Kickmotion Ltd Reviews 134

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Further to my review of 2/12/21, I returned the goods to Kickmotion as they were no longer required. To date, no refund or contact the company has been received. I will avoid dealing with this comp... See more

Rated 5 out of 5 stars

Kickmotion had a crucial part in stock and competitively priced. Had to buy the entire folding assembly rather than an individual part but that is probably down to Segway marketing. Ordered the pa... See more

Company replied

Rated 5 out of 5 stars

All parts recieved in good condition and were wrapped/protected very well for international travel. (Shipped Great Britian to Vancouver BC, Canada). Shipping was also faster then expected. Will buy fr... See more

Company replied

Rated 5 out of 5 stars

Absolutaly amazing, the Ninebot MAX G30 I bought is a superb build quality and great fun to be on, it makes my commute to work much more entertaining/efficient, I’ve been a petrol head my whole life... See more

Company details

  1. Electronics Repair Shop

Information provided by various external sources

Supplier of electric scooters and electric scooter parts, specialising in Ninebot and Segway products


Contact info

3.7

Average

TrustScore 3.5 out of 5

134 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Really helpful staff

Really helpful staff! Callum answered me immediately and wanted to help (even tho he didnt have to) bought two second gen ninebot motors from here (my fault for losing the first one) . Shipped as soon as they could, thanks again!

Kamil

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Service AGAIN.

Just looked at the last review on this page and am guessing that the reviewer was talking to some other provider.
This is my second experience of dealing with Kickmotion and found them even better than last time. I live in Ukraine and needed a part for my Ninebot scooter. This is made all the easier as kickmotion allows you to download the parts manual free on their website. A great little extra.
What made things easier was I was not absolutely sure as to the correct part. No problem there. Callum and his team have a web chat set up and they walked me through it.
I ordered late afternoon on Tuesday. Through the regular delivery. The team suggested that as they knew I need the part as soon as possible to go with DHL. While I was thinking about this they just upgraded the mailing without charge, absolutely brilliant.
I was able to track the part as it left the UK. It arrived in Kyiv on Friday and was delivered first thing Monday.
Just put the part in place and wanted to write and confirm my delivery back to Kickmotion and a wee review to say thanks.
Off now for a ride on my scooter. Thanks again Callum and team for your excellent service and support.

19 October 2020
Unprompted review
Rated 5 out of 5 stars

G30 Max Gen 2 Upgrade!!!

So I purchased the G30 Max Gen 2 motor from Kickmotion. And so I fitted and tested it and as promised..No speed drop as the Gen 1 motor does at 80% battery ..
Super happy...My scooter is now more fun to ride...
5 stars to Kickmotion!!!!!

17 October 2020
Unprompted review
Rated 5 out of 5 stars

5 ⭐️ service

5 ⭐️ service, great place to order from. Superb Communication from order to delivery, and very knowledgeable. Will definitely be purchasing of them again. Thanks Kickmotion 🤟🏼

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Im fron sweden and needed g30 original…

Im fron sweden and needed g30 original tiers asap. Ordered from them and got a promised delivery with tiers that fitted g30. Afterwards they checked with me if everything was good.
All i can say is that they have great service and delivery that are fast!!
Thanks

11 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Best price in EU, best service, turbo-delivery, very well and safe packed. I am fully satisfied again. Thank You

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Hi have got an excellent support

Hi have got an excellent support: fast, perfect, honest.
The team is more reactive, prepared and customer oriented.

18 September 2020
Unprompted review
Kickmotion Ltd logo

Reply from Kickmotion Ltd

Hi Marco, thanks for your kind words, we hope to serve you agin in the future!

Rated 5 out of 5 stars

Ordered two replacement rear fenders…

Ordered two replacement rear fenders for my G30, original parts, excellent condition, fast delivery, great service!

11 September 2020
Unprompted review
Kickmotion Ltd logo

Reply from Kickmotion Ltd

Thanks Lynden, we really appreciate your value words and business!

Rated 5 out of 5 stars

Excellent service

Excellent service , very reliable would highly recommend

11 September 2020
Unprompted review
Kickmotion Ltd logo

Reply from Kickmotion Ltd

Thanks Conor we really appreciate your awesome review, hope to hear from you again!

Rated 5 out of 5 stars

Kick motion went above and beyond for…

Kick motion went above and beyond for me this week. When my scooter had been damaged in transit they sent a replacement within 48 hours and the customer service was excellent. Wish I could rate them higher than 5 stars! 😊

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Quick delivery from the UK to Norway

Quick delivery from the UK to Norway
Good quality and excellent costumer follow up 👍🏼

7 September 2020
Unprompted review
Kickmotion Ltd logo

Reply from Kickmotion Ltd

Great to hear that everything arrived quickly and in good condition, thanks for the awesome review and we look forward to being of service to you again Ejos!

Rated 5 out of 5 stars

Fantastic service from Nigel and his…

Fantastic service from Nigel and his team. The only place I will use for Segway purchases and spare parts.! Spread the word folks 🛴🌪🌪🌪 Keep up the good work guys, it’s a pleasure to do business with you 👍🏻👍🏻👍🏻

3 September 2020
Unprompted review
Kickmotion Ltd logo

Reply from Kickmotion Ltd

Cheers Rob and thanks for the great review, pleased we could help. We're here anytime you need more.

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