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See what reviewers are saying

Rated 1 out of 5 stars

I paid for a four week plan to find that once you get into the app you have only paid for access to look around. You answer another bunch of questions and then should pay another bigger amount to get... See more

Rated 1 out of 5 stars

Total scam. (THIEVES) You try to unsubscribe and there is absolutely no way to do it. If I get charged again next month I’m going to proceed with legal actions.

Rated 1 out of 5 stars

I was charged £49.79 for two separate plans (ByeByeBelly and Home Pilates) despite only intending to try a trial version. I reached out to cancel and request a refund within 24 hours of the char... See more

Rated 2 out of 5 stars

Selected couch/bed based exercise as I am very unfit at present. All the exercises require a yoga mat or standing. There are no modifications for any of the exercises, most of which are not beginner-l... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

JustFit: Lazy Workout is a fitness application designed to make exercise more accessible and convenient for individuals with busy lifestyles. It offers personalized workout plans and quick, easy exercises that can be integrated into daily routines. 🏋️ Features: - Personalized Workout Plans based on individual fitness levels and goals. - Diverse exercises targeting different muscle groups. - Progress Tracking Tool to monitor performance and achievements. - Customizable Workout Plans to suit individual preferences. - JustFit App syncs with fitness tracking wearables. - Offline Access is possible. You can workout anytime, anywhere, without internet dependency. - JustFit connects you with other users for motivation and accountability. - Nutritional guidance and meal planning for holistic health support. 🍏 Benefits: - Fits into busy schedules with quick, efficient workouts. - Encourages consistency with progress tracking and community support. - Adaptable to various fitness levels and environments. - Promotes overall well-being through regular exercise and nutrition. - Affordable alternative to traditional gym memberships. 📧 Feedback Center: https://justfitweb.zendesk.com/


Contact info

1.6

Bad

TrustScore 1.5 out of 5

246 reviews

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Rated 1 out of 5 stars

What a pain!

I tried just fit for a few days and had to stop, I had excruciating lower back pain and have had to visit chiropractor for help.
Please be aware of the hazards and the consequences of using an app without supervision in your own home worth going to gym to get advise of experts.
Total

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Liars

Liars! No 7 day free trial! I cancelled on day 2 and now it says subscription up on August 9, 2025! I want someone to contact me about this and get this fraudulent app the hell off my phone. You deserve no stars fraudsters

7 August 2024
Unprompted review
Rated 1 out of 5 stars

False advertising and thieves!

On August 17th, I signed up for a free, one week trial before eventually continuing on with a 1 years subscription to Justfit. Upon trying it out, Justfit could not offer the fully seated exercise programs for people with knee and hip problems, which they advertised. I tried to bring this to the attention to their customer service but only got a standardized reply that did not help. On August 21st, only 5 days later, I decided to cancel the subscription before the free trial was over, but was then charged for a full year's subscription until the 17th of August 2025 without a refund!

It is my opinion that this company uses false advertising to attract new customers without holding up their agreements and, in the long run, is committing fraud! There is nowhere on the app to contact them in order to find a solution. I have emailed them but was ignored!

I would have given 0 stars if it was possible because now I was forced to purchase a subscription which I cannot use!

Shame on you! Stealing disabled pensioners money!

21 August 2024
Unprompted review
Rated 1 out of 5 stars

You steal our money

You steal our money. I clicked the 7 day free trial. And it charged me $60 for a whole year. I want my money back. I can not find a way to contact you. I’m sick of getting my money stolen from apps

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Downloaded the App from Apple App…

Downloaded the App from Apple App Store, paid £15.50 and all I got was the first 3 FREE work outs. Once I got to the 4th day it was asking me to pay for a years prescription. I logged out and back in and now it’s saying my account doesn’t exist! Totally robbed me. They’re not answering my emails 😡 AVOID AVOID ‼️

26 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Gemma,

Thank you for leaving us a feedback. We are sorry to hear about the problem that you have encountered.

