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Rated 1 out of 5 stars

Worst app ever glitch after glitch. So frustrating to watch anything it’s not fit for purpose it has good shows but always trying to watch them else where. Nothing is done to improve it it’s been like... See more

Rated 1 out of 5 stars

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... See more

Rated 1 out of 5 stars

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... See more

Rated 1 out of 5 stars

Really poor player. Dramas are great on itv but the actual player is utter rubbish so I dread watching it on demand using this player. Constantly crashes. Never goes back to the right place and should... See more

1.1

Bad

TrustScore 1 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst player ever

Worst player ever, buffering with blank screen, tried with different devices, non of them works, what a rubbish, the person who is responsible for this piece of rubbish should be fired immediately! 😡

13 July 2024
Unprompted review
Rated 1 out of 5 stars

I’m really sad but I actually timed how…

I’m really sad but I actually timed how long it took me to use itv player via my tv, it took me over 6 minutes to actually get a programme to play. Why is itv advertising all the programmes it does on the player when it’s actually useless? It also buffers all the time and sometimes just crashes and resets my tv. BBC IPlayer is way better.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Soooo Slow

Soooo Slow! The lag when you go on is ridiculous, which continues for ad breaks and if you attempt to go back to where you left off, forget it! Come on ITV, you can do so much better than this.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Guess what it buffers

Guess what it buffers, omg guys speak to BBC 😂 . Every Euro game .Watched the England v Switzerland seamless. Watched the Dutch v the Turks buffering central

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. In fact it’s worse.
Go to watch a euro game from the start, hey I know, well show the game live in the background as soon as you click and look for the option. So the score is in the top corner, what use is watch from the start now? Clueless.
And I never did find the option to watch from start anyway.
Worst streaming service ever

1 July 2024
Unprompted review
Rated 1 out of 5 stars

All ITVX guidance blames their buffering on everything else.

Thousands of exclusively negative reviews... ITVX's response: Restart your router, restart your TV, look over there it's something else's fault.
Take some responsibility, this has been going on for years.
I just wish there was a choice for streaming live sport (Euros). But when there are no standards and no choices (e.g. you can only stream a service if you can prove your service is capable), what will cause a change?!

30 June 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed with ITV hub

So disappointed with ITV hub. Been trying to watch England football on here totally useless If I do finally get in, it starts buffering and kicks me out again. Pathetic

30 June 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Total crap. If you turn your telly off and then try to open the app the following day it doesn't open, so I've missed half the football due to this very issue.

The app is utter ass and should be avoided. You have 96% 1 Star reviews ITV, so sort it out.

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Useless app

Useless app. Pop ups, constant changing to different players to watch live tv. Buttons don’t work to full screen it.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

I absolutely hate ITV X hub

I absolutely hate ITV X hub. They should be embarrassed about how badly it glitches. For such a big corporation I find it hard to believe that they can’t invest in this properly so it actually works. I’m getting to the point where I won’t bother watching anything on ITV X anymore because it’s so frustrating how much it glitches. DO SOMETHING ABOUT IT ITV!!!!

12 June 2024
Unprompted review
Rated 1 out of 5 stars

It’s a shame I can’t give this app 0…

It’s a shame I can’t give this app 0 stars. Trying to find a show which was just broadcast on ITV. Tried to watch live: impossible. Now trying to find it within the app. They seem to want you not to find anything. It’s just dreadful. Like a cat you bought from a man in a pub that turns out to be a rat in some sort of weird jumper.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Even the subscription version sucks

I pay for my subscription because it would always freeze at the adverts.
Its no better. And we lost the Brilliant Britbox app for this junk!
Today its dumped my continue watching list. And is so ruddy slow I could grow a baby in yhe time it takes to get something streaming

12 June 2024
Unprompted review

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