JUNK Rubbish Removal Reviews 

193
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly respectful. Many people highlight the service as extremely efficient, quick, and completed in a timely manner. Reviewers frequently note that teams arrive on time and get jobs done swiftly, often recommending the services to others. However, some customers also noted issues with staff rudeness and a lack of clear communication. A few other people also felt that they had little oversight regarding items taken, leading to dissatisfaction with the service provided.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quality, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as polite, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company 👌 were very professional and friendly with the way they helped me today Thursday. Straight up with Quote and price,and Cory was a good person to interact with.Thanks Fabian.

Rated 5 out of 5 stars

The team from Junk removal arrived on time. Moved a massive amount of home clean out really quick, were highly respectful and polite. Thanks to Junk removal team.

Rated 5 out of 5 stars

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long. Excellent communication via text... See more

Rated 5 out of 5 stars

The service was extremely efficient and courteous from the time I posted my request for rubbish removal to completion of the job, all within 24 hours!


Company details

  1. Waste Management Service
  2. Garbage Dump Service

Written by the company

JUNK is Australia’s leading eco-friendly junk and rubbish removal service, committed to reducing landfill waste and promoting the circular economy. JUNK provides reliable and affordable junk removal for both residential and commercial clients. We specialize in environmentally responsible disposal by recycling, rehoming, or redistributing 96% of the items we collect, keeping them out of landfill. Our services include full property cleanouts, business cleanouts, office and warehouse cleanouts or residential rubbish removal. Whether you’re decluttering a home, clearing out an office, or managing waste for large-scale commercial properties, we handle all the heavy lifting, sorting, and sustainable disposal to reduce environmental impact.


Contact info

4.2

Great

TrustScore 4 out of 5

193 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(193)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great from start to finish

From the call back within thirty minutes of my form submission, to the very reasonable cost, easy booking system and on time efficient pickup, it was a great experience from start to finish. Would definitely recommend and would use this service again when I need it.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy!

Easy booking process. Picked up on time. Loved having an option to keep my mattress from landfill.. Recommend!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Jayden, John, Richard, Lee all of the Junk Geelong Crew

A huge thank you to Jayden, John, Richard, Lee, and all the team at Junk Geelong for their incredible support over the past three and a half years in helping clean and remove items from my Dad’s deceased estate.

Today marked the final collection day, and I truly cannot thank the team enough for everything they have done to support me throughout what has been a very long and challenging journey.

Every member of the Junk Geelong team has consistently provided quality, no-nonsense, professional service with care, understanding, and reliability. I would highly recommend them to anyone needing assistance with property clean-up, rubbish removal, or deceased estate services.

A well-deserved 5 out of 5 stars!

– Keenan M.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Clients

This is our third time using Junk’s services. Staff as always were polite, and dealt with everything quickly and efficiently.

Totally recommend their services 👍😊

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service

The staff were quick to respond to my query, their communication was excellent and the service was prompt and efficient! The cost was reasonable.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great on time service

Great on time service and really nice people to work with
Thank you I would highly recommend you use them.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Paid account through NDIS the received…

Paid account through NDIS the received a few txt messages which I thought were spam.. the a letter from e collection a inflated bill with over $1000 in extra fees.. no communication whatsoever paid by NDIS , but still I received this bill..the service was in Brisbane

25 October 2025
Unprompted review
Rated 5 out of 5 stars

I was so happy with the boys I have…

I was so happy with the boys I have used junk before and I was happy then they were efficient and prompt and I could not be happier thank you so much and yes will be using you again when I need you I will be telling my friends and family

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job guys

Amazing job guys. Communication was excellent. Reminders and the call 30 mins out. Job completed in a timely manner by some great guys. Very friendly service by some hard working boys. Came in under my budget. Thank you so much. I highly recommend. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

18 March 2026
Unprompted review
Rated 1 out of 5 stars

They don't pay bills

They don't pay bills. Staff was happy and friendly, approved quotes, then they will avoid all contact and WON'T PAY.
Customers; Don't support a business that doesn't support others!
Businesses; Get 100% payment first!

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The team arrived. Were pleasant to deal with and got the job done asap. Didn’t have to wait. Easy payment options and I didn’t have to lift a thing. Excellent service.

16 January 2026
Unprompted review

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