Could you please submit a technical support request to us: https://justfitweb.zendesk.com/hc/en-us/requests/new. Our support team will assist you with this problem as soon as possible.

Thank you,
JustFit

Rated 1 out of 5 stars

My app has never opened

My app has never opened. And can’t reach anyone. Very unhappy with this app.

26 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Jenny, thank you for leaving us a feedback. We would like to apologize for the bad experience that you had with our app.

It seems that you may be having some technical difficultly with the app. Please submit a technical support request to us here: https://justfitweb.zendesk.com/hc/en-us/requests/new.

Our support team will assist you with this as soon as possible.

Kind regards,
JustFit

Rated 1 out of 5 stars

Warning: Avoid Downloading “JustFit App”

I strongly advise against downloading the “JustFit app.” This app is designed to steal information from your phone, as confirmed by my experience and several other reviewers.

Everything the previous reviewers have stated is true. The app tricked me into believing I was signing up for a 7-day free trial, but it immediately withdrew money from my bank account. It wouldn’t allow me to use the program unless I permitted it to access all my phone’s information, which I refused to do. As a result, despite the money paid, I couldn’t use the app at all.

One reviewer even reported that her bank account was hacked twice after giving the app these permissions. The app is a scam and a serious threat to your personal information and financial security.

Do not download the “JustFit app.” Protect your information and your money.

25 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Yahui, thank you for leaving us a feedback. We apologise for the bad experience that you had with our app.

We would like to assure you that we do not collect any personal information from our users. If you would like a refund, please submit a request to us here along with any relevant screenshots: https://justfitweb.zendesk.com/hc/en-us/requests/new

Regards,
JustFit

Rated 1 out of 5 stars

Privacy Infringement

On 24th July 24Subscribed to JUSTFIT for three months and made payment by Apple wallet. On opening the App in the part "Allow "JUSTFIT" to track activity across other companies apps and websites?"
option to disable "Ask App Not to track" is non-functional and the App does not allow to proceed further unless you click on "ALLOW". This is Not Acceptable.
I would like to get my refund as I find it rather inadequate to satisfy my expectations and needs.
Kindly acknowledge and assist in quick refund.
Thanks.

24 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Anand, thank you for leaving us a feedback. About this issue of tracking, you can choose the option to turn off tracking through your phone setting.

If you would like a refund, please submit a request to us here: https://justfitweb.zendesk.com/hc/en-us/requests/new with the relevant screenshots of the app not allowing you to proceed further if you disable tracking.

Regards,
JustFit

Rated 5 out of 5 stars

I love the app so far

I love the app so far! The exercises are easy to follow. I don’t know if I’ll loose any weight yet but I’m positive!
I don’t need to waste money to go to the gym anymore.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

I want a refund and can’t find the…

I want a refund and can’t find the number to contact.

11 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Natalie, thank you for leaving us a review. We apologize for the delayed response. If you would like a refund, please submit a request to us here: https://justfitweb.zendesk.com/hc/en-us/requests/new.
Our support team will assist you as soon as possible.

Regards,
JustFit

Rated 1 out of 5 stars

I signed up for it under the condition…

I signed up for it under the condition of 7 days free trial. Also, I ticked the box for shoulder injury. The app is advising exercises with heavy use of shoulder movements!
I canceled, but it is telling me the end date is over a year??!
No place anywhere for questions and comments.
Very general routines and not suitable for people with injuries and above 60 years of age.
According to EU law, one can decide to reverse a purchase within period of 14 days. This I could not find anywhere in the app.
I want my money back!

6 July 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Aneta, we apologize for the delayed response. Could you please submit a request for a refund to us here: https://justfitweb.zendesk.com/hc/en-us/requests/new? Please also include screenshots that may be relevant such as the billing charges.

Our support team will assist you as soon as possible. Thank you and we would like to once again apologize for any inconvenience caused.

Kind regards,
JustFit

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