HegartyReviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with Lydia Mann's …

I was very pleased with Lydia Mann's work on a commercial lease for me. She is thorough, effective and engaging and inspires confidence that she is successfully addressing all matters.

18 June 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you were fully satisfied with Lydia’s work on your commercial lease, and that you found her to be thorough and effective.

Rated 5 out of 5 stars

We feel they went above and beyond…

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concise. We have absolutely no trouble in recommending Hegarty.

26 June 2026
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Reply from Hegarty

Thank you for your kind words and 5 star review. We are pleased to hear that you felt our team, especially Andrew, went above and beyond to meet your needs. Providing timely, clear, and concise service is always our goal, so it’s great to know that we succeeded in delivering that experience for you. We thank you for your recommendation and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars
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Reply from Hegarty

Thank you for sharing your experience with us. We are pleased to hear that you found our Will planning services to be efficient and uncomplicated. Our team strives to make the process as seamless as possible for our clients, and your feedback confirms that we are meeting our goals.

Rated 4 out of 5 stars

Very professional service

Very professional service. We felt what we were doing was important.
Really happy with the service we received in a timely manner.

18 June 2026
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our team professional and that you felt you were provided with a timely and attentive service.

Rated 5 out of 5 stars

Mirror wills

Jack went thoroughly in his explanation whilst preparing our will and explain ned each point in details

29 June 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Jack's thorough explanations and detailed approach made the process of preparing your Will clear and comprehensive.

Rated 5 out of 5 stars

Legal advise

Despite contacting the company regarding a low value dispute matter, Abdul Basit was very informative and helpful, providing me with the quick and detailed advice which I needed to aid my issue. Im very greatful for the assistance and would highly recommend based on this alone ✨️

24 June 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave such us this review. We are pleased to hear that Abdul was able to assist you with your dispute matter and provide the detailed advice you needed. We appreciate your recommendation, and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Always extremely helpful and…

Always extremely helpful and professional

22 June 2026
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Reply from Hegarty

Thank you for sharing your experience with us. We are pleased to hear that you found our team to be extremely helpful and professional throughout your legal journey.

Rated 5 out of 5 stars

Great service very helpful and…

Great service very helpful and informative thank you

15 June 2026
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that you were fully satisfied with the service provided to you, and we thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Highly professional and dedicated

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was too small or too big and he brought a calmness to what could have been a volatile negotiation. Thank you for helping me through with your dedication and professional approach.

17 June 2026
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you felt well-informed and supported during the process. Thank you again for your kind words and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

I instructed Hegarty LLP to assist me…

I instructed Hegarty LLP to assist me with a long-running dispute involving a solar installation company that had become increasingly stressful and difficult to deal with.

My solicitor, Isabella Green, handled the matter professionally throughout. She took the time to understand a complicated history, provided clear advice, and ensured that all correspondence was dealt with promptly and thoroughly. What I particularly appreciated was her balanced approach. She was always realistic about the strengths and weaknesses of the situation while remaining supportive and responsive.

The matter involved numerous letters, a Letter Before Action, debt collection activity and ongoing disputes regarding responsibility for the solar equipment. Isabella dealt with everything calmly and professionally, which significantly reduced the stress of dealing with the matter myself.

Communication was excellent throughout, and I was always kept informed of any developments. I felt that my concerns were listened to and properly represented.

I would have no hesitation in recommending Isabella Green and Hegarty LLP to anyone requiring legal assistance in a consumer or contractual dispute.

Many thanks for all your help

10 June 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with Hegarty. We understand how stressful disputes can be, especially when they become long-running and complex. Our team strives to alleviate that stress by providing clear and balanced advice, and we are glad to hear that you felt supported and informed throughout the process. We are grateful for your recommendation and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Excellent response, advice and service

The response to my initial enquiry was exceptional, within 24 hours the appointed solicitor, Mr Abdul Basit, conducted a telephone consultation to fully understand my issue and laid out the next legal and action steps clearly for my understanding.
I was made aware of estimated costs from the beginning so there were no hidden surprises and for the service I ultimately received gave value for money.
Throughout the representation Mr Basit was always proactive, very swift to respond and engineered the outcomes I had hoped for.
My issue was not major but was taken seriously and dealt with in a diligent and professional manner.

I highly recommend Mr Abdul Basit of Hegarty's Peterborough offices.

