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Go2Africa Reviews 

205
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional support, expert guidance, thorough planning, and prompt communication throughout the entire travel journey. Travelers note that accommodations, local transfers, and overall itineraries are meticulously organized by the team, ensuring smooth, worry-free, and memorable holidays. Some reviewers were not happy with specific aspects of their trips, mentioning occasional miscues once on the ground or disappointing wildlife viewing details. Some people also felt that certain planning discussions felt pushed toward unwanted options or led to minor hiccups during their actual travels.

What people talk about most

Service

Consumers find service to be positive, highlighting exceptional planning, seamless logistics, and prompt... See more

Staff

Reviewers highlight positive aspects of staff, noting that every person they came in contact with was... See more

Holidays

Users describe positive interactions with holidays, highlighting seamless logistics and unforgettable... See more

Customer service

Customers had great satisfaction with customer service, consistently praising the knowledgeable and patient... See more

User experience

Clients share profound satisfaction with user experience, highlighting how seamlessly every detail is handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to see a pangolin, the world's most trafficked mammal that most people have never heard of. They're trafficked for their scales which, like the rhino horn, has no medicinal value. Go2Africa s... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Shandre from Go2Africa who made the whole Safari planning process a pleasure. Jessica was also incredibly helpful in the beginning stage of selecting the SA region, the lodges, the... See more

Company replied

Rated 5 out of 5 stars

From the very beginning working with Ashley to plan the trip to then working with Maureen O to coordinate everything, to the trip itself, & follow up during/after, everything was professional prompt... See more

Company replied

Rated 5 out of 5 stars

We had a fabulous trip and Go2Africa was excellent from helping us find the right trip for us and getting us booked! Thank you Ashley for all your recommendations we loved our trip! Thank you Carla fo... See more

Company replied


Company details

  1. Tour Operator
  2. also in
  3. Cultural Tours Provider
  4. Tour Agency
  5. Travel Agency

Written by the company

Africa's trusted tailor-made safari specialists. First-hand expertise, trusted local relationships and over 25 years of experience.​ We believe Africa is best experienced through people who truly know and live it.​ Our Africa-based Safari Experts combine first-hand experience, specialist regional knowledge and trusted local relationships to help travellers experience the Africa that's right for them.​ That expertise extends well beyond itinerary design. From the moment your journey is confirmed, you're welcomed by our dedicated Customer Experience team, who become your trusted point of contact throughout your journey. They coordinate every detail before you travel and work alongside trusted local partners to provide seamless support until you return home. Backed by 24/7 assistance, the Go2Africa Travel Companion App and the wider Nawiri Group ecosystem, you'll always have expert support whenever you need it. Home to 21 Condé Nast Traveller Specialists, more than any other African safari company, and recognised by Condé Nast Traveller, Travel + Leisure and the World Travel Awards.​ Trusted by thousands of travellers through verified reviews across Trustpilot and Feefo, with many choosing to travel with Go2Africa year after year and recommending us to family and friends.​ As part of the B Corp-certified Nawiri Group, we generate funding through travel and long-term partnerships, then work alongside trusted local organisations on initiatives that strengthen landscapes, support livelihoods and help people and wildlife thrive together.​

Deeply Personal, Quietly Seamless & Emotionally Unforgettable Journeys

Written by the company

Tailor-made African safaris shaped by first-hand expertise, trusted local relationships, and dedicated support.

Why Travel with Go2Africa

We combine first-hand regional expertise, multi-country planning depth, and dedicated support throughout the journey.​

We combine first-hand regional expertise, multi-country planning depth, and dedicated support throughout the journey.​
Over 25 Years of Trusted African Safari Expertise ● Africa-Based Safari Experts with Specialist Regional Knowledge​ ● Trusted Local Relationships Across Africa​ ● Dedicated Support from First Enquiry to Returning Home​ ● Recognised by the World's Leading Travel Authorities​ ● Travel That Supports People, Wildlife & Wild Places​ ● Trusted by Thousands of Travellers​ ● Book with Confidence

Contact info

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Your Greatest Adventure Is Waiting

Deeply personal, quietly seamless, and emotionally unforgettable.​

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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4.8

All reviews

(205)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow - exceeded expectations!

