Customer service is absolutely awful, the server was non-functional for 4 days and we could not get any help from the support team at all. They ignored our messages completely and the owner only answe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT BUY FROM HERE. I bought a discord bot hosting 5 days ago. A couple of minutes after buying it, it said that my service is available now but there's no possible way of me accessing the serv... See more
Bought a server from them, already from the start there were issues, despite their "instant delivery" it took more than 24 hours + a ticket to get my server started. The server then worked fine f... See more
Still waiting for the service to change from "Pending" to "Active". Emailed Support on the 11th of October, still waiting for a reply. Sometimes people say that patience is a virtue, but this waiti... See more
Company details
Written by the company
Jetstax is a hosting company with a wide range of services like web hostring, vps servers, dedicated servers or game server hosting like Minecraft and FiveM servers. You can also run for a low price your Discord bots or NodeJS applications. We keep our prices as cheap as possible.
Contact info
Azaleastraat 57, 9940, Evergem, Belgium
- info@jetstax.com
- jetstax.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
this is straight a scam do not purchase…
this is straight a scam do not purchase from here
scam lmao!!
Scam
No verification email received. No contact with support. On their site, they show 4 stars in trustpilot. Scam.
I Really Liked The Service Until...
I Really Liked The Service. Until I Couldn't Log Onto My Account And The Support Page Doesnt work Cloudfare Just Says that Host Is Not Working.
The server dont work it is a sc4m …
is ass
asked for a refund after 8 days haven't gotten a response yet. Then they randomly sent me an email in french for some reason to rate them and here I am.
Website is a scam
Website is a scam. Purchased from them, didn't receive the item and didn't respond to any contact I made with them.
A complete disaster
Do not buy from them, I purchased a server from them about a week ago, and It's still stuck in the "Pending" status, my support ticked has been completely ignored.
I requested a refund, but they also ignored that.
I tried to hire an ARK
I tried to hire an ARK: Survival Evolved server, but I couldn't use it, they don't respond to tickets or emails, the work is horrible, never hire this company. The worst company. I lost money and I know they will never get it back.
You have to be patient...
Still waiting for the service to change from "Pending" to "Active". Emailed Support on the 11th of October, still waiting for a reply.
Sometimes people say that patience is a virtue, but this waiting time is atrocious. Before I had no issues with them at all, but this time it's been quite difficult to get started.
Avoid this!
I haven't received the purchased hosting for the Discord bot for two weeks. Support doesn't reply at all.
Literally paid one month for nothing
Literally paid one month, couldn't log in, sent a ticket like a week ago (few days) didn't get any answer, I cannot join, manage or even get the IP of my own server. Nice service!
I never recived the server i rent…
I never recived the server i rent at jetstax.com. I did many support ticket but never recieved an answer.
Hopefully paypal refunded me.
TERRIBLE SERVICE: DO NOT BUY
Terrible service, paid for a one month service.
It’s been a day now and service is still “Pending”, send a ticket and they still have not responded.
I’m 99% sure the “crew” behind JetStax are just a bunch of 19 year olds that jumped ship once profits went down.
DO NOT BUY THEY WILL SCAM YOU.
never even got the server i will be…
never even got the server i will be reporting to paypal about the fraud
Server stopped working
Server stopped working, havent recieved an answer to either of my tickets in 2 weeks.
I really wanted to enjoy this service…
I really wanted to enjoy this service and, to a certain extent, I could. The hosting worked for me after a bit of a setup but it's the email system that did not.
After signing for a single month (just to try), I logged back in to see I had late fees (2.50 €)! This because I did not renew the payment. But I never received an email asking me to renew in time in the first place.
I could tell a few other stories like this. All minor in perspective, but they did add up to me not being willing to use the system anymore.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





