ITV Hub Reviews 5,861

I’m afraid ITVX is nothing like ad reliable as the old ITV Hub. It takes ages to load. The ads are hit and miss. But worst is the programmes that often have NO SOUND!! You have to close everything down and switch back on, hoping that resolves it. I’m watching on BT.
Is ITV doing anything to resolve the many problems people are experiencing?

Probably the worst app for navigation and user friendliness. Response time also seems slow - several times we have to reboot in order to get volume working.

Not reliable. Screen is often black. It often doesn’t load or needs to buffer frequently. It will end in the mistake of a show. It doesn’t remember what you have seen and where you left off.
Awful!

It is not as easy to select an episode from a series, their scrolling is not as straightforward as it appears, never will subscribe to it ever.

I believed the emails sent and signed up for ITVX Premium on 3 November....so far NOTHING has been available for me to watch without having to go through MORE online rubbish (I am almost 75 years of age and thought best to make an annual subscription). I cannot do the necessary IT like scanning codes, entering more on my tv remote etc etc because it just does not work and when trying to watch a relaxing programme before bed I am forced to get out of bed, go to the other end of the house and then I JUST GIVE UP! YOU HAVE MY MONEY BUT I HAVE NO SERVICE FROM ITVX PREMIUM WITHOUT BEING PUT THROUGH THE RINGER BY YOU ...... SHAME ON YOU ...IF NETFLIX CAN DO IT WHY CAN'T YOU? TYPICAL GREED AND HAVING TO OVERPAY FOR CONTENT.....NOT MY FAULT!

Never seen so many racists in one jungle before get me out of here

Adverts are literally mental torture. Won’t be hurrying back to ITVx

It's terrible.
Since the switch to ITV X, you cannot guarantee watching a programme on ITV Hub (in my case via a BT box).
It freezes, stops working, stutters and if by remote chance it does work without interuption, then it's full of adverts.
It's the worse streaming service out there!
It only scores 1/5 because I can't give a minus score!

Really poor in comparison to iPlayer. Obvious there need to be ads, but when you're trying to keep up with something you've been watching live, you've no chance. By the time you login and watch the adverts, you've missed loads. Then if you pause, expecting to be able to restart it where you paused, forget it! More ads, then you've missed the end, can't rewind live, rubbish.

Not fit for purpose. ITV is providing a service that does not deliver. It is not dependable and fails on a regular basis. Customer care is completely useless and unable to solve the problems they have had for many years.

Zero stars and a big ,, f"ck off" for the pro-ukraine propaganda! Uk has nothing to do with them! Huooo!!!!!!

Useless app. Freezes and screen goes black. During adverts it fast forwards itself and then paused. Awful viewing service.

This channel is so cringe worthy. So biased and ugly I wonder who actually watches it. They bring nothing to our society. The leadership in this channel do not have a clue what they are doing. A terrible organization that brings nothing to our society. Turn it off. Yuck.

Totally useless.

Don't try to watch anything live.. I'd be faster getting a flight to watch the rugby world cup at this rate.

Please fix your itvx app, every device its on it crashes, back to the beginning buffering, freezing. My Internet is working for everything else so its not the problem, it is the itvx app that is the problem, so annoying happens atleast 5 times a day on TV, laptop, phone

No sub titles available even on the newest shows. Sound cuts in and out, picture skips. Adverts break up and stop..mixed blessing!

Worst app EVER! So glitchy! Sort it out!!!!

ITV hub is without doubt the worst streaming service, it is virtually unusable, it is so poor, freezes, doesn’t load etc etc etc, sort it out ITV

Dreadful, keeps buffering then says it’s my internet connection. Internet connection is fine and everything else works. Poor form blaming something else when it is a problem their end.

This site is as abysmal as itvx. Refuses to accept password. Then informs that the password reset link that they e-mail out is invalid. A totally second rate company