Kings Of Neon Reviews 280

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

awful service after sale. time line was 2.5 weeks after promised, sign came in multiple parts when I paid for a full complete assembled sign. missing many parts to assemble, was not wired so I had to... See more

Rated 5 out of 5 stars

Absolutly worth every penny!!! Even with some minor problems in the ordering process, Brittney from support was able to resolved them very quickly, and went above and beyond to make sure our order wa... See more

Rated 5 out of 5 stars

Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... See more

Rated 5 out of 5 stars

Excellent customer service all the way though - real people who reached out right away to help me to achieve my vision for my custom sign, (thanks Brianna!) and at a very competitive price. It shipped... See more

Company details

  1. Neon Sign Shop

Written by the company

We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thanks Kings Of Neon

We've purchased 2 signs from KON and had a wonderful experience with each. On the custom sign order, we had amazing hands on help with design and excellent communication all around.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Tabitha Pinchot provided concierge…

Tabitha Pinchot provided concierge service to me during my sign creating journey. I wanted a specific font, color, background amd style and she took the time to listen to me and create the sign of my daughter in law to be’s dreams!
I contacted 5 competing sign companies and no one could create the vision we were looking for.
Tabitha is a huge asset to your company and the people lucky enough to be her clients. I am so so so so thrilled with my purchase and will tell everyone!
Thank you Tabitha!!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Joe was excellent

Joe was excellent, helped us find the best design for our sign. Definitely recommend if you’re in the market for high quality reasonably priced neon signs!

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service & product

Excellent customer service, excellent product. Bree helped me to customize our company logo. She was patient with me as we worked through what looked best. She explained the difference between old fashioned neon and LED neon very clearly. The finished design is fantastic, beautiful and bright! Our event is not until July so until it can hang in our competition ring, it is hanging in my office and is in the background of every zoom meeting. I have gotten lots of great compliments on it already!

11 January 2024
Rated 5 out of 5 stars

Great Qualtiy!

Answered my questions in a timely manner and the sign looks fabulous. I can't wait to put it and see how it looks on our big stage!

10 January 2024
Rated 5 out of 5 stars

We got in contact with Joe at KON and…

We got in contact with Joe at KON and he took care of us from design to finish. The sign came wrapped nicely and is working great. Happy with the RGB functionality, install, and most importantly the overall execution of the build. Will be buying more in the future for different projects, Nicely done!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Very fast!

I was nervous that I ordered my customs signs too late but we received them very quickly. The quality exceeded my expectations.

3 January 2024
Rated 5 out of 5 stars

Beautiful sign, professional service

Beautiful, bright sign - I get tons of comments on it! I ordered a neon blue sign in my brand colors that's hanging on the wall where I take zoom meetings. It looks great. The first sign I ordered was broken in transit but Kings of Neon immediately sent me a new sign - no questions asked. Very professional service.

4 January 2024
Rated 3 out of 5 stars

Product Awesome...shipping a disaster.

When I finally received my sign it was beyond awesome! The promotion was that it would be here by Dec 22nd. I received a review link well before my sign. Then I was notified it would be here on the 27th...it finally arrived on the 29th. I was disappointed that my gift wasn't here under the tree. The next promotion was 30% off and I really should be offered that since I never received my sign on time.
The product is wonderful and my husband was surprised. I am really impressed with the quality.

21 December 2023

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