Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... See more
Company replied
I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... See more
Company replied
Exceptional service!! I ordered a replacement paving stone in the morning & received a phone call at lunchtime saying that a colleague lived nearby & could drop it off on his way home from work that... See more
Company replied
Company details
- Building Materials Supplier
- Building Equipment Hire Service
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
- Tool Wholesaler
About Huws Gray
Written by the company
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contact info
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, United Kingdom
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
Excellent
2K reviews
Asks customers to review
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Great service
Great service. Delivered early doors, so could get the job done. Great price as well.
7 August 2026
Reply from Huws Gray
We're so happy to hear that our service was great and that your delivery arrived early, allowing you to get your job done.
We also appreciate you mentioning our great prices!
Reply from Huws Gray
We're so glad to hear that you found the ordering process easy and that our communication and delivery met your expectations.
Thank you for your wonderful feedback!
Excellent service and first class…
Excellent service and first class delivery, driver went above and beyond to deliver where I needed it.
13 August 2026
Unprompted review
Reply from Huws Gray
We are delighted to hear you received excellent service and a first-class delivery!
It's wonderful to know our driver went above and beyond for you.
Firts rateservice and speedy delivery.
Firts rateservice and speedy delivery.
Will be a returning customer.
1 August 2026
Reply from Huws Gray
We're so happy to hear you received first-rate service and speedy delivery.
We appreciate your kind words and look forward to your next visit!
Reply from Huws Gray
We're so happy to hear that you are pleased with the quality of our soil and our prompt delivery service.
We truly appreciate your positive feedback!
Very helpful and delivery when promised…
Very helpful and delivery when promised and very helpful driver putting the items where I needed it and quality of product very good.
11 August 2026
Reply from Huws Gray
We're so glad to hear that our service was helpful and that the delivery met your expectations.
We appreciate your kind words about our driver and the product quality.
Delivered the materials promptly and…
Delivered the materials promptly and efficiently putting them exactly wheree I needed them.
5 August 2026
Reply from Huws Gray
We're so pleased to hear that your materials were delivered promptly and placed exactly where you needed them.
Thank you for your kind words!
I visited the Woodford branch today to…
I visited the Woodford branch today to get some timber. I spoke to a guy in the yard and explained what amounts I required but he then tried to rip me off by giving me a ticket for double the amount of wood that I required. I certainly won't be going back again. Be warned, as these guys are trying to rip people off!
13 August 2026
Unprompted review
Reply from Huws Gray
We are truly sorry to hear about your recent experience at our Woodford branch.
We understand your frustration regarding the timber order and the discrepancy you encountered.
We are investigating this matter thoroughly to ensure such issues are prevented in the future. We appreciate you bringing this to our attention.
Please let us know if there is anything we can do to try and make this up to you as I can assure you this is not the way we operate.
Thanks
Excellent service!
Excellent service!
The top soil was delivered within 20 minutes of an online order.
6 August 2026
Reply from Huws Gray
We're so glad to hear about your excellent experience with our speedy delivery!
Thank you for your positive feedback.
Quick delivery and really helpful…
Quick delivery and really helpful driver.
Will be happy to use Huws Gray again.
30 July 2026
Reply from Huws Gray
We're so pleased to hear that your delivery was quick and that our driver was helpful!
We truly appreciate your positive feedback and look forward to assisting you again in the future.
My order
My order , placed 3rd August, has still not been delivered. Confirmation from Peterbrough that March site collected. Told by March delivery would be Tuesday 11th, now told today by March items are not in stock ... I wonder where my goods are ??!
My order has now been refunded by my local branch, promptly and without a fuss.
3 August 2026
Reply from Huws Gray
We sincerely apologize for the significant delay and confusion regarding your order.
We understand your frustration with the conflicting information and the uncertainty about your goods.
We are actively investigating this discrepancy to locate your items and provide a clear update.
Has your order now been refunded or are you still awaiting the product?
Please get in touch and let us know and we will do what we can to help.
Thanks
Delivery arrived a day earlier than…
Delivery arrived a day earlier than originally promised - which was a bonus.
5 August 2026
Reply from Huws Gray
We're so glad your delivery arrived sooner than expected!
We appreciate you sharing your positive experience with us.
Reply from Huws Gray
We're so glad our personal service was helpful.
We appreciate your kind words!
I needed a under cloak strip which you…
I needed a under cloak strip which you had in stock ready for my use
31 July 2026
Reply from Huws Gray
We're so glad we had the item you needed readily available for your use.
Thank you for your positive feedback!
Brick and Topsoil orders
The staff were very helpful on the phone and at the counter. Deliveries were on time and materials were placed as requested. Overall , an excellent service.
5 August 2026
Reply from Huws Gray
We're so happy to hear that our team provided helpful service and that your deliveries were on time and placed as requested.
Thank you for your kind words.
Sale and service as expected.
4 August 2026
Reply from Huws Gray
We're happy to hear that our sale and service met your expectations.
We appreciate your positive feedback!
Great to order on line
Great to order on line
Delivery guy was really good and friendly too
No problems at all
4 August 2026
Reply from Huws Gray
We're so happy to hear you had a great online ordering experience and appreciated our friendly delivery!
Thank you for your wonderful feedback.
Reply from Huws Gray
We're so glad to hear your online order arrived promptly!
We appreciate your positive feedback.
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