Gumtree Reviews 7,495

They allow you to pay for an advert for an accidental litter of kittens then remove your advert & give no refund saying they don’t allow breeder posts yet there is hundreds of breeders advertising on gumtree !!
No way to contact them as live chat isn’t available

Gumtree - the only place where I use a full fake name on my account due to past circumstances/buyers.
Over the past week I have received a barrage of spam emails and phishing emails calling me by this fake name and sent straight to my main email address. The ONLY way I am getting called by this fake name in these emails is if Gumtree has sold my details/information to third party companies. I will now be trying to remove all of my data from their database but sadly it looks like the damage is already done.

I have paid to place a featured ad about my Rib Boat last night, and today It is nowhere to be found. The customer service person was showing me what I could see from My Gumtree,but when friends and family searched independently on other devices no one could see my ad too. Gumtree kept telling me to clear your cache,and try using a different browser to Google. I think this is a plan to up sell me and many thousands of others. They are totally out of order.Dont use them.They are totally crap and charlatans and I am wanting my money back now !

I used to love Gumtree and posted, and sold, hundreds of items. In recent years it's an absolute waste of time and I use eBay instead .

Whoever is in charge is completely missing the point of why people used it. I have no interest in reviewing seller or buyers. Whoever thought that was a good idea?

Nor do I want endless messages from Gumtree trying to promote itself. I only want to hear from sellers or buyers.

So sadly after many years of loyalty to and good service from Gumtree I've given up and I'll use eBay from now on.

Listed my car on Gumtree and got barely 200 views in a whole week — not a single enquiry. Put the same ad on Facebook Marketplace and got over 1,200 views and more than 10 messages in the same time, all for free! Gumtree just doesn’t get the traffic anymore. Don’t waste your time.

do not feel this site is safe,staff never get back to you just do not feel it is safe

I posted an advert on gumtree they removed me in minutes took my £40 and emailed me restricted account no reason whatsoever was given on why the account was restricted. Happy to take the money. Restricted account no reason given every poor customer service. What a rubbish and disgusting robbing site all they are is after your money

I posted an ad to sell by bike on here, and paid £2.99 extra to "spotlight" the ad for 7-days, in the hopes it will gain better visibility on the website. It doesn't work.

I tried searching "Gazelle bike" on other devices and browsers and the ad only appears either on page two of the search results or at the bottom of page one. And the ad disappears altogether when filtered by 'most recent first'!

I contacted the customer service team twice via their chat function, and each time the agent ended the chat abruptly and didn't help at all. And even though there is "Save Chat" button at the end, there is actually no way to save the transcription of the chat. Something is clearly broken at Gumtree HQ.

A waste of money. If you're going to use Gumtree, don't bother paying extra. It does nothing.

⚠️gumtree sharing your dater to other parties and i will take them to legal charges to answer the questions why with out my concerns my permission they using my dater to Google or Facebook this is fraud.. this page its fraug like vinted and others people be careful and take them to the legal complaint team they leek our information to other parties.!! 😡

Absolutely disgraceful! Took my money and removed my ad straightaway, with no specific reason , my ad has not broken none of the policies !! And no way of contacting !

platform is working, but is so full of nasty bugs (especially about notifications and account settings) that they seem unable to fix, for years now!
Incredible

MY Daughter bought a car , she's only young and spent her savings on it . The engine light came on on the way home so she took it to a garage for service. They are an MOT station , who said it was a write off and had been in an accident. The Seller has blocked us and was fake. Gumtree won't give us details of the sellar and assist., Just said it was a police matter. You are the platform that sells dangerous cars with no recourse.

Beware of gumtree they are a scam
I added a post for a thai massage and they removed ad with in minutes, no problem with that, but they take my money of £39.99 out of my bank account next day and are refusing to refund my money bank. So be careful definitely a scam

I no longer have access to the email that I used to open my account 14 years ago and Gumtree won't allow I use the new one.
So, make sure you never have your email compromised or you will no longer be able to use Gumtree profile again.

What’s going on with Gumtree? Every time my messages seller I don’t get a reply.

I’ve been a Gumtree account holder for over 11 years with a completely positive track record, but my recent experience has left me extremely disappointed.
A buyer enquired about an item I was selling and made me a low offer, which I politely declined. No sale ever took place. Despite this, Gumtree automatically sent them an invitation to leave feedback — and they chose to leave me a negative review simply because I wouldn’t agree to their price.
I raised this with Gumtree customer support, but the representative was completely unhelpful. They told me nothing could be done, even though the feedback was clearly not based on an actual transaction. This policy is unfair, damaging to genuine sellers, and completely undermines the value of the feedback system.
After over a decade of positive selling on Gumtree, it’s disappointing to see how little support honest sellers receive. Unless Gumtree addresses this flaw, I can’t recommend the platform to other sellers.

Used Gumtree for years but recently posted an ad that wasn’t approved, I tried to email them on multiple occasions to ask for a refund on the ad fee as it was never posted but never heard back, their “live” chat also seems to be unavailable 24/7.

I don’t think it should be legal for a huge platform to have no customer service and yet seeing it all too often lately.

Will delete the app and stick to eBay from now on.

Useless

How many times does one have to fail reset their passwords?

Password saved already here on my PC yet fails on sign in and after trying to reset it also fails to acknowledge reset.

This is the third time this has occurred therefore the fault is clearly not me nor microsoft but theirs Forest Gumtree

It is full of scammers wanting you to post the item and they transfer to Paupal.

I have been using gumtree for years to advertise job roles. Today I have been having issues and the customer service is atrocious. The worker was unable to help, she kept referring to sending instructions via email on how to fix the problem. When she finally agreed the matter needed escalating I asked what would happen and she said she would send instructions through via the email. No longer can operate advertising jobs, trying to run a buisness with a company that are so vague and uninterested