Fratellifigini Reviews 

54
•
TrustScore 4.5 out of 5

4.7

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Company details

  1. Shoe Store
  2. also in
  3. Bag Shop
  4. Belt Shop
  5. Fashion Accessories Store

Written by the company

Calzature artigianali in pelle fatte a mano dal 1899. Con cura ed esperienza scegliamo i materiali migliori e, grazie al supporto nostri abili artigiani, creiamo scarpe da uomo e da donna incredibilmente comode ed eleganti. La cura del dettaglio e l'attenzione alle necessita del cliente, abbinata ad un prodotto di eccellenza, ci hanno sempre distinto. Due Boutique a Milano e uno a Varese.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent shop and amazing customer…

Excellent shop and amazing customer support service
They try to help, they are involved in the problem if it occurs
But! In the same time they sell great shoes made in Italy

I have only one question why I was buying Chinese clothes all the time instead of buying luxury Italian

Illia

21 August 2026
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Reply from Fratellifigini

Dear Illia,
Thank you for your 5-star review. We are very pleased that you appreciated both our customer service and the quality of our shoes.
At Figini, we have been making shoes in Italy for generations, combining Italian craftsmanship, carefully selected materials and attention to our customers.
Thank you for choosing Figini and for supporting authentic Made in Italy.
Figini Staff

Rated 5 out of 5 stars

elegance and comfort

As always, an excellent shoe

20 August 2026
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Reply from Fratellifigini

Dear Christos,
Thank you so much for your lovely review! It is always a pleasure to hear that you are happy with our shoes.
A warm hug from all of us in Milan,
The Figini Team

Rated 5 out of 5 stars

High quality shoes and excellent…

High quality shoes and excellent customer service - arrived in the UK in less than a week.

I highly recommend them as a reliable and trustworthy business selling very good quality footwear. I have now purchased 6 pairs of shoes from them and have never been less than delighted.

16 July 2026
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Reply from Fratellifigini

Thank you so much for your wonderful review and, above all, for choosing Figini six times.
Knowing that you appreciate the quality of our handcrafted Italian leather shoes, our customer service, and our fast delivery to the UK means a great deal to us. Your trust and recommendation are the greatest compliments we could receive.
Kind regards,
The Figini Team

Rated 5 out of 5 stars

I purchased online and was pleasantly…

I purchased online and was pleasantly surprised with them reaching out to me directly. Staff demonstrated great interested in making sure the product would be a good fit for me prior to shipping. They offered good insight, and were very responsive to messages before we finalized and approved shipping over seas. I do not have the product in-hand yet but given the quality of other items I've purchased from Figini Brothers I'm sure it will be of top quality.

8 July 2026
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Reply from Fratellifigini

Dear Benjamin,
Thank you for your wonderful review and for placing your trust in us once again.
Helping every customer choose the right fit is an essential part of our service, especially when purchasing handcrafted Italian leather shoes online and shipping them overseas. We are delighted that you appreciated our personal assistance and look forward to hearing your impressions once your new pair arrives.
The Figini Team

Rated 5 out of 5 stars

Absolutely Perfect

Absolutely Perfect. Finest materials. Cute style. I love it.

29 June 2026
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Reply from Fratellifigini

Dear Waltraud, Thank you so much! Every pair of our handmade Italian shoes is born from a passion for timeless design, premium leather, and traditional craftsmanship. We're delighted that you love them.

Rated 5 out of 5 stars

The service and quality are high

The service and quality are high, everytime the shipment happens within a few hours after i place the order. The colleagues also ask and double check with me the size of the shoes and propose a solution, e.g by providing leather soles in case the shoe would fee a bit big. Otherwise they offer free replacement. its everytime an absolute pleasure to buy shoes from Figini.

3 January 2026
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Reply from Fratellifigini

And it’s always an absolute pleasure to serve a customer like you!
Many thanks, Martina, and we look forward to seeing you again.

Rated 5 out of 5 stars

Beautiful Shoes and Amazing Customer Service!

I am so impressed with not only the exquisite style and quality of this brand, but also their outstanding customer service. I was guided to find the right size, given useful tips and advice, and accompanied with great care and attention by the staff at Figini when I needed an adjustment to my shoes. They clearly pride themselves in creating special footwear and I felt really valued as their customer. I highly recommend them. And above all, I am delighted with my beautiful pair of shoes. Thank you!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and down-to-earth

Very professional, yet down-to-earth and genuinely comforting at the same time. The staff was incredibly nice and truly attentive, making the whole experience feel personal, welcoming, and completely comfortable. Highly recommended!

14 October 2025
Unprompted review
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Reply from Fratellifigini

Dear Lucas,
We are truly pleased to read your wonderful review — thank you for your kind words.
It’s a real joy to know that you appreciated not only our shoes, but also the passion and personal care we put into assisting every customer.
Your satisfaction is the greatest reward for our work and our Italian craftsmanship tradition.
Warm regards,
The Figini Team

Rated 5 out of 5 stars

satisfaction

The shoes have an original design, a beautiful combination of colors, and they fit me perfectly. They were delivered carefully packaged, including shoe inserts.

15 January 2025
Rated 5 out of 5 stars

Very nice customer experience with the…

Very nice customer experience with the company reaching out to me right after my purchase to validate my shoe size. This is my second pair of sneakers that I buy from this brand and this is an excellent quality : the veal leather is very soft and they are nice and confortable.

6 May 2024
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Reply from Fratellifigini

Thank you, Mr. Duga, we are glad to hear that you were pleased with our service and our shoes. We remain at your disposal. Thank you Best Regards Figini Staff

Rated 5 out of 5 stars

Perfect service!

17 December 2023
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Reply from Fratellifigini

Thank you for choosing Figini for your new pair of shoes, Ms De Schryver! We look forward to welcoming you next time. We wish you a Happy New Year, Figini Staff

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