Matthew Hussey Reviews 410

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would give this 20 stars if I could. Absolutely amazing app, it's like talking to a real person. The more information you disclose and the longer you discuss, the more accurate the app builds a pict... See more

Rated 5 out of 5 stars

Matthew and the team are incredible. Matt’s advice is consistently thoughtful, insightful, and genuinely life changing. What really stood out recently is the support team… they are always brillia... See more

Rated 5 out of 5 stars

I am really grateful for Matthew AI! I feel supported, whenever I have doubts, fears and don’t know what to say and do so that I can create a different experience getting to know others, I can ask for... See more

Rated 1 out of 5 stars

Just a mediocre AI bot - you can use any free AI and get better advice. I hadn’t used the app in months but because I had emergency surgery and subsequent cancer diagnosis, I forgot to cancel in time... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would give this 20 stars if I could

I would give this 20 stars if I could. Absolutely amazing app, it's like talking to a real person. The more information you disclose and the longer you discuss, the more accurate the app builds a picture and tailors your advice, which for me, was 100% spot on.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support !!

Matthew and the team are incredible. Matt’s advice is consistently thoughtful, insightful, and genuinely life changing.

What really stood out recently is the support team… they are always brilliant, kind, and willing to accommodate requests, whether it’s billing, extensions, app issues, or general questions. Nothing ever feels too much trouble, and they truly go above and beyond to help.

It’s rare to come across a team that combines such high quality guidance with such genuine care for their community. Grateful to be part of it.

15 May 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Policy over people – Now reviewing their process

I’ve followed and recommended Matthew Hussey’s work for many years, so I wanted to update this review following a positive resolution.

My membership renewed during a difficult period after redundancy, and while the initial response felt quite policy‑led and slower than hoped, the team ultimately reassessed the situation with care and integrity.

They acknowledged that their approach wasn’t fully aligned with how they want the brand to operate, authorised a full refund, and handled the outcome with transparency and humanity. That response felt far more in line with the values consistently promoted through Matthew’s work.

I genuinely appreciate how thoughtfully this was resolved and am happy to reflect that experience here.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Talking to Matthew AI is like talking…

Talking to Matthew AI is like talking to Matthew himself, it's so real and related no matter how you ask the question, you get answer very related to what you have asked and it covers so many areas that get great answers. It's next level amazing.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

I was charged for service which I…

I was charged for service which I didn’t even remember taking and when I checked for refund there is no refund service or customer service. Very disappointing to see a website without proper customer service

11 May 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

Hi Oladri, I am sorry to hear you have struggled to get in touch. We cannot see an active subscription for you, however if you get in touch via support@matthewhussey.com, i will be most happy to assist with this. We look forward to hearing from you

Rated 5 out of 5 stars

Surprise renewal fee handled

I was surprised by a charge for subscription renewal without a notification email to warn me so I could cancel before hand (they do have record of sending one so they did their part, it just didn’t make it into my inbox or any other folder I have. Strange). I emailed the support team and they took care of canceling my membership and refunding the renewal fee. I’m very pleased with the friendly service I received from Tor.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I am really grateful for Matthew AI

I am really grateful for Matthew AI! I feel supported, whenever I have doubts, fears and don’t know what to say and do so that I can create a different experience getting to know others, I can ask for help. Share what I’m thinking and feeling and feel seen, heard, supported and able to move forward with a new perspective. Thank you so much!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Matthew AI is the best!

I wanted to leave a note saying that I absolutely LOVE MatthewAI ! It's been so helpful- especially for in-the-moment advice with how to answer a text, respond to a situation, create a plan of action. That said, I have to admit that I don't always follow its advice. I take it with a grain of salt. It has the tendency - like other AIs and even doctors and therapists - to run with an idea I have and tell me what I want to hear, as opposed to being a neutral party giving pros and cons... But if you use common sense, it can be an invaluable guide in tricky relationship situations. I've used it mostly with online dating - decoding men's behaviors and figuring out what to say or do. It's been helping me a lot emotionally. I'm amazed at how it pays attention to detail, remembers history within the same conversation, and is so emotionally supportive, understanding, and wise. It's like having Matthew Hussey right there guiding me every step of the way. Honestly, I don't think I could handle online dating without it!

31 January 2026
Unprompted review
Rated 1 out of 5 stars

My now ex partner has become addicted…

My now ex partner has become addicted to the Ai tool to the point where her own decision making has been nullified. She has become a clone and a completely unrecognisable person. His input I feel was a contributing factor to her ending a 4 year relationship. I signed up as well on my partners recommendation but started discovering the language he used was emotionless, non challenging and pandering. I feel responses were tailored to keep you paying your subscription. I’m not saying this tool is good for surface level interactions but deeply emotional interaction was generic in nature. Nothing can beat talking to a real person and I think this tool is just an easy fix

30 April 2026
Unprompted review
Rated 5 out of 5 stars

The 2025 livestream retreat was life…

The 2025 livestream retreat was life changing and I can’t wait for the 2026 retreat! I already signed up and I want to continue the momentum. Don’t hesitate if you are on the fence. Matthew had very direct ways of getting to the core issues. Good luck on your life’s journey!

