and of excellent quality. My medicine always arrives on time, and I feel secure taking it with the blister packs that prevent any major safety concerns that would come with bottles that you'd get from your local pharmacy. Every medicine that I have received over the years has been very effective and I'm so grateful for the quality and care of this company. Thank you so much, Kiwi Drugs!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

I love kiwi drug!!

I love kiwi drug! Been a customer for years now and have never had any problems! They make my experience as a buyer easy and fast! Really fast shipping to the United States considering they are in the UK! I love my experience with them and will only use them for my pharmaceuticals!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Kiwi Drug, great company!!

Great people to deal with and I’ve been a customer for years. Fast replies and my order is always correct! I’m a customer for life!!

18 March 2024
Unprompted review

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