Banner for GovAuctions

GovAuctions Reviews 106

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Better than Vegas! I just love bidding and winning. It’s especially exciting when you win and you only pay a few cents or a few dollars. Fun when competing against others. Everything l’ve won is w... See more

Company replied

Rated 5 out of 5 stars

Fun auction experience. Not sure about buying bids yet. Nice products though. Free shipping is a great idea

Rated 3 out of 5 stars

I just get a good laugh every time an ad for this site pops up using AI spokesmen and a good portion of the time, the AI mispronounces either Gov, or Auctions. Amazed that AI could even find that many... See more

Company replied

Rated 5 out of 5 stars

I have won a few things on this auction deal site. Received them promptly in a beautiful condition. One thing that I won that I absolutely love is the Tibetan trumpets which was a rare item!

Company replied

Company details

  1. Online Auction Service

Written by the company

Not the Government or affiliated. We turn brand-new gov and retailer surplus into single-unit auctions at up to 99% off. Free shipping, easy returns, and 24/7 help. Need friendly 24/7 support? Email support@govauctions.com or call +1 888-600-2872

GovAuctions offers friendly refunds

Written by the company

No questions asked, just email support@govauctions.com or call +1 888-600-2872

Happiness Guaranteed

GovAuctions offers no-question refunds

Just email support@govauctions.com or call +1 888-600-2872 for a no questions asked refund on your first purchase, or any other order within 90 days of delivery!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammmmmmm

They charge you for the points. The points you then use to bid on items. If you lose the auction, you lose the bids. (Money taken from you) If you win the auction, you then also have to pay to cash out for your winning item too. (More money taken from you)
I spent 58$ total, as a new buyer, believing that they would uphold their policy on full refund for first time buyers. But because the 28$ was a second transaction, that they get you to add for a “really good deal” I did not get refunded for that transaction.
They said they refunded me the first 30$ but we will have to wait and find out.
It seemed like there were bots ready to “out bid” me right when the “1 second left” mark hit.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

It’s so much fun to place your bid and…

It’s so much fun to place your bid and see how it goes! It’s an amazing value for the money spent.

1 June 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks Kayla. There's nothing better than hearing our members are scoring great deals on government and retail surplus. Happy bidding!

Rated 5 out of 5 stars

Love this sight

Love this sight

1 June 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for the review! Happy shopping, and don't hesitate to reach out anytime, our friendly team is on call 24/7!

Rated 5 out of 5 stars

Pretty cool

Pretty cool. I have won a few a d close in lots. Very fun.

1 June 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

That is great to hear, Damon. Helping our members discover hidden gems in government and retail surplus is what drives us every day.

Rated 5 out of 5 stars

Easy to understand and get started…

Easy to understand and get started quickly with bidding.

1 June 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for your feedback, Lisa. We're happy to hear that it has been a smooth process so far, and we are available 24/7 if you have any questions.

Rated 1 out of 5 stars

I paid the stupid fee

I paid the stupid fee, and I tried bidding on items. I lost over auction and so I sent an email asking how it works. I received no response after 6 days. I sent another email and received an email and a refund because I used the word scam. I had a horrible experience with them. I would be cautious.

31 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for your feedback, Randy. It looks like our Support Team issued you a full refund the same day it was requested. We take customer support very seriously, and offer 24/7 support via chat, phone or email, and we aim to reply to all emails within minutes. We have reviewed this situation and our records show the two emails received from you, with replies from our support team the same day. We hope you decide to give us another try, and if we can assist with any questions or feedback, reach out anytime.

Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 3 out of 5 stars

Fun !!!

It was a fun and interesting experience.

31 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks, Lori. We hope you continue to enjoy shopping with us, and let us know if we can help with anything to improve your experience!
Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 5 out of 5 stars

This is a great app

This is a great app, a lot of items you need that you can get for cheaper price.

31 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

That's great to hear! Here's to many more great finds, and if you ever have a question, our team is just a message away, any time of day or night!

Rated 5 out of 5 stars

Great items

Great products but I'm not a fan of the points system

31 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for your feedback, Nikki. We are always working to improve, so if you have any specific feedback about the points system and what you do not like we would love to hear from you.

Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 5 out of 5 stars

It was easy and very intuitive to use

It was easy and very intuitive to use. It combines the fun of competition with the uncertainty of the outcome. The excitement of winning.

30 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

That is wonderful to hear, Janice. There's nothing better than hearing our members are having a great experience with us.

Rated 5 out of 5 stars

Its fun to bid and win an auction

Its fun to bid and win an auction. There's lots of different things you can bid on. Some really nice stuff

29 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks Julie. Happy hunting on your next deal and thanks for being a part of GovAuctions!

Rated 5 out of 5 stars

So far so good!

28 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for saying so! If you need any help as you get started just let us know! Our friendly support team is available 24/7 so don't be a stranger!

Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 5 out of 5 stars

Awesome app thank you guys for coming…

Awesome app thank you guys for coming up with this app best thang out right now!

26 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

That is wonderful to hear, Nian! Happy hunting on your next deal and thanks for being a part of GovAuctions!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look