Insured Nomads Reviews 

I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to get any claims processed and I can't get anyone to answer emails or phone calls. The app that originally worked for filing claims is no longer useful, either. I am very glad our policies end in a few months and we will definitely not renew.

I purchased a policy with Insured Nomads and submitted a reimbursement claim months ago after incurring covered expenses.

I provided all required documents and only received automated replies saying they would get back to me.

After repeated follow-ups across multiple emails, I have still received no response or update.

Completely unacceptable service. I paid for coverage and am being ignored when it comes to honoring it.

Awful service.

Don’t trust Insured Nomads. I filed a claim as we had to take a rescue helicopter during our trip to Nepal last December but they have stopped replying me and never covered our costs.

Do not buy this insurance. There is no benefit. The large print will seem beneficial but the fine print will take all benefits away. Just a waste of money completely. If you have to buy it for a group requirement, buy a plan from another company.

Flashpack recommended this travel insurance. I purchased it but cannot seem to get any response to email or to a claim I filed for an ER visit in Belize for a broken heel/ankle. I even reached out on Facebook messenger. Will wait the 15 days for response. It seems as this company might be defunct ??

quick and easy, fast communication and amazing prices!!

The claims process is a pain . Almost one month of multiple emails are o ignored . Extremely disappointed

Excellent service and I will definitely be using “Insured Nomads” in the future.

Very bad service. I tried all day to contact a number to get assistance, nonbody responded. I download the app and there is no telemedicine included. It is just an app with a buttom to call, but nobody respond. I am really dissapointed.

Great experience registering for this insurance. The representative was very helpful and answered all my queries swiftly! The process was also easy to follow and complete.

User friendly application and access to all the documents to review before purchasing

Quick and easy to use and relatively good value for money.

I used Insured Nomads for my trip to Portugal and honestly loved the experience. I got their trip protection coverage, which gave me peace of mind knowing I didn’t have to stress if my luggage got lost or if something unexpected came up because I already had a plan in place.

The best perk was the Instapass feature. My flight got delayed, and instead of sitting around frustrated, I got free lounge access. Having a comfortable spot to relax and eat yummy food completely changed my travel day.

It was nice knowing I was covered while also getting benefits that actually made my trip better. Definitely recommend.

Easy to follow, well done implementation. Pleasant surprise on the local eSIM and Priority Pass Benefits. The pricing was competitive too.

I made a baggage claim regarding luggage being missing during my travel and received no response

Your Healix app says my policy number does not exist, so i cannot register my account

Speedy reply and effortless solution of an issue I had.

Terrible experience

Easy to navigate and super intuitive process.

I literally bought my travel insurance in 5 minutes it was so easy and I'm pumped that I get an esim discount with it and airport lounge access since American airlines always has delays lol