Excellent job and service
We couldn’t recommend Tim, Phil and Dan highly enough. From the first meeting to the final day, they were professional, transparent, and genuinely had our best interests at heart.
A bit of back story: in December 2024, Kent Flat Roofs came to inspect our leaking roof. During their full assessment, they discovered that water had penetrated several other areas as well. They took me up onto the roof and showed me each issue in detail, even asking whether we’d had leaks elsewhere—which we had, on and off, over the last seven years, with only minor repairs carried out. They also pointed out how poor the existing lanterns were, with missing screws that would inevitably lead to more leaking.
I want to emphasise that none of this felt like they were trying to generate extra work. It was clear to me that if we didn’t take action, the problems would continue to worsen in the coming years. We therefore agreed to have the entire extension roof replaced and to install two new lanterns, which they sourced for us—an excellent upgrade.
Throughout the whole process, their workmanship, communication, and attention to detail were exceptional. The final result is flawless.
Fantastic job—well done, Tim, Phil and Dan!