Wow! Just incredible. We started planning in 2024 and the process was so easy and exactly what my husband and I were looking for in terms of itinerary, price and experiences.

Once we got closer to our trip, we had seamless communication from Maureen on when to get visas, vaccinations, packing lists etc. that communication was by video call, email and What’s App chats.

Then the moment arrived and it was time to go! We realized that the itinerary exceeded our expectations and was perfect for us. 11/10. We had a couple quick questions for Maureen while on our trip and she was so quick to respond. And she was excited to hear about some of the things we had seen along the way.

Cannot recommend Go2Africa enough!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

UNBELIEVABLE experience

UNBELIEVABLE experience. Planning a trip to Africa is a LOT, but planning a trip with Go2Africa made it infinitely more manageable. I felt heard on every aspect of the trip that was important to me, they find ways to work inside of your ideal budget, and create an itinerary that will create memories that you will carry with you for a lifetime!! Very open communication, even when battling a substantial time difference, I cannot say enough positive things about how smoothly each transfer between camps went, game drives, and the overall organization of this team. Thank you to each of you that contributed to my trip of a lifetime. (Ashley, Chanele, and Rosie) Simbavarti Mara, Lerai Safari camp, and Lake Manyara Treelodge left a deep impression on our hearts thanks to their incredible staff, meals, and accommodations! I would not have discovered these places without Go2Africa! Thank you

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Best travel experience!

Our experience with Go2Africa was wonderful from first contact until we returned from our trip. Rikke was easy to work with and personable. She listened to our needs and tailored a safari experience just for us. We never felt left alone throughout the process.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Good travel agency

Our holiday to Kenya was perfect, but in case anything goes wrong they have an emergency number. I can recommend them !

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Go2Africa -Masai Mara 2026

I had a fantastic experience from the start of planning all the way to end of the trip with Go2Africa. The customer service, responsiveness, attention to detail, personal attention and the knowledge they had was absolutely exceptional. Will definitely be booking with them again!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

From the start

From the start, we felt that were listened to and given options for our exceptional trip. We made a choice that was in our budget, and everything exceeded our expectations.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Go2Africa did terrific job helping…

Go2Africa did terrific job helping us plan and execute an amazing trip. They were always available and picked some amazing places. The partners they use for transportation and the lodges they selected all were top-notch. Definitely recommend them to anybody interested in traveling to Africa

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Our Go2Africa Experiene

Our experience with Go2Africa was flawless from start to finish and made the entire process completely stress-free. Lauren took the time to understand what we were looking for, curating a personalised itinerary that balanced luxury, adventure, and incredible wildlife viewing. Every flight, transfer, and tour went off without a hitch. We never had to worry, with Craig checking in regularly, and knowing he was just a quick email away if we ever needed any support. The accommodations they recommended were amazing, the local guides were incredibly knowledgeable, and the hospitality we experienced at every stop was unmatched. We are already dreaming of our next safari and will definitely be booking with them again!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

The ‘bucket list ‘ trip to top all bucket list trips!

Our South Africa experience was top notch from start to finish, beginning with my first conversations with James Steele and continuing on through the nuts and bolts planning with Annalise Scholz.
We couldn’t have been happier with the Lukimbi Lodge—accommodations, staff, food, guides, and of course the animals.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Cape Town and Kruger with Go2Africa far exceeded our expectations

