I chose this company after my local pharmacy began charging £20 a month just to prepare my medication in a dosette box. I have a complex medical history and rely on my pills being carefully... See more
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Utterly atrocious service, never sent in time, asked to cancel the service months ago and they kept ordering my prescription anyway and didn’t send drugs. and local pharmacy couldn’t distribute and it... See more
Left with out medication now for a week phoned every day told had been sent and I would receive next day normaly when post office collect parcel from them I would receive a message from post... See more
Avoid like the plague!,incompetent,unfit for purpose,I've been without medication for nearly a week now and have spent 3 hours trudging around pharmacies to get emergency medication,this is the second... See more
Absolutely useless
Absolutely useless! Not once have they followed instructions sent via email, or replied to an email. They only requested my prescriptions 3 days before I was due to run out, and that was only because I rang them, so I guess I’ll be going without for a few days 😡 Avoid at all costs if your life depends on your medication!
26 November 2022
Unprompted review
They are the worst!!!!
They are the worst!!!!
I told them multiple times on email they I dont want to use them anymore and also via whatsapp and social media and they still nominating themselves as my pharmacy!!! I DONT WANT TO USE THEM I use simple online pharmacy so much better!!! They are stupid.
No communication whatsover!
1 November 2022
Unprompted review
Terrible service!
They NEVER respond to emails. They NEVER inform you when they cannot get the meds in your prescription and hence your meds will be late. They NEVER inform you when they have dispatched meds. They ALWAYS leave it to the 11th hour to send meds. Every month we are left biting our nails waiting to see if the meds will arrive before the current ones run out. I have repeatedly asked for them to send a week earlier but they just ignore me. Every month there are pouches with crushed pills or missing/extra pills which is extremely worrying. Does nobody check them?! The last straw was not receiving urgent meds and being without them for 3 days. All very frustrating!!!
11 October 2022
Unprompted review
Avoid, Avoid, Avoid
Do not answer emails, 2 months sent with medication missing and no explanation.
Abysmal service avoid at all costs. Stay local.
Poor customer service
6 September 2022
Unprompted review
Always missing my orders and leaving me…
Always missing my orders and leaving me without medication to suffer serious withdrawals. Absolutely disgusting.
2 August 2022
Unprompted review
Tried ringing them on both numbers
Tried ringing them on both numbers, emailed them, messaged them on social media, nothing , you cant reach them, i only have half my tablets for the month and only 1 set. Its ridiculous 😒 I am going back to pilltime as they are much more reliable and you can talk to them.
29 June 2022
Unprompted review
I have tried three other online…
I have tried three other online pharmacies - Rowlands, Pilltime and Pharmacy2U. None of them were satisfactory. Si I decided to try a small, private business offering the same services, namely medication in Pouches.
I registered with iPill (Spatetree Pharmacy) and did the right thing. The service has been excellent - reliable, friendly, efficient and very helpful. It has been so easy to contact them by email and telephone and they always answer my questions professionally and quickly. I certainly made the right choice ; smaller is better !
11 May 2022
Unprompted review
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