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Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their beautiful design, comfort, and amazing quality. Many people appreciate the excellent quality-to-price ratio and the unique designs, with some even planning to expand their purchases to other items. The customer service is frequently praised for being helpful, responsive, and ensuring customer satisfaction, even when issues arise. However, some customers experienced issues with the delivery service, noting that shipping times could be long or that tracking information was confusing. A few other people also felt that the product colors were not as vibrant as depicted online, appearing faded or muted. There were also occasional mentions of orders being incorrect or items arriving damaged, though customer service often resolved these situations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the unique... See more

Quality

Users describe positive interactions with product quality. Many customers praise the great quality of items,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the easy ordering process,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sneakers i ordered were great. Really beautiful and comfy. The only reason i didnt give my experience 5 stars is because the shipping proces took to long and understanding the status of my order w... See more

Rated 4 out of 5 stars

The product meets expectations, the quality/price ratio is excellent. I find the shipping speed adequate. I've only purchased shoes, but maybe I'll expand my range to clothing in the future. The websi... See more

Company replied

Rated 4 out of 5 stars

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more

Rated 5 out of 5 stars

I have been exceptionally thrilled with the two pillow covers by Gustav Klimt that I have received. They are beautiful! Ordering through Galartsy has been an easy process and both covers arrived in... See more


Company details

  1. Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

686 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

GALARTSY sell cheap Chinese rubbish

GALARTSY sell cheap Chinese rubbish. I bought two iPhone covers with Van Gogh designs. They were pathetic, cheap Chinese rubbish. I WILL NEVER ORDER ANYTHING ELSE FROM GALARTSY. Don’t be fooled by the nice pictures!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Better than Expected! Very Pleased

I think the product that arrived was better than expected. The only small thing was that the delivery was a little later than expected and in a lot of separate parts. They all arrived, though!

I work at a museum and coworkers and guests have stopped me about my Hokusai "The Great Wave" sneakers and the cute Rococo cherubs with the double laces. I got my partner The Creation of Adam Sneaks and Van Gogh's Starry Night tennis shoes. Big hits between the 4 total styles.

Could very much see myself ordering something else from this website.

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Wearable Artsy

The sizes of the items except for one is perfect to a T!!!
The colors and designs can be used for both casual and formal events .
The sneakers are so elegant!!!
The Van Goh shirt is simply eye catching 😍

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

My parcel got lost, shoes didn’t fit despite ordering the correct size. I had to pay for return to china and wait for them to confirm receipt before they would consider a refund. So I was forced to keep the shoes. BEWARE buying anything from this company!!

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality phone case

Very poor quality phone case, and the print quality is even worse. There is a 2-millimetre misalignment on the sides of the phone—the print is shifted to the left and runs off the edge of the case, leaving the other side blank. It’s not worth £5, let alone the £25 I paid including delivery. I cannot imagine they genuinely get any reviews of more than 1 star!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Misleading and slow delivery

Misleading and slow delivery. Please be aware that they appear like amazon, but provide service worse than Temu/ Shien. Items not even shipped after 4 days of placing order. They provide tracking ID of a company website which clearly does not work/ is inaccurate. The Customer service phone does not work. No reply to email after 48 Hours. disappointed. Till now the beautifully pictured products have not yet arrived. Will add any product feedback once /if package is recieved

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality Klimt Cushion Cover

1st time purchase for a beautiful Klimt Cushion. I had sourced it also on other websites but the reviews regarding the integrity of the material, brought me back to Galatrsy. Reviews here, assured me of good quality and good customer care. I am delighted at my purchase. Beautiful material and nice crisp graphic. Kept advised at every stage of the order. I'm very happy that it was good value for what I paid.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. I have been waiting for a refund since 3/31/25. Return was verified. I have sent 3 emails, "thank you for your email" is all the response I receive. The phone number listed is pointless, no answer EVER. The quality is wonderful, loved (wrong size) the shoes, would reorder but don't have the money to do so!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered 3 pillow cases, that I loved so much that I ordered an additional one.
However the following order never arrived even though the tracking said it was delivered.
Contacted customer services and was put in contact with Jessica, that fully resolved the situation & re-sent me what I had originally ordered that never arrived.
Very impressed not only with the product, but also the exceptional customer service for follow up if there is an issue.
Great company to order from!!!!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Beware! Here’s how their return policy Really works

Galartsy’s return procedures are misleading and impossible to comply with.
Galartsyy has the item I returned and I’m out that cost + the cost of shipping!
Nowhere in their Return Policy information does it give the address to return it to.
The ONLY address given on their website is their Sheridan Way address. When you finally get a email giving the return address information it turns out you must ship it to CHINA!
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
It would cost more to ship it to China than the item costs! Maybe about $30 from the US.
You must return within 14 days but they don’t give you the return address until After the 14 days has passed. In order to stay within their 14 days for return I had to return it to their US address. That was almost a month ago.
So now they have their product back and I’m out the price I paid plus $10 shipping.
They do not answer their phone- Ever!
When you call there’s a permanent msg saying to email them.
Better be sure you’ll want to keep whatever you purchased because this is how their returns Really work

18 March 2025
Unprompted review

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