We recently completed our Cape Town and Kruger Safari vacation put together by Go2Africa which was my wife's bucket list trip. We were fearful that our expectations were too high but we were mistaken as everything went off without a hitch. The key is careful planning with the likes of Steve M., our Safari expert and then follow-up with Annalise S., our Client Experience Expert. Steve made sure we got the type of room we wanted at the Winchester Hotel and that all of the excursions we had planned for Cape Town were well-planned with very knowledgeable and experienced guides for our private tours. My wife and I joked that we expected the hotel manager to tell us our room was meant for someone else, it was so nice. We went to Table Mountain, Signal Hill and then toured all of Cape Town and then on our second excursion went to Hermanus to see the penguins and then the Cape of Good Hope where we saw ostriches, elands, and baboons along the side of the road. We had a wonderful lunch in Simons Town and then asked our guide to show us a little more of Cape Town. We then flew to Hoedspruit and were driven to Thornybush Lodge where our safari would begin. We arrived in time for lunch and then the afternoon game drive which was a precursor to what our adventure was going to be. We were at Thornybush for 5 days, (an afternoon, 3 full days, and one morning) and went on 8 game drives. Our guide Lindi and tracker John M., worked closely to locate and wildlife for us to see. We got the feeling even if we were not there, they would still go on a game drive. Lindi would drive off the roads and through the brush, and most of the time, carefully following John's direction to avoid elephant-downed trees, etc. Before our trip, I read several reviews stating how great their guide and tracker were. I am sure they are all excellent, but of course Lindi and John are the best. We repeatedly saw the Big 5, giraffes, zebras, wart hogs, what seemed like 10,000 impalas, wildebeests, hippos, vervet monkeys, several other antelope types, cheetahs, and a hyena with her young one. We had many different bird sightings that were spectacular. With regards to the Thornybush Lodge, our room was wonderful with both an indoor and outdoor shower, a soaking tub and a large bathroom. A very comfortable king-size bed, balcony with occasional monkey present, coffeemaker, and fully stocked fridge was also in our room. Breakfast, lunch and dinner at the lodge were all delicious. The lodge also does a great job with laundry which we needed after 5 days in Cape Town. All in all, this was probably our best vacation ever and far exceeded our expectations. I believe the key to our trip was working closely with our Safari Expert and then once booked, work with our Client Expert who answered all of our questions. Both were more than willing to set up zoom calls which we took advantage of. I hope everyone has as wonderful an experience in Africa as we did.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

A Dream Safari Made Perfect by Go2Africa

Go2Africa was amazing from start to finish! Caroline Nyawira listened carefully to our dreams for this bucket-list vacation and created an itinerary that included everything we hoped for. During our trip, Chanele Jenkinson, their Client Experience Team Leader, helped us every step of the way. We felt truly special and so well taken care of.

Their organization and attention to detail were exceptional. The Go2Africa app kept every detail of our itinerary easily accessible, offered helpful travel tips, and even let us upload photos to preserve our memories. Every detail was handled beautifully, allowing us to relax and enjoy the experience.

Caroline booked us the most incredible properties: Ngorongoro Crater Camp, Serengeti Bushtops Luxury Tented Camp, Mahali Mzuri, Giraffe Manor, and Sasaab Camp. Each offered wonderful accommodations, welcoming staff, delicious food, and outstanding guides.

We were so impressed with the entire experience that we are already planning our return! Thank you, Caroline, Chanele, and the Go2Africa team, for making my wife’s lifelong dream come true and giving us memories we will treasure forever.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to see a pangolin

I wanted to see a pangolin, the world's most trafficked mammal that most people have never heard of. They're trafficked for their scales which, like the rhino horn, has no medicinal value. Go2Africa set me up at Phinda Private Game Reserve in South Africa which is a wonderful place. Go2Africa was able to pair me with a researcher there to see one of the rescued and rehabilitated pangolins reintroduced there into the wild. Phinda is a conservancy that hires many local Zulu staff so everyone wins here.

18 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for sharing your experience. What a privilege to help make such a meaningful wildlife encounter possible, and we’re so glad your time at Phinda gave you the opportunity to see a pangolin and learn more about the important conservation work surrounding this remarkable species.

