ITV HubReviews 

Awful. The menus and search run desperately slowly since ITV was replaced by ITVX. ITV customer service have not fixed this in all this time.

Absolutely shocking App. I pay so i dont get adverts, thats the only decent thing about it. I dont get adverts but it’s sooo glitchy all the time. You have to keep refreshing it to show today’s programmes and to be honest I’ve given up tonight, as I can’t even get it to actually load a page! Absolute s***e!

Absolute rubbish bring back itv hub this is slow annoying app I’ve ever known sort it OUT ITV what am I paying a tv license for this utter rubbish 😡

Alright, let me get this straight it's 2023 but there is no option for 2fa? it's just ridiculous Support is alright but 2FA in 2023 SHOULD BE REQUIRED!!

This App is Appalling,Repeatedly plays adverts ,stops randomly ,no picture ,mutes itself , after at least 10 minutes of this rubbish it then starts playing program then after a couple of minutes goes back to the adverts routine .. Will never watch again would rather watch paint dry .

What a rubbish player. It buffers, freezes and crashes all the time. I have never yet been able to watch anything live from start to finish regardless of connection speed. You can't pause it, rewind it or go back to where it last crashed. ITVX is as bad as it's sponsor's pizzas.

The latest annoyance is adverts repeating 5 or 6 times in the same advert gap. I wish it was like iplayer or All 4

This TV app is the most glitchy that I have ever used. Virtually everytime there are adverts on, after the adverts it comes up with the message oops something went wrong and you have to exit what your watching and reload. Dreadful from such a company

Urgh you guys are useless. What a way to ruijn the world cup. Pls never bid for anything again, EVERYONE would prefer if you left living to those who arent you.

Awful awful app. Freezes constantly, doesn’t remember where you are up to, so many ads (before, during, everytime you try and restart from the buffering).

So many tv apps out there and this one can’t even get the basics right. I’m in the middle of an episode and can’t make it play yet every other tv app is working fine so it’s not my connection!!

FRUSTRATING!!

Dont bother with ths pile of utter rubish, I'm being polite

Absolutely shockingly awful!! Glitchy, won't load, buffers all the time. My no1 reason for deleting this app was how atrocious it is ..however unfortunately Rugby world cup has lead me back to this absolute joke of an app and to relive the pain!!

Slow, malfunctioning regularly

Absolute crap. Great content but can't reload an episode once watched, I fall asleep and miss endings and then can't watch it again! You need new developers, glitches all the time. Don't understand how they've got it so wrong when every other service runs so smoothly. I would NEVER pay for this

tried to watch the rugby on ITV4 last 14/09/23 and it was unwatchable close up not to bad but when it went out to action shots it was all blurred cant see why you didn't leave coverage on your HD channels suppose it will be the same tonight would of been better if BBC had got the coverage ITV is crap

Trying to watch Rugby World cup, lost the pitcture. Went to watch on my phone and now am watching more adverts during the match.

Never had problems with any other app. BBC, c5 C4 all work well. Itv is shocking. I have a smart TV and a bit box. It either doesn't start or will make the effort to stutter through the ads, get to the sponsor and decide that's enough. These days it's not good enough

I don’t really need to write anything else, just 96% everyone agrees

I suggest your developers look at iPlayer/Channel4 app to see how it's done. Catch up on Eng v Arg - 3 min of ads, wind forward to match 5 min of ads, 1 min into game cut t0 3 min of ad (all the same set of ads btw) 2 min into match (just before Tom Curry incident) app crashes to home screen (Fire stick home screen). Load up again same useless experience. The RWC is ruined if you lot have the exclusive. I watched Eng V Ukraine (Channel 4) no problems. So the number of watchers unlikely to be the issue. Watch 'live' yes after 3 mins of ads. hardly live.