Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more
Company replied
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Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more
Company replied
Four stars because frying pan has some scarce on side And there is a sharp nail on handle. But It is still usable, that is why I did not give five stars. I like the frying pan I got 32 CM on sale. But... See more
Company replied
I ordered Peugot Madras 16cm Pepper & Salt grinders from Kitchentime. Unfortunately, there was a significant delay and after 6 weeks i contacted customer service. They looked at the case and agreed to... See more
Product was perfectly fine and as advertised. Communications around the purchase was fine except for the transport it self which wasn't very proactive in terms of status updates. I used budbee but ha... See more
KitchenTime är en köksredskapsbutik på nätet där du hittar allt för ditt kök till riktigt bra priser. Vi vill erbjuda dig fantastiska produkter som gör att du både lyckas och trivs i köket. Oavsett om du är amatör eller proffs finns något för dig, och vi hjälper dig gärna att hitta exakt vad du söker.
Written by the company

Fri Frakt
Stämpelvägen 3, 394 70, Kalmar, Sweden
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Reply from KitchenTime.se
Quick and easy delivery. So far the scanpan I ordered is fantastic.
after they sent me a false product, i spent few days chatting with them, and afterwards i was refunded but not even whole amount, even tho it was completely their misstake and they admited false advertising which they corrected afterwards.
Feels like i helped them to improve, on the my own cost of both time and money. TERRIBLE CUSTOMER CARE, THEY ONLY PRETEND TO CARE!
If you see "Ebba" in signature of your mail, please ask for any other representative. Ebba lied to me and gave false informations as a kitchen time representative.

Reply from KitchenTime.se
Competitive prices and good variety of kitchen products.
The return process could be more customer-friendly, though.
The return policy is not at the same level as other companies selling the same products. It much more difficult to make a return than with other companies and that will affect future purchases.

Reply from KitchenTime.se
Slow delivery time but kept up to date via email
Trouble with multiple shipping charges when the goods were split up at/for shipping (then there should be only one) or none at all when the amount exceeds a certain limit. Bad/sad to have to deal with it myself and get it right.
This company has an excellent customer service. Its the reason why I buy there all the time, but also because they always have discounts!
Long delivery time but Securitas experience and quality products

Reply from KitchenTime.se
The coffee brewer that I ordered was excellent and came quickly.
The delivery is fast and the price is cheaper than on other sites. However, there was a bubble on one plate, so I removed one star.
Stunning kitchenware. Great service.Incredibly happy with my order. The breakables were well wrapped and delivered with care. Thank you.
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