Joseph Turner Reviews 

240
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Very impressed with recent purchase. I bought the waxed canvas holdall for my son and it's fantastic. Very strong, well finished and a quality item. Paid for next day delivery and it arrived in good t... See more

Rated 1 out of 5 stars

Beware the Refer a Friend discount offer. After several attempts I keep getting a message stating "There's a delay in processing your offer. Please continue shopping" It seems like this is nothing mor... See more

Company replied

Rated 5 out of 5 stars

So glad I have found Joseph Turner. I have now made separate orders. First 2 No Polo Shirts, 2nd 2 No Pique Cotton 1/4 zip sweat shirts. Both products are excellent quality, fare price. I even rece... See more

Rated 5 out of 5 stars

Deciding to sharpen my image, prior to Christmas, I have just recd 3 country shirts, ordered in the Black Friday sale. I am delighted. They represent excellent value for money and are excellent sh... See more

Company replied

Company details

  1. Men's Clothing Store
  2. also in
  3. Tuxedo Shop

Written by the company

Quality and tradition are at the heart of Joseph Turner. We believe that exceptional clothing begins with the finest natural fibres and a commitment to lasting quality. From the all-day comfort of our cotton chinos and the natural lustre of our extra-fine merino knitwear, to the relaxed tailoring of our popular unstructured jackets, we pride ourselves on delivering expert craftmanship, reliable comfort and enduring style.


Contact info

4.0

Great

TrustScore 4 out of 5

240 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(240)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware the Refer a Friend discount…

Beware the Refer a Friend discount offer. After several attempts I keep getting a message stating "There's a delay in processing your offer. Please continue shopping" It seems like this is nothing more than a data harvesting scam.

23 September 2026
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Thank you for your feedback, and we’re sorry for the inconvenience you experienced.

Our system identified that multiple referrals had been submitted from the same IP address, which automatically blocked the referral as a security measure. We have now manually reviewed and approved your referral.

You should receive an email shortly containing your Refer a Friend offer. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Very impressed with recent purchase

Very impressed with recent purchase. I bought the waxed canvas holdall for my son and it's fantastic. Very strong, well finished and a quality item. Paid for next day delivery and it arrived in good time. Will be ordering further products for my husbands birthday as this website is geared id say to the more distinguished gentleman. Would recommend.

17 September 2026
Unprompted review
Rated 1 out of 5 stars

Failed elastic after a year "acceptable"

I sent back a pair of boxers that were about a year old on which, very disappointingly, the elastic had gone. Turner eventually returned them, responding that elastic naturally perishes with age so felt that a year's life was not unacceptable, suggesting I try to fit new elastic. Since these had been purchased to (rather expensively) upgrade my 15-20 year old M&S ones (where the cotton is fraying a bit but the elastic is fine), the message seems clear. Buy M&S and save your money.

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Beware the conditions of the 40% discount!

Beware the conditions of the 40% discount offered on the front cover, and ask before you make your purchase. There are no sizing instructions in the catalogue nor details of the wide fittings for footwear.

15 May 2026
Unprompted review
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Reply from Joseph Turner

Full terms and conditions for all offers are printed on the back of our catalogues for your convenience.

Sizing information is provided with every product, with more detailed sizing guidance for formal shirts and trousers available on the inside of the back cover. If you have any questions regarding sizing, promotions, or our footwear fittings, our Customer Service team is always happy to help.

Please don’t hesitate to call us on 01845 575 100, and we’ll be happy to assist.

