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Gadcet.co.uk Reviews 

4,059
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic pricing, noting that items are significantly cheaper than other major retailers while always arriving securely packaged and protected against any damage. People consistently highlight the incredibly swift delivery service and the exceptionally smooth online ordering process that makes shopping completely effortless and reliable. Some reviewers were not happy with item conditions, mentioning that products were occasionally dirty, featured incompatible chargers, or arrived with unexpected cosmetic wear. A few consumers also experienced frustrating delivery delays, missing tracking updates, or orders failing to arrive completely within the expected timeframe.

What people talk about most

Product

Consumers find product to be positive, highlighting great prices, prompt delivery, and excellent item... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and reliable... See more

Price

Clients share positive opinions on price, noting that costs are extremely competitive and often much cheaper... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple, straightforward, and... See more

Service

Users describe positive interactions with service, highlighting quick and professional experiences. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the best price for the product I was buying. I was reluctant because I hadn't used Gadcet before but it had good reviews and everything was ok. I would use them again. It would have been... See more

Rated 5 out of 5 stars

Very impressed.... Delivery within 2 working days of placing online order as promised. My new phone arrived securely packaged to avoid risk of any damage en route. I did have some queries abou... See more

Rated 5 out of 5 stars

Easy to order the item from your company. Great value- much cheaper than other companies. Item arrived the day after I ordered. Communication relating to the order was excellent. Delivered on time and... See more

Rated 5 out of 5 stars

I'm always wary about sites that offer cheaper good (there's always a catch, right) - but thought I would try my first order with Gadcet. For myself, it was seamless: order; pay and receive. Delivery... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Health and Beauty Shop
  5. Online Marketplace
  6. Used Game Store

About Gadcet.co.uk

Written by the company

Welcome to Gadcet

Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.

Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.

We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.

Visit Gadcet.co.uk today!

FREE 12 MONTHS WARRANTY

Written by the company

inlcuded with every purchase

28-Day Free Returns + Free UK Delivery

Get Free UK delivery on orders above £20

At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty. Experience trusted service, genuine products, and hassle-free returns only at Gadcet. Terms and conditions apply. Please visit our website for more information.

Contact info

Buy Now, Pay Later Always Interest Free

Buy Now, Pay Later - Always Interest Free. With Klarna and Clearpay

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(4,059)

1,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not only was I pleased that I got it at…

Not only was I pleased that I got it at the best price but I was more than surprised when it arrived on the Monday. I ordered it on Saturday and was expecting them to ship it on the Monday and for it to arrive on Tuesday fantastic service great communication would definitely use again.

22 August 2026
Rated 5 out of 5 stars

Quick delivery.

Product was a very good price. Delivered next day as stated. Did have to check everything was still there, as box was partially opened one side. Started using straight away.

20 August 2026
Rated 1 out of 5 stars

Very poor

I placed an order on the 19/08/2026 which supposedly is delivered via Royal 48 tracked and yet the delivery status on Royal Mail shows waiting for item from sender. And I have spoken to someone at the Romford store on 3 separate occasions who’s said it has been collected by Royal Mail and he will chase it up and update me on 30 mins but no one has called me back

20 August 2026
Rated 1 out of 5 stars

Poor communication from start to finish

Ordered a headset from Gadcet and unfortunately the whole experience was pretty disappointing.

Everything initially appeared to be progressing normally, but after the headset failed to arrive when expected, I contacted their live chat and discovered that my order had actually been cancelled internally due to an inventory error. I hadn’t received any notification to tell me this had happened, so as far as I knew the order was still on its way.

The live chat then directed me to call a phone number which clearly was incorrect (01234 567890). I was eventually given another number to contact, but there was no answer and the voicemail inbox was full.

I only managed to get a response after emailing. While the issue was eventually acknowledged, the response felt quite impersonal given the inconvenience and the amount of chasing I’d had to do myself.

Inventory mistakes happen, but cancelling an order without notifying the customer, followed by such a difficult experience trying to get an explanation, isn’t really acceptable. I wasn’t originally going to leave a review, but after being contacted twice asking for feedback, I felt it was fair to share my experience.

Unfortunately, based on this experience, I’d be very reluctant to order from Gadcet again.

13 August 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Matt,

We’re very sorry for the experience you’ve had. This is not the standard of service we expect to provide, and we completely understand your frustration, particularly with the lack of communication around the cancellation of your order.

An inventory error caused the item to become unavailable, but you should have been informed promptly, and we apologise that this did not happen. We’re also sorry that contacting us was more difficult than it should have been.

We appreciate you taking the time to share your feedback, and we will be reviewing what happened to help prevent this from happening again.

As a gesture of goodwill, we would also be happy to offer you a discount on your next purchase with us should you decide to give Gadcet another opportunity.

Once again, please accept our sincere apologies for the inconvenience caused.

Rated 2 out of 5 stars

Waited for four days

Waited for four days. For a verification process before posting ?? They did reimburse me for the mistake though. So maybe 3

19 August 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Peter,

We’re sorry for the delay with your order.

In this case, the order was automatically flagged for an additional security verification before dispatch. These checks are in place to help protect our customers and prevent fraudulent transactions, but we understand the delay this caused was frustrating.

We apologise that the verification process took longer than expected and appreciate your patience. We’re also glad the additional cost caused by the delay was reimbursed.

Kind regards,
Gadcet Customer Service

Rated 5 out of 5 stars

Excellent service from Gadcet

Excellent service from Gadcet. I placed my order at 3:40pm and it arrived next morning at 9.00am by Royal Mail. You can’t ask for anything more than that.
The price for a brand new, sealed device was the lowest I could find anywhere.

19 August 2026
Rated 5 out of 5 stars

Very impressed...

Very impressed.... Delivery within 2 working days of placing online order as promised. My new phone arrived securely packaged to avoid risk of any damage en route.

I did have some queries about the phone and all queries were answered promptly.

Would definitely use Gadcet again.

18 August 2026

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