It’s wonderful to hear that the conservation and community impact of your stay made the experience even more meaningful. Thank you for trusting Go2Africa with such a special journey.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

We had a fabulous trip and Go2Africa…

We had a fabulous trip and Go2Africa was excellent from helping us find the right trip for us and getting us booked! Thank you Ashley for all your recommendations we loved our trip! Thank you Carla for helping us after booking to get us ready before leaving and then helping during our travel. Our flight was canceled two times from American Airlines and British Airways (we had booked our own flights because we were going on another trip that connected to this one) which caused us to be delayed one day loosing one night of hotel and our whale watching tour. Lauren, 24/7 help person contacted driver, hotel and whale watching tour operator and advised of our delay. Carla was helpful when we arrived by rearranging so we could get all our tours in and get max out of our trip! When we got home she advised she was able to get us a refund for one night hotel and the whale watching tour! Very impressed with start to finish and will recommend to everyone to use Go2Africa! Thank you all for a memorable trip if a lifetime!

11 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for such a thoughtful review, Tammy.

We’re so glad Ashley helped create a trip you loved, and that Carla, Lauren and the wider team were there to support you when unexpected flight changes disrupted your plans. Despite the difficult start, we’re pleased they could help adjust your arrangements so you didn’t miss out on the experiences you had been looking forward to.

Thank you for your wonderful recommendation. We’re honoured to have played a part in making your journey such a memorable one.

Warm regards,
The Go2Africa Team

Rated 4 out of 5 stars

disappointing itinerary

The itinerary was disappointing as there was hardly any wildlife in Lake Manyara and central part of Serengeti in September. otherwise, the planning and camps were very good. the staff in the camps were very attentive. we admired Dunia camp in Serengeti which is run by all women.
please do your own homework to get the right itinerary

16 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the camps and the warm hospitality you experienced along the way, particularly your time at Dunia.

We’re sorry that aspects of the itinerary did not meet your expectations. The journey was carefully planned to offer a varied and well-rounded safari experience, alongside opportunities to experience the seasonal wildlife movements, and we regret if there was any misunderstanding around this. Our team is in direct contact with you to better understand your concerns and discuss your experience further.

We appreciate your feedback and the opportunity to continue the conversation with you directly.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Highly professional trip planner

Very professionally planned and an amazing app that we used regularly before and during the trip.
Communication was excellent.

6 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for your kind feedback, Ian.

It’s great to hear that the planning and communication made for such a smooth experience, and that the Travel Companion app proved so useful both before and during your journey.

We truly appreciate you taking the time to share your experience.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Terrific experience working with Justin & Rosie

Terrific experience working with. Both Justin and Rosie
Our recent trip was our best vacation ever and we’re planning another trip in 2028
Weve recommended Go2Africa to a few people already and weve been back less than 2 weeks

2 September 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your lovely feedback, Liz.

It’s fantastic to hear that Justin and Rosie helped make your recent adventure your best vacation yet, and that you’ve already been sharing your experience with friends.

We truly appreciate your recommendation, and we’re thrilled that another African adventure is already on the horizon for 2028!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

We have an amazing time in South Africa…

We have an amazing time in South Africa and Zimbabwe thanks to Go2Africa! It was our honeymoon and itinerary was perfect! Everything was taken care of for us, allowing us to relax and not worry about a thing!

7 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for your lovely review, Anna.

What a special way to celebrate your honeymoon! We’re delighted that your journey through South Africa and Zimbabwe was everything you hoped for, and that you could simply relax and enjoy the experience knowing every detail was taken care of.

We’re honoured to have played a part in such a memorable celebration and wish you both many more wonderful adventures together.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

The staff at Go2Africa were wonderful

The staff at Go2Africa were wonderful. We worked with Gaida initially and then Annali. They planned everything meticulously. All of our transfers and tours were on time and great. The accommodations were wonderful. We would definitely use them again and recommend them to our friends.

2 September 2026
Unprompted review
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Reply from Go2Africa

Thank you for your lovely review, Betty.

We’re so glad Giada and Annali took such great care of you, and that everything from your transfers and tours to the accommodation came together so seamlessly.

We truly appreciate your recommendation and would be delighted to help with your next African adventure.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars
Go2Africa logo

Reply from Go2Africa

Thank you for your kind feedback, Richard. It’s great to hear that Sue and Annalise made your journey so seamless from planning through to travel, and that the lodges selected were such a highlight.

We truly appreciate you trusting Go2Africa with your safari.

Warm regards,
The Go2Africa Team

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