Rated 5 out of 5 stars

I enjoy buying J T clothes and…

I enjoy buying J T clothes and accessories, the service on the is always helpful, polite and courteous. the delivery is quick and the communications regarding date and time is accurate. Alas, I have had a couple of times had to return items for an exchange, again done professionally, returns arrive quickly. and most importantly the items purchased are of a superb quality... thank you

20 April 2026
Unprompted review
Rated 3 out of 5 stars

Seersucker shirts - lovely material but weird sizing

Seersucker summer shirts. Weird sizes?
I have always been a fairly standard Large fit. 16-16 ½ in neck, 42-44 chest and have always liked the quality of the various Joseph Turner shirts I’ve bought over the years. Have just bought a bunch of the new seersucker shirt range.n Although I’m not a “slim fit” sort of person, the “L” shirts were VERY tight – and I couldn’t do up the collar if I’d wanted to. So they went back.
The ”XL “ replacements had arms that seemed abot 2 ½ ins longer, so my hands disappeared – and they were a lot more than 2ins bigger round the chest. Like small tents… They went back as well.
I suspect a manufacturing – or sizing – glitch, but until it’s fixed I recommend you avoid these unless you have the physique of a racing snake or a gorilla.
A shame, as the material is superb – seems to be very fine and light cotton lawn, with barely perceptible crinkles that give it a lovely soft feel.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Nice quality

Nice quality, looks smart, some good buys to be had on their clearance sale.
True to size if you measure correctly.
I would definitely buy from them again.

7 March 2026
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

We are delighted to hear you are enjoying your items.

Rated 5 out of 5 stars

Reliable and good quality clothing.

I find their clothing to be of a high standard and very durable. Delivery is always prompt and ordering online is relatively easy. I would recommend them for your clothing needs.

12 February 2026
Unprompted review
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Reply from Joseph Turner

Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Grandad shirts stone and pink

First time I’ve used this company.I had to order over the phone and the lady who took my order was helpful and answered my questions.Delivery was as expected and The two grandad shirts were as she described.I had to order a size down as and they fit nicely.I took advantage of the offer for buying two and I’m glad I did.Dont know how they will wash and iron yet but I’m confident they’ll be ok.If so,I would order from this company again

11 February 2026
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Thank you for your kind feedback - we hope you enjoy your new shirts.

Rated 4 out of 5 stars

I have been using this company for a…

I have been using this company for a few years now. The quality of product and customer service has never failed to impress me. I would use them more if the price was reduced.

16 December 2025
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Thank you for your continued support.

Rated 5 out of 5 stars

First time customer

First time customer . I was looking specifically for a cream shirt to pair with a suit I had bought . I came across exactly what I was looking for on the Joseph Turner site. On looking at what was on offer I opted to go for the three shirt deal. Order arrived promptly. I am highly satisfied with the items. The shirts have an excellent length. All too often shirts are skimpy and finish with a straight hemline that only just tucks into the waistband. I get tired of shirts that constantly need tucking in to maintain a smart look. These shirts fit the bill perfectly.

15 December 2025
Unprompted review
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Reply from Joseph Turner

We're delighted you are pleased with your recent purchase. Thank you for taking the time to leave such a positive review.

Rated 2 out of 5 stars

Probably my fault

Probably my fault - I've always been a 33 inch waist - I ordered a 32" pair of trousers which were too tight. I sent them back and got 34" instead. Within a week they felt baggy & uncomfortable even with a belt. I also thought they'd look smarter. I liked the softness of the material but not the look. Too late to send them back as I got rid of all the paperwork but I won't be keeping them.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve now joined the Cheshire set

Deciding to sharpen my image, prior to Christmas, I have just recd 3 country shirts, ordered in the Black Friday sale.
I am delighted.
They represent excellent value for money and are excellent shirts as well.
I have bought numerous items from JT in the last few years and have always been totally satisfied.
I usually order by phone and always find the staff a pleasure to deal with.

28 November 2025
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Thank you for taking the time to share your kind feedback.

Rated 2 out of 5 stars

Ethnic Representation

The company catalogue i have just received suggests it is only catering for coloured men. Sadly, I shall no longer buy from this company until they reorganise their bias.

7 November 2025
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Our latest catalogue features two models, one white and one black, each appearing in roughly half of the images. As a small company, we’re only able to work with a limited number of models for each shoot, and so we select those who we believe best suit the style and design of the clothes we sell. It just wouldn't be possible with two models, to accurately reflect the demographic of the UK population.

We’re sorry to hear that this has caused disappointment, as it certainly isn't our intention to make anyone feel excluded. Our focus is simply on showcasing our clothes in the most appealing way possible.

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