Hard To Find Whisky Reviews 1,056

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 588 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly, often internationally, and are exceptionally well-protected during transit. Many appreciate the careful packaging, with items like bottles and their cases being handled with great care. The product selection is frequently highlighted as outstanding, offering a wide variety of items, including hard-to-find options, at competitive prices. Reviewers also commend the excellent customer service, describing staff as helpful and prompt in fulfilling orders and addressing inquiries. However, some customers experienced issues with delivery, such as parcels being left unattended by the delivery company. Additionally, a few people reported problems with international shipments getting stuck in customs due to incorrect shipping processes, leading to financial losses in some cases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Clients share positive opinions on product, frequently praising the wide and unique selection of whiskies,... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and speed. Many... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello.Review based on several orders placed on the website. Very serious, very professional! Order shipped quickly and received promptly, even internationally. The items ordered are completely consis... See more

Rated 5 out of 5 stars

I have purchased several items from Hard To Find Whiskey over the years. Great customer service. Great selection of items to chose from. Usually receives the items with 3-5 day. Highly recommended.

Rated 5 out of 5 stars

I looked for a whisky that I was told about and that it was an inaugural release. I quickly found it and purchased it. The bottle was delivered quickly in a protective inflatable sleave. I like that... See more

Rated 5 out of 5 stars

Spot on service excellent delivery very fast and the packaging is second to none. I especially like how they package the box separate to the bottle . Will always buy from them in fact since writing... See more


Company details

  1. Liquor Store

Written by the company

The Hard To Find group is an independent family owned and run business. Based in Birmingham's historic Jewellery Quarter, we specialise in rare, collectable and new releases of Single Malt Scotch Whisky along with an ever-growing range of Bourbon, Gin, Vodka and Gifts. Our Whisky store in the Jewellery Quarter is regarded as one of the most prestigious Whisky stores in the UK. It is from here that we showcase one of the finest collections of rare and collectable whiskies from iconic distilleries around the world. Our online store is home to one of the most extensive collections of Whisky that you will ever encounter. We have new releases, old favourites, award-winning collectables, antique rarities, and unusual curiosities that are rarely encountered elsewhere. Whether you are searching for the ultimate gift, the next bottle for your collection, or a treat for yourself, we can help you to unearth the perfect bottle.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hard to find whiskey ,is true by name

Hard to find whiskey ,is true by name and have a fantastic choice and always updating , delivery is prompt and bottles always well packed and safe ,I'm always kept informed from moment of purchase to delivery,I highly recommend and hard to find whiskey is who I go to first ,their website is easy to follow ,I can't say enough how impressed I am ,
Paul Barry O Keeffe Ireland

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , Prices are very reasonable and variety is very good to choose from , I received my order 2 day's after ordering and was packaged very well .

23 January 2026
Unprompted review
Rated 4 out of 5 stars

Amazing selection of whiskies

Amazing selection of whiskies. It’s rare that I hear of a whisky that I’d like to try which can’t be found on their website. In addition, I receive recommendations that are genuinely useful and very well-priced. One negative is that the price of delivery to Ireland is the same as a quite decent bottle of whisky!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Interesting whiskies within my price…

Interesting whiskies within my price range.
I have the chance to try something I might well not come across anywhere else. (not many pubs have these!)
Of course should I win the lottery I'd never be off the internet.
Delivery is always spot on so I'm not thirsty for long

20 January 2026
Unprompted review
Rated 5 out of 5 stars

great service

Placed order and it arrived following day. Could not have asked for better service. Will certainly use Company again when having difficulty finding something locally.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought the Yamazaki for my lovely…

I bought the Yamazaki for my lovely neighbours who collect and enjoy whiskey. I wasn't able to source this in Australia so I got this from the UK and it was delivered on time and in perect condition. I'm looking forward to a special day when we can crack the bottle and share it together.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

The quickest delivery I’ve had from…

The quickest delivery I’ve had from overseas. When my email didn’t come through the first time, I got timely response from the HTFW Sales Team with all the information I needed. I was treated like a valued customer without even having a membership yet.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Superfast safe and very efficient delivery of the whisky bottles purchased. Items delivered as promised safely packaged and items as promised. Would definitely buy again.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Possibly the best company we have ever…

Possibly the best company we have ever dealt with the delivery time is absolutely exceptional almost all our purchases get delivered the next day and the packaging again is second to none Hard to Find Whiskey 🥃 definitely deserves five stars 🌟🌟🌟🌟🌟

17 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look