Very pleased with the whole experience of buying prescriptions sunglasses from IOLLA. The assistant in the Bruntsfield store in Edinburgh gave great advice and took her time over the fitting for the v... See more
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IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Glasgow, United Kingdom
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There was such a good selection of frames to choose from. Shop was well laid out with plenty of room to browse and make selections without any pressure from pushy staff. The assistants were very pleasant, approachable and happy to help. New glasses arrived by post within the specified time. Great service.
Great experience, great frames and I left with two new frames :)
Really quick postage and I love my glasses - thank you!

Reply from IOLLA
Knowledgeable and very helpful staff. Clear pricing structure. Great selection in products.

Reply from IOLLA
The staff were very helpful in helping me choose glasses very pleased with them quality good

Reply from IOLLA
Being a spectacle wearer for over 50 years, I have bought many pairs of glasses and have acquired some knowledge about frames and lenses.
I bought my first IOLA glasses about 3 years ago and with all day every day wear it was time to replace them. As the quality of both frames and lenses had proved to be as good or even better than previous top quality suppliers I had no hesitation about going back to IOLA to buy my new ones. I found the choice of frames sufficient and the staff very helpful in helping me with choosing and measuring for vari focal lenses.
IOLA delivered my new glasses within the promised time, another perfect pair of glasses 🤗

Reply from IOLLA
The staff in Edinburgh were extremely helpful and pleasant Also prompt delivery of new glasses was excellent and I was able to follow delivery very clearly Thank you

Reply from IOLLA
Relaxed no pressure No one breathing down your neck trying to get a sale and great value with no hidden extras to bump up the price

Reply from IOLLA
Prompt delivery after ordering and goods in sensible well packed box.

Reply from IOLLA
Been using Iolla for 10 years now and never been disappointed.

Reply from IOLLA

Reply from IOLLA
The staff in the Cambridge branch of Iolla are friendly and helpful. The shop has such a good atmosphere, and the glasses are superb. :)

Reply from IOLLA
The team at the Bruntsfield branch are so helpful and enthusiastic. They really seem to enjoy what they do and we had such good laugh choosing my glasses!
Can’t recommend them highly enough.
👓😎

Reply from IOLLA
Great help in store choosing my new frames. I usually find buying glasses really stressful but everyone was so helpful that it was a fun experience! When my frames arrived and I could finally see myself properly in them I was delighted!

Reply from IOLLA
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