Kenton Events Ltd Reviews 192

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the efficient delivery and collection services, noting that products arrive on time and in immaculate condition. People are also very satisfied with the quality of the products, such as chairs and tables, which are described as clean, sturdy, comfortable, and aesthetically pleasing. The overall process, from booking to setup and collection, is frequently mentioned as smooth, easy, and hassle-free, with many expressing their intent to use the company again.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the accommodating, efficient,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers highlight the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the immaculate condition of the chairs and... See more

Product

Clients share positive opinions on product quality. Customers consistently praise the immaculate condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jay was very professional in dealing my order. The chairs I ordered were in absolutely immaculate condition, delivered and removed on time. More than anything else, value for money service was grea... See more

Rated 5 out of 5 stars

Working with Jay at Kenton events was delightful. So easy to communicate with him and make amendments to our order. He was very flexible regarding delivery and collection. All items were beautiful and... See more

Rated 5 out of 5 stars

They were extremely helpful , as well as efficient. They went above and beyond to ensure my event went smoothly which I appreciated . The furniture is beautiful and we received many compliments on the... See more

Rated 5 out of 5 stars

Jay at Kenton Events was so professional from start to finish. He answered emails and whats apps promptly and efficiently, even outside of office hours. They delivered on time and it was a very sli... See more


Company details

  1. Furniture Rental Service
  2. Marquee Hire Service

Written by the company

Chair hire, table hire and marquee hire for events around London. Wedding chair hire range including chiavari chairs and cross back chairs. In our folding table hire range we have tables for all events including exhibitions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Marquee for a party

We were very pleased with the marquee service provided by Kenton Events. Jay, the owner is both friendly, polite and prompt in his response and organisation of the business. He was able to quickly recommend the most appropriate marquee for the event we had in mind, quote efficiently for this and re any additional items, such as tables, chairs and lighting.

The marquee was erected quickly and smoothly prior to the day, and looked beautiful! We were very happy with the overall service.

21 April 2022
Rated 5 out of 5 stars

I've used Kenton events on more than…

I've used Kenton events on more than one occasion and found the customer service excellent. From initial enquiry, to set up and and taking down the team are friendly and professional. I would highly recommend and will be using for future events.

21 October 2021
Rated 1 out of 5 stars

BAD AND UNPROFESSIONAL

I sent request for a quote form about 6 days ago for a job in Windsor. I've followed up with voicemail and numerous phonecalls. Only then do I discover that they've blocked my number. I saw a similar review about them previously but thought I'd try for myself. Unfortunately my misgivings proved true. Do not give business to these SHYSTERS!!

20 October 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Obi Ijeoma,

Thank you for taking the time to review us.

Thank you for registering your event information on Monday afternoon at 5pm. Leaving us a 1 star review 2 days later is a little unfair considering your event is not for another 19 days.

Our phone lines are always open and we do not block anyone.

We have a transparent online system to process all inquiries in a timely manner.

Please Get in touch with us on: 0203 011 1535 or feel free to reply to the confirmation email you would have received from us with full details of what you wish to hire from us and we will be more then happy to generate a quote for your consideration.

Kind regards,

Jay

Rated 5 out of 5 stars

I highly recommend Kenton Events

I highly recommend Kenton events. Jay is super friendly, has so much experience and is extremely accommodating and detail orientated. The Marquee set up was of very high quality and I would highly recommend them and definitely will be using them again. Thank you to Kenton Events for making my event so special!
Chandni Soni

20 October 2021
Rated 5 out of 5 stars

Best Marquee!!

Kenton Events are the best! So professional and super efficient. The marquee we had was stunning, beautiful lighting, star light ceiling, twinkling lighting on the dance floor too! The LED bar was a great addition. The whole marquee looked super stylish and all the guests were very impressed! Thank you to the whole team, especially Jay who handled everything and gave very good advice!

18 October 2021
Rated 5 out of 5 stars

They deliver what they promise & more

From the moment I first spoke to Jay I knew this was the company I was going with. He made my wedding a fairytale with no worries at all. He works incredibly hard so I know I was not the only customer receiving this wonderful bespoke service. He was so helpful & guided me so much - I would not have had my wonderful day without him & his amazing team. If you are looking for a marquee then I cannot recommend Kenton Events more positively if you want a stress free service - they deliver what they promise & more. He’s also a jolly nice guy. Michelle - Chorleywood

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Trustworthy, friendly & honest

First time that I was searching for a marquee for a small event that I was holding at home.
From the beginning they were professional, helpful & immediately I felt I could trust them.
They came to measure up the garden and then they gave me a very decent price comparatively.
Jeet & his team were fantastic from set up to taking down the marquee.
He was recommended to me and I will most definitely be recommending this team to others.
God bless.

18 September 2021
Rated 5 out of 5 stars

We had received an excellant service…

We had received an excellant service from Kenton Events Ltd. They had delivered and set up the Marquee on time and also kept their timings for both set up and dismantling. Set up was very professionally done and we felt that we were in 5 star venue .

we would Highly recommend to use them

21 August 2021
Rated 5 out of 5 stars

Excellent service and beautiful marquee :)

We hired a marquee for my sisters wedding events at home. The marquee was beautiful and we received lots of compliments from family and friends! The team were professional and quick to answer any queries. Thanks to Jeet and the team for their outstanding service. I will definitely use them again and have recommended them to family and friends :)

9 August 2021
Rated 5 out of 5 stars

Great service and amazing

Would like to say a big thank you to Kenton Events for the two marquees I had set up for my pre wedding and wedding day.
I have to say the service was excellent and it was such a comfortable experience. I would highly recommend Kenton Events if they are planning to get married or any other events. They put me at such ease throughout the whole process from start to finish. Thank you so much for everything and the support given to me.

Seetal

7 August 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication skills and…

Poor communication skills and unreliable responses.
I sent messeges they didn't reply.
I called them but they told me to sign up to their website and add my event. I did that and still no reply. I called them several times a day for 4 days in a row and either no answer or they fob me off.
Why on earth would you want to use unreliable company like this?

15 July 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Atish,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We have an online booking system to help us process inquiries as efficiently as possible.

For the record;
You lodged your inquiry on our system at 16.21pm on 12/07/2021.
You left us feedback on TrustPilot at 10.38am on 15/07/2021.

We work very hard and take great pride in our work.

Kind regards,

Jay

Rated 5 out of 5 stars

Reception marquee

Jeet and his team were amazing. The day I enquired about a marquee for my reception at home, he listened to my requirements, did a site visit the same day, and his team put up the marquee so quickly. Such a friendly team as well.
The lighting and chairs were beautiful.
Thank you so much Jeet!

9 July 2021
Rated 5 out of 5 stars

Kenton Events Ltd!

Kenton events were really accommodating When it come to unexpected changes on my side and they helped me overcome these issues. They were polite, professional and courteous. I have no complaints and would certaiy recommend Kenton Events to friends & family!

7 July 2021

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