FUSALPReviews 

1,049
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their stylish designs, comfort, and durability, often describing them as timeless and well-made. Many appreciate the efficient service, with easy purchasing processes, appropriate order updates, and reliable, fast delivery. The sizing chart is often found to be accurate, leading to a perfect fit for many items. However, some people experienced issues with order delivery, with items not arriving or being significantly delayed, and communication from the delivery service was sometimes inconsistent. A few customers also expressed dissatisfaction with the quality of some products, citing issues like poor breathability, lack of waterproofing in ski gloves, and colors fading after washing. Additionally, some reviewers were not happy with the packaging, expecting more premium presentation for high-end items.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the high-quality materials, stylish... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of skiwear and other... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the ease of ordering, clear... See more

Service

Reviewers mention positive feedback about service, often highlighting prompt communication, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fusalp is not just ordinary clothing it is a creation born from the minds of intelligent people a clear example of top tier technology in the fashion industry made with timeless materials and desi... See more

Rated 5 out of 5 stars

Great experience from start to finish. Purchasing was easy, updates on the order were appropriate, Delivery by DHL was good and reliable. Order was packed well in a lovely FUSALP box, and the open... See more

Rated 5 out of 5 stars

Selection and quality as well as prompt delivery are phenomenal with this company. The shirt has become my new favorite instantaneously. I am 5’10” and 165 pounds and I did find that the large fit... See more

Rated 5 out of 5 stars

Online customer service support , Thomas and in-person customer support in the London store Carlo were absolutely brilliant in helping me find the right size and style for my jacket. Their communicati... See more


Company details

  1. Clothing Store
  2. Boutique
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Winterwear Store

Written by the company

Fusalp est née en 1952 sur les bords du lac d’Annecy, au coeur des Alpes françaises. Dès sa création par un duo de tailleurs, la marque révolutionne le vêtement de ski alpin en créant le premier pantalon technique coupe fuseau qui sera porté par les équipes de France des années 60. Partenaire privilégié des plus grands champions de ski alpin, Fusalp travaille depuis toujours le juste équilibre entre technicité et confort des matières, justesse et élégance des coupes - une signature stylistique devenue le vecteur d’identité d’une communauté de connaisseurs, fidèles et exigeants, en France comme à l’international. Au travers de ses collections Fusalp célèbre l’art du mouvement ; un art qui s’inspire de la pratique du ski alpin, de l’esthétique de ses courbes pour s’adapter à nos styles de vie contemporains. Fusalp compte désormais 50 boutiques proposant l’ensemble des collections de la marque, dans plus de 25 pays.

UNE COLLECTION EN MOUVEMENT

Written by the company

Une élégance sport chic
Cette saison, l’allure Fusalp s’étend à un vestiaire plus complet et sophistiqué. Dynamisée par le 70ème anniversaire de la marque l’année précédente, l’interaction entre les vêtements de ski et un style plus urbain se déploie à travers de nouvelles pièces iconiques. Des total looks dans une palette de couleurs énergiques. Des lignes modernes et fittées qui soulignent la silhouette et libèrent le mouvement. Des matières luxueuses et techniques d’une qualité de protection incomparable. Une offre inter-saisonnière qui se construit à travers l’héritage du ski alpin et le savoir-faire technique. La vision et l’image de Fusalp sont plus que jamais alignés avec la vie active des gens à la recherche de vêtements qui perdurent.

NOTRE ENGAGEMENT DE DURABILITÉ

Un service après-vente engagé

Un service après-vente engagé
La durabilité de nos produits est notre engagement premier. Nous souhaitons concevoir et fabriquer des produits intemporels et polyvalents que nos enfants et petits-enfants porteront encore avec plaisir. Plus la durée de vie d’un produit est longue, plus son impact sur notre planète est faible. C’est la raison pour laquelle nous nous sentons concernés par la qualité de nos produits et que nous nous engageons à les réparer tout au long de leur cycle de vie pour favoriser leur longévité. Depuis le 1er janvier 2021, nous avons choisi d’étendre notre garantie initiale de 2 ans à une durée de 5 ans sur une sélection de produits.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,049)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The socks I've received are much too…

The socks I've received are much too smaller than I could imagine, moreover on the site picture its up to the knee, in reality I hardy tear it to the half-calf (I'm not not), material is also rather not to come to buy on more time..

29 June 2026
FUSALP logo

Reply from FUSALP

Hello,

Thank you for taking the time to share your feedback.

We are sincerely sorry to hear that the socks you received did not meet your expectations.

If you would like to return the items for a refund, we invite you to contact us by email at eshop@fusalp.com. We will assist you with the return process and provide any support you may require.

We look forward to hearing from you and remain at your disposal for any further assistance.
Best regards,

La Maison Fusalp

Rated 5 out of 5 stars

I love Fusalp.

I love Fusalp.
Delivery to UK is always fast, plenty of communication.
The skiwear is such good quality, even better when items are bought in the sale!

11 June 2026
Rated 5 out of 5 stars

Fusalp Atildo

Fusalp Atildo is absolutely gorgeous for winter. Every detail is carefully thought off. Highest quality and unique style making it look like an elegant coat.

18 June 2026
Rated 5 out of 5 stars

I just received the size 52 Power ski…

I just received the size 52 Power ski jacket and the coat is stunning. Extremely high-quality and I think it will be very warm and comfy this winter. I am 180 cm, 75 kg, 99 cm circumference chest and the size 52 fits me perfectly.

17 June 2026
Rated 5 out of 5 stars

Approved!!

Great jacket and awesome quality of the material.
Perfect instruction on the website made the process easy to order a perfect size.

28 May 2026
Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.
Purchasing was easy, updates on the order were appropriate, Delivery by DHL was good and reliable.
Order was packed well in a lovely FUSALP box, and the opening experience felt good, and in line with the quality of the brand, as expected.
Overall, I'm very happy.

18 May 2026
Rated 5 out of 5 stars

Slick Experience

Super quick delivery only to find the item was too big. I ordered again in the right size and the exchange was super slick.

22 May 2026
Rated 5 out of 5 stars

Very good product

Very good product, warm, well-made, feels high-quality, fits me very well, comes nicely packaged, good delivery. Not cheap but fine if it’s worth it.

14 April 2026
Rated 5 out of 5 stars

Really good quality

Really good quality, with a perfect size ! Have the same in black and worth to have it in blue ! Shipment was very quick and easy to follow .

7 April 2026

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