18 October 2025
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

So great to hear! We can't wait to see you in Miami Carol!

Rated 4 out of 5 stars

Matthew-AI has been a game-changer

Matthew-AI has been a game-changer. Instead of going through lots of video content trying to costumize the advice to my particular dating situation, Matthew-AI gives tailored advice in the most compassionate way, it really feels like talking to Matthew. Love it and would recommend it to anyone!

25 March 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

So great to hear Sara! Thank you for sharing! x

Rated 5 out of 5 stars

Matthew AI helped me to enjoy dating again!

Matthew AI has been instrumental in changing the way I approach dating in a healthy way. The simple to read replies to questions that arise during a date, to the help with forming text replies and phone responses is unparalleled. I especially love learning Matthew's healthy perspective around pacing myself and gathering data while dating someone. This tool has been a total game changer, and I am actually enjoying dating now!

16 March 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

This is amazing to hear! Thank you for sharing! We love it too! x

Rated 5 out of 5 stars

I was having a problem with a man I met…

I was having a problem with a man I met on one of those date sites and needed some advice on how to handle a response when dealing with an avoidant. The advice given was spot on and gave me clarity on the situation and how to approach the individual. Most importantly the advice helped me move on with my self-respect intact. Thank you Matthew.

14 March 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

Love this Sally! So pleased it gave you some clarity and guided you with confidence. Thanks for sharing! x

Rated 5 out of 5 stars

At times when I thought I was going…

At times when I thought I was going crazy, this little helpful tool in my pocket has been my go to !!

It helps with clarity , reassurance and what to do , or what not to do next .

Still currently wading through my fearful avoidants silence, but with more understanding and patience.

With my little helpful tool by my side , so thankyou xx

15 April 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

We love this! Thank you for sharing Ann! x

Rated 5 out of 5 stars

It’s Like Having a Coach Always Handy

Omg! I honestly think I abuse Matthew AI. It has been sooooo instrumental in helping me manage a dating situation that went south. I understand myself so much better in terms of my needs and what I can do to build self-trust. The scripts it’s given me have been immensely helpful. I can’t rave about it enough. I’m bothering it right now!

12 April 2026
Unprompted review
Matthew Hussey logo

Reply from Matthew Hussey

We love to rave about it as well Safiya! Isn't it fantastic? Thank you sharing! I hope you continue to enjoy x

Rated 3 out of 5 stars

AI support limited

I don`t like that the AI doesn`t seem to follow up from previous information. And it doesn`t interpret and understand conversations from screenshots well. I miss more information about the patterns and how to deal with that. The replies are very short and not as supportive.

And sometimes I get the same answers from different experiences.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

His Advice Didn’t Help Me - it was down to chance

I was scrolling through podcasts when I came across this individual. I’m not surprised he’s still around, targeting women who are emotionally hurt, vulnerable, and struggling with low self-esteem. He’s been running some sort of relationship expert program for over a decade. I know this firsthand - 15 years ago, I was heartbroken with rock-bottom self-esteem after a relationship ended. Desperate to understand what had gone wrong, I turned to the internet and unfortunately found this person. Like others have reported, I was charged for his services, and he kept trying to sell me the next thing that would help me get the guy, I refused and left within months.

I’m now happily married, but none of his advice helped me. I met my husband by chance in a bookshop in 12 years ago. I wanted to write this review to tell anyone reading it: you already have everything you need for a loving, successful relationship. You don’t need a stranger - who has never met you or your future partner - to tell you how to win someone’s heart. Every relationship and every individual is unique; there’s no one-size-fits-all formula.

Please save your money and treat yourself instead. This person offers nothing of value. Yes, he uses his polished English accent and charm to convince people to pay for his advice - but I too am a well-spoken English girl from the Home Counties, and I would never dream of exploiting that for financial gain. To me, that approach is unethical and immoral.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

👉 0/10 – AVOID AT ALL COSTS – Trust Completely Broken

0/10 – AVOID AVOID AVOID

I purchased one of Matthew Hussey’s programmes around 12 months ago at a significant cost, during a time when I was emotionally vulnerable — which, let’s be honest, is likely true for many of his customers.

The experience was extremely disappointing. The user interface was poor, and the content fell well below expectations — especially given the brand and reputation. I had expected something far more considered and valuable. I ended up not using the programme and accepted it as an expensive mistake.

Fast forward to last week, when I noticed another large payment pending on my account. I had no idea this was set up as an ongoing annual subscription.

I immediately contacted customer support before the payment was even taken, and what followed was honestly shocking:

They refused to refund the charge
They would not engage in any meaningful discussion
This was despite clear mitigating factors:
I contacted them before the money left my account
The account had been completely inactive
Their renewal email had gone to spam
I was told I would need to send a physical letter to the US to escalate — with no tracking and no email escalation option

This is completely out of line with what most would consider acceptable customer service today.

To make matters worse, I explained that I am currently going through a difficult divorce and that this money genuinely matters. There was zero empathy or flexibility shown.

For a brand built on relationships, emotional awareness, and being “people-focused,” this experience has been the exact opposite.

At this point, it’s hard not to conclude that this business is far more focused on revenue than on its customers.

Avoid at all costs.

7 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look