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For You Personalised Gifts Reviews 732

•
TrustScore 4 out of 5

4.1

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing them as beautiful, well-made, and exactly as pictured. Many people highlight the fast and efficient delivery service, noting that items often arrive sooner than expected and are well-packaged. The overall service is frequently commended for its speed and helpfulness. However, some customers experienced issues with their orders, including delays in receiving items or a lack of updates on their order status. A few people also mentioned concerns about packaging, such as boxes not closing fully or items being sent back due to unpaid customs charges. There were also isolated instances of products arriving chipped or not meeting expectations regarding boldness of engraving or product weight.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the excellent... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the quick delivery,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Service

People report positive experiences with service. Many customers praise the great and efficient service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more

Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.

Contact info

4.1

Great

TrustScore 4 out of 5

732 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

E Barrett

I placed an order with this company on 16th January 2025. I received one of the items but still haven’t received the second item. I have emailed them on several occasions but no reply to date. Very disappointing as I was very happy with previous orders. It seems impossible to get a response from this company in order to rectify the matter.

16 January 2025
Unprompted review
Rated 3 out of 5 stars

Good quality but cancellation system is poor

I am dissapointed as I emailed to cancel an initial order within 30 minutes as advised on the website as I wanted to rectify it...I did this with order reference number but did not get a response, therefore I had to purchase it , it was delivered but it is now not of use to me. However I have to say that my second order was lovely. Just be careful if you personalise an order as there is no reliable way to change it after despite cancellation advice on website.

28 February 2025
Rated 4 out of 5 stars

Excellent and efficient service

Excellent and efficient service. The only thing is the packaging is not quite pleasant as a gift. Doesn’t need to a nice gift wrap but at least the box can be more decent. A little bit of disappointing.

28 February 2025
Rated 1 out of 5 stars

No order received ordered 4 weeks ago

No order received ordered 4 weeks ago, no update, no tracking, emailed customer service got no response? Literally been scammed

6 February 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Ellen

I'm very sorry to hear that you haven't received your order. We don’t seem to have heard from you, and we’d really like the opportunity to investigate this and resolve it for you.

Please reach out to our support team at support@foryou.ie, and we’ll be happy to look into your order status and provide a solution as quickly as possible.

Looking forward to assisting you.

Kind Regards,
Niamh.

Rated 1 out of 5 stars

Didn't receive my order

Didn't receive my order. They do not respond to messages and do not pick up the phone. I see the other comments here and I am not the first case. I want my money back !!!

23 January 2025
Unprompted review
Rated 2 out of 5 stars

Missing item

Ordered a watch and a bracelet, the watch came and the bracelet didnt. I have tried contacting the company through email, phone call, live chat, every option available and nobody will get back to me. All I want is the item I paid for to be send out to me but its all robots working there, cant get through to a human to help me

21 January 2025
Unprompted review

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