Forestry Tools Reviews 1,692

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often noting how quickly their orders arrived. Many people are also very satisfied with the quality of the products, finding them effective and durable for their intended use. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. However, some customers have expressed dissatisfaction with the website's clarity regarding product identification, which led to ordering errors. These individuals felt that the company could offer more assistance in such situations, especially when the product itself lacks clear identifying marks.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed and efficiency... See more

Product

Consumers find products to be of high quality and sturdy, often praising their effectiveness and durability.... See more

Quality

People report positive experiences with quality. Customers consistently praise the outstanding quality of... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and simple ordering... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the friendly, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods exactly as ordered, price a little less than known alternatives, and delivery within a day. And saved about $10 nett offsetting postage against road tolls, had I picked them up.

Rated 5 out of 5 stars

These mesh bags solved my cockatoo problem! They arrived quickly and have successfully protected my dragon fruit. Highly recommend for bird damage.

Rated 5 out of 5 stars

I have ordered two of the Silky Pocketboy folding saws. Communication and delivery were outstanding. As advised, these were recommended for cutting bamboo culms and they certainly do the job. Just wi... See more


Company details

  1. #2 of 3 best companies in Landscaping Supply Store

Written by the company

Established in 2002, Forestry Tools has grown to be a valued resource for professionals across Australia. Now entering our 18th year, our product range has continued to expand, with over 2000 products and spares stocked in our warehouse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Well done Forestry Tools

Forestry Tools have yet again met my high expectations. I have bought a few items over the past 15 years and have yet to be disappointed in the;
-Website ease of use
-availability of spare parts
-fast turn around from ordering to shipping of items
Highly recommend Forestry Tools

26 May 2024
Rated 5 out of 5 stars

Helpful team

Aust post returned delivery to sender when I could not collect and Forestry Tools emailed me right away and happily offered to send it again. Thanks!

16 July 2024
Rated 5 out of 5 stars

Quality products that are well-made

Quality products that are well-made, light but strong, and work really well out in the real world. I also appreciate the "safe drop" delivery as opposed to having to be at home to sign for the thing

16 June 2024

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