I needed a replacement ceiling glass lamp shade for one I had broken . I came across John Moncrieff after doing some online research and found their lovely website. I emailed Scott in Sales for some... See more
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Review summary
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I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... See more
Company replied
I was looking for a new shade for a lamp for a while, after some online research came across John Moncrieff lighting. Had a phone call with Scott Gilmore about my requirements, he was very helpful... See more
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no fri... See more
Company replied
Company details
Written by the company
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contact info
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, United Kingdom
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4.9
Excellent
685 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The original gallery didn’t fit…
The original gallery didn’t fit properly but Amy sorted things. V good service.
3 September 2025
Quality product and customer service
Great customer service, and lovely replacement glass shade, which was delivered promptly.
27 September 2025
Great Service
you have everything for lamps, all the bits and shades.
The website works well and fragile items are dispatched in excellent packaging. It all turns up quickly at the time specified.
Great service
17 September 2025
Despite of postal service efforts to…
Despite of postal service efforts to destroy this package the glass shades survived and arrived in full glory
18 September 2025
Lovely quality products well…
Lovely quality products well illustrated when buying blind and the item was really wrapped well with care and attention. 2nd time purchased from this company and always impressed with service.
19 September 2025
Excellent supplier of all things related to oil lamps …
Before ordering I had a helpful telephone chat to check what would be right for my needs.
The goods arrived within 48 hours and were as described.
11 September 2025
Once again very good service .
Very good products which maintain the shades globes etc in my high pressure paraffin . There interface works works ver easily and is smooth in operation . Delivery and packaging excellent .
17 September 2025
Quick service, well packaged and as described
Quick service, well packaged and as described
I have used this seller previously and have always been satisfied
Good fit to old lamps, good quality
10 September 2025
Good website and fast delivery
16 September 2025
Excellent site & customer service
Easy to use website & found replacement chimney & globe for our victorian lamp easily. Lots of choice too. Delivery arrived quickly & well packaged. Will definitely use again if need spare parts fir our old but beautiful lamp.
12 September 2025
I was unsure which part I was looking…
I was unsure which part I was looking for when ordering online, I rang up and the lady knew exactly what I needed and provided me with the correct information to complete my order. Very friendly and professional.
11 September 2025
Great communication and quick service.
8 September 2025
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