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Rated 1 out of 5 stars

Customer service is absolutely awful, the server was non-functional for 4 days and we could not get any help from the support team at all. They ignored our messages completely and the owner only answe... See more

Rated 1 out of 5 stars

DO NOT BUY FROM HERE. I bought a discord bot hosting 5 days ago. A couple of minutes after buying it, it said that my service is available now but there's no possible way of me accessing the serv... See more

Rated 1 out of 5 stars

Bought a server from them, already from the start there were issues, despite their "instant delivery" it took more than 24 hours + a ticket to get my server started. The server then worked fine f... See more

Rated 1 out of 5 stars

Still waiting for the service to change from "Pending" to "Active". Emailed Support on the 11th of October, still waiting for a reply. Sometimes people say that patience is a virtue, but this waiti... See more

Company details

  1. Web Hosting Company

Written by the company

Jetstax is a hosting company with a wide range of services like web hostring, vps servers, dedicated servers or game server hosting like Minecraft and FiveM servers. You can also run for a low price your Discord bots or NodeJS applications. We keep our prices as cheap as possible.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

122 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

No verification email received. No contact with support. On their site, they show 4 stars in trustpilot. Scam.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

is ass

asked for a refund after 8 days haven't gotten a response yet. Then they randomly sent me an email in french for some reason to rate them and here I am.

22 November 2023
Rated 1 out of 5 stars

A complete disaster

Do not buy from them, I purchased a server from them about a week ago, and It's still stuck in the "Pending" status, my support ticked has been completely ignored.
I requested a refund, but they also ignored that.

7 November 2023
Rated 1 out of 5 stars

I tried to hire an ARK

I tried to hire an ARK: Survival Evolved server, but I couldn't use it, they don't respond to tickets or emails, the work is horrible, never hire this company. The worst company. I lost money and I know they will never get it back.

27 October 2023
Rated 1 out of 5 stars

You have to be patient...

Still waiting for the service to change from "Pending" to "Active". Emailed Support on the 11th of October, still waiting for a reply.

Sometimes people say that patience is a virtue, but this waiting time is atrocious. Before I had no issues with them at all, but this time it's been quite difficult to get started.

6 October 2023
Rated 1 out of 5 stars

Avoid this!

I haven't received the purchased hosting for the Discord bot for two weeks. Support doesn't reply at all.

17 September 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SERVICE: DO NOT BUY

Terrible service, paid for a one month service.
It’s been a day now and service is still “Pending”, send a ticket and they still have not responded.
I’m 99% sure the “crew” behind JetStax are just a bunch of 19 year olds that jumped ship once profits went down.

DO NOT BUY THEY WILL SCAM YOU.

24 June 2023
Unprompted review
Rated 2 out of 5 stars

I really wanted to enjoy this service…

I really wanted to enjoy this service and, to a certain extent, I could. The hosting worked for me after a bit of a setup but it's the email system that did not.
After signing for a single month (just to try), I logged back in to see I had late fees (2.50 €)! This because I did not renew the payment. But I never received an email asking me to renew in time in the first place.
I could tell a few other stories like this. All minor in perspective, but they did add up to me not being willing to use the system anymore.

8 April 2023
Unprompted review

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