Invoice Simple Reviews 312

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers had a great experience with this company. Customers frequently highlight the app's user-friendliness and ease of navigation, making it simple to create, send, and track invoices. Many appreciate how the app streamlines their business operations, with features like quick access to outstanding bills and the ability to add photos to estimates. The customer service is often praised for being quick to respond, helpful, and providing excellent support. However, some people were dissatisfied with the pricing, noting consistent increases and the removal of previously included features, often without notice. There are also mentions of limitations on the number of invoices per month unless upgrading to a more expensive plan. Additionally, some customers experienced issues with payment processing, particularly with recent changes leading to slower payouts and difficulties for their clients.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and professional... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise its ease of use, navigation, and... See more

Price

Users express significant dissatisfaction with pricing, citing frequent and substantial increases. Many... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the quick, professional, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers express frustration with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

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Rated 2 out of 5 stars

The basic package only gives you 4…

The basic package only gives you 4 invoices a month , really not cost effective

4 December 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Alan, thank you for sharing your feedback. We understand our recent changes may impact your workflow, and we’re constantly working to improve Invoice Simple and provide value to our plans. If you would like to, please contact support@invoicesimple.com and we would be happy to walk through which plan might fit your invoicing needs best.

Rated 5 out of 5 stars

Solid Business Decision

This resource has redefined my new small business. It has been able to provide the services I need in one simple location. I am glad I decided to pay for this service.

1 September 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your feedback! We’re happy to hear that Invoice Simple has helped you to streamline everything in one place and support your business needs.

Rated 5 out of 5 stars

It’s just so simple to use and it does…

It’s just so simple to use and it does everything user-friendly, easy to manage tracks everything for you. It’s like an assistant.

1 November 2025
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Reply from Invoice Simple

Hi Richard, thanks for sharing! We’re glad to hear that Invoice Simple works well for your business. Hope to keep working with you!

Rated 1 out of 5 stars

Should be 0 stars

I have been with them for 10 years and mid subscription they suddenly limited my invoices to 10 per month. I would have had to pay $199.00 to send more, they froze my account after I sent 10. I had always sent about 20 per week. Horrible way to do business and they wouldn't refund my half a year subscription, so they can change the subscription but I can't.

3 December 2025
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Reply from Invoice Simple

Hi there, thank you for being with us, and we understand the concerns about recent policy changes and how they may impact your workflow. Please contact support@invoicesimple.com and we would be happy to walk through which plans fit your invoicing needs best.

Rated 1 out of 5 stars

Used to be a great company.

This was a great company and the payment was always quick and fast with no problems. They used paypal to get paid in the beginning and everything was smooth for years. Now they updated to strip and stripe takes a while to payout and will definitely hold your money ransom. Maybe they still need to work the kinks out, but its a headache now for customers to pay without being declined multiple times. It goes back to the saying, "if its not broke, dont fix it".

1 August 2025
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Reply from Invoice Simple

Hi Eric, thank you for sharing your feedback with us. We’re constantly improving Invoice Simple to better support your payment needs. Please reach out to support@invoicesimple.com and we would be happy to help!

Rated 4 out of 5 stars

I love the fact that I have records of…

I love the fact that I have records of every invoice for the last 9 years

3 December 2025
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Reply from Invoice Simple

Hi Darryl, Wow! 9 years! We’re glad we helped you to maintain access to your invoice history with Invoice Simple and look forward to supporting you.

Rated 1 out of 5 stars

Won't allow you to cancel subscription!

Cancelled my subscription a year ago to find they never Cancelled it, continuing to take money out of my account and their customer service is just an ai that replies to emails with basic prompts. Can't cancel subscription and can't get through to a human via customer service. Avoid at all costs!

15 November 2025
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Reply from Invoice Simple

Hi Brandon, we’re sorry for the inconvenience this has caused and understand concerns around subscription management and getting timely support. Please contact support@invoicesimple.com with your account details, and we would be happy to investigate this further for you.

Rated 1 out of 5 stars

After 15 years you introduced limit of…

After 15 years you introduced limit of sending invoices to client and on top of that you increased cost for that app.

2 December 2025
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Reply from Invoice Simple

Hi Radek, we understand how recent changes may impact your workflow. If you have any questions, please reach out to support@invoicesimple.com and we would be happy to help.

Rated 5 out of 5 stars

I love this invoice program because…

I love this invoice program because it’s easy to keep all files organized.

1 January 2025
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Reply from Invoice Simple

Hi Robin, thank you for sharing your experience with us. We’re glad we helped you to make invoicing easy and organized, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Thank you .I always get quick responses…

Thank you .I always get quick responses when I need help 😁

23 November 2025
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Reply from Invoice Simple

Hi Jennifer, thank you for sharing your experience with us. We’re glad we helped you to receive timely support whenever you need it. It’s wonderful to hear that our team has been responsive, and we’re excited to continue supporting your business.

Rated 5 out of 5 stars

So simple to use good price

So simple to use good price

24 November 2025
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Reply from Invoice Simple

Thank you for taking a moment to share your thoughts with us. It’s great to hear that Invoice Simple has been easy to use. We’re excited to continue supporting your business as it grows.

Rated 5 out of 5 stars

Good App for Invice

Good App for Invice . Great

23 November 2025
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Reply from Invoice Simple

We’re glad we helped you manage your invoices effectively. Thank you for taking a moment to share your thoughts with us!

Rated 1 out of 5 stars

Awful

Awful . Used to be great .

23 November 2025
Unprompted review
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Reply from Invoice Simple

Thank you for sharing your experience with us. We’re sorry to hear that your recent experience hasn’t met your expectations and would be happy to help address any issues. Please contact support@invoicesimple.com so we can assist you further.

Rated 2 out of 5 stars

I don’t have time to go into a chat…

I don’t have time to go into a chat room to fix a very small issue .. put your damn number in the support page !

19 November 2025
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Reply from Invoice Simple

Hi Dave, we understand how important timely support is and would be happy to assist you directly. Please reach out to support@invoicesimple.com with the details of your issue, and we’ll help you resolve it as quickly as possible.

Rated 5 out of 5 stars

Invoice Simple - Great!

I am of the opinion that the system has assisted me to grow the business.
I do have a request that when doing an estimate or Invoice the system must incorporate auto save.
Interuptions cause loss of your information.
Otherwise excellent system

23 November 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your experience with us. We’re glad we helped you grow your business and streamline your estimates and invoices. We appreciate your suggestion and we’re working to improve the system. If you have any questions or need assistance, please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

Mostly efficient…like that I can add…

Mostly efficient…like that I can add photos to estimates and invoices….some speed bumps butt it makes my business run more efficiently…..

22 November 2025
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Reply from Invoice Simple

Thank you for taking a moment to share your thoughts. We’re glad we helped you to improve efficiency and simplify your invoicing process. If you ever need assistance, please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

A bit expensive…

I believe that for what I'm paying I should be getting the premium service

21 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Michael, thank you for sharing your feedback. We would be happy to walk through which options fit your invoicing needs best. Please contact support@invoicesimple.com, and we would be glad to help you explore the best solution for your business.

Rated 5 out of 5 stars

Very easy to use

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Daniel, thank you for taking a moment to share your thoughts with us. We’re glad we helped you to have an easy and smooth experience with Invoice Simple. We’re excited to support your business as it grows.

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