I bought my Green Mountain Grill, Davy Crockett grill back in 2020. I have had problems with it from day one. I am now replacing the controller board for the fourth time. They claim that the grill can... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought my Green Mountain Grill, Davy Crockett grill back in 2020. I have had problems with it from day one. I am now replacing the controller board for the fourth time. They claim that the grill can... See more
Company replied
Grill works pretty good, but the features and the parts do not. The wifi doesnt stay connected, been that way since i bought it. The buttons on the control panel stick, sometimes I cant turn it on/off... See more
I have used just about every pellet grill on the market. What I like about GMG is they consistently push the envelope on innovation. Many of the industry standard features were pioneered by GMG. I als... See more
Green Mountain Grill is a Superior Company regarding Customer Service. They are responsive, attentive, and timely to your needs. They have product Experts taking calls who know the Smokers and how... See more
Green mountain grills, top-of-the-line wood pellet bbq grills and barbecue grill accessories. Premium barbecue smoker pellet grills make grilling easy
California Avenue 316, 89509, Reno, United States
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grill legs had bad welds and rusted. Company replaced 1.
Left the grill out in the rain and water got into the pellet hopper. I contacted the company and was told the grills are not waterproof. I'm shocked that they would build a grill that cant withstain the elements. I'm not sure I know of anyone that brings their grill indoors.

Reply from Green Mountain Grills
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.