GPUCONNECT Limited Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like fans and cables meet or exceed expectations and are well-packaged. The delivery service is frequently highlighted as fast and efficient, with many people appreciating the quick dispatch and tracking availability, even for international orders. Reviewers are particularly impressed with the overall service, describing it as fantastic, professional, and helpful, with excellent communication. Many consumers found the products to be exactly what they needed, saving them from buying new graphics cards and ensuring their components worked perfectly. However, some customers also noted issues with their orders, such as receiving a different version of a product than what was ordered or a cable not working as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that items arrived as described,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Customers had positive experiences with quality, consistently reporting that products were exactly as... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, fast, and... See more

Order

People report ambiguous experiences with order, with some finding the transaction easy from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product needed was easy to find, at great price. The transaction was easy from start to finish, Delivery was very quick as stated, I was kept up to speed on all shipping progress. Great smooth tran... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic service! Had an ARGB sync lead made for my Palit GPU — something you just can’t buy anywhere. GPUCONNECT made one up for me perfectly, and I couldn’t be happier with... See more

Company replied

Rated 5 out of 5 stars

I needed new fans for an aging geforce RTX 2060 trying to run substance designer, Unreal Engine, and marmoset at the same time in some occasions. Buying a new card wasnt an option. I'... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional and they took the time to make sure I had the right cord. My previous experience with another company left me unsure and worried I would make he same mistake. GPUC... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronic Spare Parts and Components Store

About GPUCONNECT Limited

Written by the company

GPUCONNECT is a UK based Limited company based in Berkshire and founded in 2021 as a supplier of replacement graphics card fans, bespoke, handmade cables and adapters serving the enthusiast DIY PC markets. This was as a result of identifying a need that was not met in the market at that time. The business was started on ebay, soon followed with the creation of our dedicated website and over the last couple of years has seen a growth in the range of products available, largely due to the feedback and requests of our loyal customer base.

We specialise in hard to find products, graphics card modification cables, adapters and GPU / PC cooling solutions. We welcome customer feedback and requests, and are on hand to answer any questions you may have.

We are supportive of the right to repair, with a significant proportion of our products are aimed to provide easy DIY repair solutions for PC hardware and peripherals. We ship our packages efficiently in 100% recyclable outer packaging and would ask our customers to recycle these when are where possible.

Visit us here

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing company

Amazing company, fast, accurate a true pleasure to buy from. 12 thumbs up!! Highly recommend!’

20 February 2024
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

They had an excellent quality part I…

They had an excellent quality part I was having trouble finding and shipped it fast.

16 February 2024
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

Quality components

Great advice and fast delivery of quality components at very reasonable prices. -Thanks gpuconnect!!

7 February 2024
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

Great prices, quality products

Great prices, fans arrived quickly and fitted perfectly giving my GPU a fresh lease of life.

10 February 2024
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

Amazing job

Amazing job, superior quality. Already modded 2 GPUs with those adapters, working like charm. Support team by far best on planet, had some trouble. Sorted it very fast, the contact person was really nice and helpfull dude. For sure best that I met in my 20 years of gaming. I would give 10/05 stars.

8 February 2024
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

Excellent product and delivery speed

Excellent product and delivery speed

Ordered a set of fans for the Asus TUF gaming 3080 which had started to sound absolutely horrible. Not wanting to have to ditch the card given prices for GPUs I searched for replacement fans and found GPU Connect.

This GPU is in my son's computer, and any time away from Fortnite would be unbearable (for me listening to him complain), so I picked special delivery for next day.

Item arrived as expected, all fans switched and now working fully. Only slight difference was the cable length of replacement fan is longer and I couldn't see a suitable way to correctly route it out of site, but it works fine

14 February 2024
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for your honest feedback and taking the time out to write a review

Rated 5 out of 5 stars

Not disappointed with my fans

This was the first time I’d used GPU connect and I wasn’t disappointed. After previously trying to find replacement fans for a Zotac GTX 1080ti I kept getting sent knock off fans that didn’t respect the pwm speed and so ran at 100% all of the time. GPUConnect’s fans in contrast worked perfectly first time. I will be shopping here again.

20 January 2024
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

Great purchase experience

They were bought for a workmate and he wanted the exact same ones. Got here well within the time specified . Excellent.

8 January 2024
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Reply from GPUCONNECT Limited

Thanks for leaving a review of your experience its greatly appreciated you taking the time. Many thanks!

Rated 5 out of 5 stars

I recently bought some items from GPU…

I recently bought some items from GPU Connect. The communication from them and the speed of delivery was excellent. I had a small technical issue with an item, that they helped me to resolve extremely quickly.
I will definitely be returning to buy more items in the future!

15 December 2023
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks for leaving us a review, wishing you an amazing 2024!

Rated 5 out of 5 stars

Great service

Great communication, fast delivery and quality parts

27 December 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks for taking the time to leave us a review. Best wishes for 2024!

Rated 3 out of 5 stars

Decent service

Decent service, wrong product.

I ordered a middle fan for an EVGA 3080. I received a long fan, which has a longer cable than needed, but works for the application.

Overall satisfied with this order, but concerned about incorrect shipments in future.

3 December 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Sorry to hear if you received the wrong item. Sometimes mistakes may happen but we always fix them. Please feel free to contact us questions@gpuconnect.com and we can get it swapped right away.

Its also worth noting that replacements often do come with slightly longer length leads as unlike the originals they are designed to fit multiple compatible cards. Any extra length can usually just be routed within the shroud.

Rated 5 out of 5 stars

Still not received.

16 December 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Sorry to hear you have not received this item you purchased Saturday 16th in the evening meaning this was dispatched first thing on the 18th December 2023. From the tracking you will see this was handed to 'Poczta Polska' your local postal service 2 days later and it is with them for delivery to you.

Please note you placed the order just before Christmas, and it has been 6 working days since you ordered and our website states 10-12 days for international shipping to Poland.

Thanks for your continued patience, if it has not arrived within the delivery timeframe please let us know on questions@gpuconnect.com and we can look into it for you!

EDIT: Great to see this arrived on the 2nd January, so 8 working days to Poland so I hope this met your expectations. Many thanks and wishing you a great 2024!

Rated 5 out of 5 stars

Great Experience

It was the only shop in the world I could find the adapter cable that i needed for my Aorus RTX3090Ti waterforce pvm fan cable. It arrived to the US from UK without any customs issues. I even got immediate assistance from John on the installation details,

15 December 2023
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks so much for your review and your custom. Wishing you a happy Christmas!

Rated 1 out of 5 stars

Fan broken in box

8 December 2023
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Reply from GPUCONNECT Limited

Sorry to hear your item arrive damaged. We ship all our items bubble wrapped and in carboard boxes however on occasions they are miss handled by the courier which is outside of our control.

Could you please get in touch with us questions@gpuconnect.com so we can arrange a replacement and make this right as this is the first you have told us that there was any issue with your shipment!

Rated 5 out of 5 stars

All good

All good! Adapter is Perfect!

21 November 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Great to hear thanks for the review!

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