17 June 2026
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Reply from Hegarty

Thank you for taking the time to share this 5 star review. We are pleased to hear about your positive experience with us and, in particular, with Abdul. We strive to provide exceptional service and clear communication from the outset, so it's gratifying to know that we were able to meet your expectations by delivering timely and comprehensive advice. We are glad that Abdul was able to support you effectively and that the outcomes aligned with your hopes. Your recommendation means a lot to us, and we thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Super service from Lisa & her team

Lisa Thornton was the partner tasked with the sale of our commercial property and she was readily available, and on the occasions that she wasn’t her exceptional team answered any queries we had in a timely manner. These days, getting a sale through in only 5 weeks is almost unheard of - doing it on a commercial property transaction even rarer.
We’d have no hesitation in recommending Lisa and her team to anyone considering using Hegartys.

8 June 2026
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Reply from Hegarty

We are delighted to hear that you were pleased with the service provided by Lisa and her team. Delivering a commercial property transaction within such a short timeframe requires commitment, responsiveness and effective communication from all parties involved, so it is particularly rewarding to receive your feedback.

We will be sure to pass on your kind comments to Lisa and the team, who will be pleased to know that their efforts were appreciated. Thank you for your recommendation and for choosing Hegarty to assist with your commercial property sale.

Rated 5 out of 5 stars

Excellent Service

I dealt with Yvonne Dudhill to handle my re-mortgage. Yvonne was extremely efficient, kept me up to date on the progress and offered me guidance when required. The whole process was seamless. Both Yvonne and Emily (case handler) are an asset to the Company and I would highly recommend them. Thank you for all your hard work.

5 June 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave us a review. We will pass your kind comments on to the team. It is great to hear you felt the process was seamless and you were kept up to date throughout. Thank you for choosing Hegarty.

Rated 1 out of 5 stars

Incompetent

"I am deeply disappointed with the service provided by Hegarty LLP. Throughout the entire process of handling our house sale and inheritance, the communication was consistently terrible.The final straw came with the transfer of our funds. We were told the money was sent via BACS on Friday, but by Wednesday, nothing had arrived. When we pushed for answers, staff claimed they 'didn't know' when it was sent. After refusing to back down, they finally admitted the payment had never even been authorised in their system. They had to rush through a same-day CHAPS transfer to fix their blunder.To leave clients completely in the dark regarding a massive life transaction is highly unprofessional and incredibly stressful. I would not recommend this firm to anyone who values basic competence."

10 June 2026
Unprompted review
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Reply from Hegarty

Thank you for your feedback. We are sorry to learn that you were dissatisfied with your experience.

As we are mindful of our duties of confidentiality, we are unable to comment in detail on matters relating to individual transactions. However, we would like to clarify that throughout the matter we dealt directly with our client and were not made aware of any concerns regarding communication during the transaction.

With regard to the transfer of funds, an internal administrative error meant that a payment which had been set up was not released as intended. As soon as this was identified, the matter was rectified immediately and the funds were sent by same-day transfer.

We do however appreciate that any delay in the receipt of funds can be frustrating and we apologise for the inconvenience caused. We continually review our processes to ensure the high standards of service our clients expect.

If our client has any outstanding concerns, we would encourage them to contact us directly so that we can discuss them further.

Rated 5 out of 5 stars

Just honesty

Just honesty. All things take time. Was told when things moveing. You are good five stars.

8 June 2026
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Reply from Hegarty

We are glad to hear you felt you were kept informed and that you rate our service 5 stars. Thank you for choosing Hegarty.

Rated 5 out of 5 stars

Will

Excellent service provided by the team.

26 May 2026
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Reply from Hegarty

Thank you for leaving us this 5 star review. We are pleased to hear that you found our service to be excellent, and that we were able to assist you with your Will.

Rated 5 out of 5 stars

Excellent

Excellent first class professional service all round

26 May 2026
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Reply from Hegarty

Thank you for taking the time to share this 5 star review. We are pleased to hear that you were fully satisfied with the service provided to you by our team. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Would recommend

Received a good professional service where all matters were dealt with in a timely and efficient manner

2 June 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our team both professional and efficient, and that our efforts to provide a prompt service made a difference. We greatly appreciate your recommendation and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Emily at Hegarty was wonderful with my…

Emily at Hegarty was wonderful with my house sale - and definitely took the stress out of the process, especially as someone who moved overseas mid sale.
Couldnt recommend enough!

Thankyou

18 May 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Emily was able to make your house sale smooth and stress-free, especially considering the complexities of moving overseas. Your recommendation is greatly appreciated, and we thank you for choosing Hegarty as your legal team. We wish you all the best in your new home!

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