We were insured with Foyer Global for many years when suddenly they cancelled the group insurance. They offered a new tariff which is more than 3 times the previous premium and is going up by over 20%... See more
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A total scam. Only 7 months with them and breaking the contract for multiple issues. Lack of response , lack of refunds, intentionally change of submission dates in their system...a total NIGHTMARE fr... See more
Company replied
Getting reimbursed has been a real hassle – 3 months of waiting, dozens of emails, and two expensive phone calls to Luxembourg, and I'm still waiting for a claim to be processed. I've sent 6 follow-u... See more
Company replied
Our family is with Foyer Global Health since years and we've been very happy since. Minor problems or questions about reimbursement or contract details are always solved in a quick, helpful and always... See more
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Company details
Written by the company
Global Health is a leading international health insurance provider for people living and working abroad. Based in Luxembourg and backed by the Foyer Group, we support individuals and companies with solutions designed for life across borders. We provide first‑class coverage with comprehensive medical assistance and value‑added health care services, tailored to the needs of members worldwide. We strive to offer reassurance and a genuine sense of belonging, wherever life takes you. Global Health – Peace of mind, beyond borders.
Contact info
12, rue Léon Laval, L-3372, Leudelange, Luxembourg
- feedback@globalhealth.insurance
- globalhealth.insurance
No recent history of asking for reviews
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Replied to 67% of negative reviews
Typically replies within 2 weeks
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Don’t. Just don’t go with Foyer.
This is the worst insurance company I dealt with. I was happy at first because they would insure my type 1 diabetes but here’s what the issue was:
-They gave me a final quote then told me it was wrong 2 weeks later and tried to increase the price - only after I argued did I get my original price.
-They made it explicitly clear (as I asked multiple times) that they would cover all treatments for my diabetes. However, when I asked AFTER I enrolled in the policy, they informed me that while my insulin would be cover, the glucose monitor that goes in my arm would be classed as medical therapy device or something similar and would have a limit per year. This meant that after I wasted all my time to research and enrol in this policy, it didn’t cover me like they explicitly told me it would. And FYI when you read that section in the policy document about medical devices it makes no mention to diabetes glucose monitors it’s all completely different devices related to completely different and opposite diseases.
- Before I even completed the first payment, they upped my already extortionate policy fee by 30 euros claiming an annual increase in price. That would be fine, IF I HAD BEEN WITH THEM FOR A YEAR. I DIDNT EVEN START THE POLICY YET.
- When I complained about these last two things, I received no response so I cancelled my policy and taking my business elsewhere. I absolutely do not recommend this company as they outright lied to me during the process. Shame on Foyer Global Health. SHAME
Update: in response to Foyer’s Response: In my email it specifically said that ALL diabetes treatments would be covered. Not partially covered, not 1/4 covered, covered. This is still misleading and your reply is typical insurance company tactics of not taking responsibility for misleading their customers. Appalling.
Update #2: Foyer STOLE app. €13 euros from my bank account - they took money without any authorisation. It took 1 week and 1 day for them to refund the money. I also received an insurance card for the policy I canceled ages ago. They are thieves and not to be trusted.

Reply from Global Health
I had several Insurances before but…
Great International Insurance! I had several Insurances before but find finally Global Health, who doesn´t make any problems with any refund. They answer quickly and help me no matter where I work worldwide. I can honestly recommend them!

Reply from Global Health
Quick turnaround about their policies
Professional and quick feedback on an inquiry about their policies

Reply from Global Health
Great health insurance service doing excellent job
Great health insurance service doing excellent job for me traveling a lot around the world. I can recommend Foyer to anyone who is in the need of the reliable insurance provider.

Reply from Global Health
Nice Global Health Insurance with good prices
I am freelancer and travel a lot. For me it is important to have a health insurance that covers me in all situations, worry-free. With Foyer global health I have always known my costs are covered in different countries and the support is excellent.

Reply from Global Health
Foyer Global Health schlechte Erfahrung / Foyer Global Health bad review
Foyer Global Health Erfahrung: sehr schlecht
- Foyer Global Health antwortet wochenlang nicht auf E-Mails
- Foyer Global Health ignoriert medizinische Kostenbelege, um medizinische Kosten nicht zu zahlen, auch wenn diese Belege alle Bewertungskriterien laut Foyer Global Health policy erfüllen
Foyer Global Health review: bad decision
- Foyer Global Health is not answering on emails for weeks
- Foyer Global Health is ignoring doctors' reports to not pay medical costs, even though the reports fulfilling all criteria given by Foyer Global Health
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Answer:
It is interesting that you claim that you didn't receive my Documents, even though you don't know who I am.
Interesting is also that I received an Email from your internals saying that they are sorry for answering me so late, which was 1,5 months to late, which is also contradicting to you saying that you tried to contact me.
How do you actually know that I was tried to be contacted if you don't know my identity via this post?
But I guess you are just paid to write some contentless things online to try to improve the reputation of the miserable Foyer Global Health service.

Reply from Global Health
Most awfull experience ever with TA
Most awfull experience ever with TA, not paying a cent back.
I used it to travel to Kirgisistan. Like many countries in Central Asia they don't speak English and especially in case of urgancy you can't choose a hospital. English was stated as "nice to have" - otherwise why do they provide assurance for non-english speaking countries??? I had small visits to a local doctor and a big OP about which I informed Foyer. They said "all is fine, go for it". Finally, they refused to pay. It was just an amount of 100 Euros - nothing compared with 700 Euros I paid for assurance. But they said I have to go to a translator with it!!!!! Translation costs I have to pay by myself, surely. My own translation was not suitable.
Next time I tried another companies. They helped.

Reply from Global Health
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