Hireup Reviews

its reliable and flexible and I will be doing more when my contra t runs out at Jamberoo action park

Date of experience: 24 January 2024

I have found hire up communication with me to be supportive helpful and professional.
The frustrating things about Hire up and the platform are, there does not seem to be as many support opportunities as hoped in my chosen area.
When responding to clients posts for support and writing short covering letters to go with response, you don’t get. Any type of responses of communication and left in the dark. Even if a client has another party managing their need requests.
Finally so much of the posts for support are for gardening or house cleaning for an hour or a vacate clean with short time frames.
I feel this support needs to firstly have more information to it and pictures so the hire upper can ascertain roughly how long it will take.
And I also feel this sort of assistance is better suited to. Platform like Airtasker and would be cheaper.

Date of experience: 15 January 2024

Hireup Team appears to be professional and attentive. The staff i have had the pleasure of speaking to have been wonderful.

The lack of work advertised on their platform for support workers to apply for is where this is lacking.

There is no way a support worker could solely rely on this platform for a steady income.

Date of experience: 03 January 2024

Applying for Hireup was an easy process. I really appreciate the flexibility and casual nature of the job which allows me to choose shifts that work for me.

Date of experience: 01 January 2024

The best thing I think is that you can set up a meet & greet first to get your perfect match! And I did! Everything is so easy to do in the app!

Date of experience: 23 January 2024

People are working as team, great job

Date of experience: 31 January 2024

Time flexible. On going training. Good support team. Nice client

Date of experience: 17 January 2024

Our Provider Relationship Manager is awesome, there at a phone call and able to help with the whole process even at short notice. Best thing we did was register with Hireup for when we get stuck providing a service. Workers who have supported us have been professional and reliable.

Date of experience: 29 November 2023

I like the reminder note a day before my shift
But I would still like a ID lanyard I know we have a ID on our profile but when working in my clients apparent s I don’t carry my phone you know when putting out rubbish or collecting mail or parking. I get stopped by other residents who are you how did you get in so I would love an ID Lanyard please

Date of experience: 30 October 2023

I enjoy meeting new people and look forward to providing all kinds of support.
It is an easy process to view and select jobs that are right for me and I times I am available.

Date of experience: 16 December 2023

Fantastic platform for both those seeking assistance and support, and those who want to be independent or prefer to choose their own working hours!
Makes the work/life balance very achievable and rewarding!
Absolutely on point with how extensive the sign up process is, and the checks getting verified before potential Support Workers can start working!

Date of experience: 26 November 2023

I thoroughly enjoy working with my client. I'm learning so much and really enjoy the support provided (if needs be) by Hireup. I would really like to work with other participants and I hope to assist others in the near future. The online training not only informative but essential. I have never done this before, and I'm finding it incredibly rewarding. I feel that Hireup is always there should I need them.
My client is fantastic and has helped me tremendously.

Date of experience: 27 September 2023

I'm thrilled with this company's services! They've been incredibly useful to me because I can easily get help and contact their customer service whenever I have concerns. Their approachability is a huge plus. I recently had an issue, and their customer service team resolved it promptly and efficiently. I'm giving them 5 stars without hesitation. Thanks for your outstanding support, and I look forward to continued business with you!

Date of experience: 31 October 2023

I have found one great support worker and will be looking for another next year

I love the platform it makes it easy to book and change support for when I need it.

Date of experience: 19 December 2023

My experience I love working In the house
With disability person I learn to do much which difference technic also one to one
Not like in age care by group

Date of experience: 23 November 2023

It is very clear to see what appointments are coming up and the process if very easy.

Date of experience: 07 January 2024

I am an employee and can highly recommend Hireup to anyone wanting to work with people living with disabilities. Hireup value their employees and give recognition at employment milestones. They are supportive and very helpful with any queries you may have. I have worked at other agencies but these guys are truly the best. I've been with Hireup for 3 years

Date of experience: 09 August 2023

Absolutely love working with hire up

Date of experience: 20 January 2024

Rang Hire Up twice for help with a situation with the hire up app. I get told it’s not our problem or don’t want to raise your concern to the appropriate team basically passing the buck. The customer service on the phone is appalling I’m asking for help and according to the hire up staff member who you’re speaking with the help is non exist and seem they don’t care either.

Date of experience: 27 October 2023

flexible supports that focus on what you need, rather than what others think you need, excellent online platform, saves me the paperwork etc having to employ my own staff. Like the transparency on wages and back up support to support workers if required. Have been with hire up for nearly 4 years and its really made a difference in being able to truly choose my own supports. Support workers who are allied health students seem to work really well for me

Date of experience: 23 November 2022