Fix Auto UK - Fix Auto Bristol North Reviews 164

TrustScore 4.5 out of 5

4.6

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more

Company replied

Rated 5 out of 5 stars

Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.

Company replied

Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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1-star

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Rated 4 out of 5 stars

Garage being scammed as well as myself

Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solicitors as a "lead." Winn immediately automated the process—instructing V. Mobility and Fix Auto Bristol—without once contacting my insurance company to verify if legal representation was even needed.
If it weren't for a vigilant other claimer questioning the setup, this would have escalated further. My actual insurer is now dealing with the claim. Winn Solicitors must start auditing the phone calls of the leads they buy instead of blindly paying commissions for fraudulent referrals. Fix Bristol, you need real references because you would not have been paid for this job.

22 May 2026
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Trish, Thanks for the heads up. I am not sure who Winns solicitors are but thanks for letting us know. If you could kindly change the star rating to 5 stars or remove review as this will go against our Business Fix Auto Bristol North. If i can be of any further assistance please do not hesitate to contact myself at the branch.
Thanks again
Leighton

Rated 5 out of 5 stars

Staff were courteous and the car was…

Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.

8 May 2026
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Thank you so much for your feedback, If you speak to your insurance company they may be able to assist you with your non standard number plate.
If we can assist any further give us a shout at the branch
Thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

Insurance paintwork and lights repair

Everything just worked and car returned sooner than said.

15 April 2026
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Reply from Fix Auto UK - Fix Auto Bristol North

Thank you so much for your feed back
If we can assist in the future give us a shout at the branch
Thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

i was realy pleased with the very good…

i was realy pleased with the very good service i got with fix auto, they did a fantastic job on my car, thank you all for a great service.

7 April 2026
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Reply from Fix Auto UK - Fix Auto Bristol North

Mr Mills
Thankyou so much for your positive feedback
if we can help in the future give us a shout
Fix auto bristol north

Rated 5 out of 5 stars

Happy quick service .

Happy quick service .
Amazing custumer service
So far 5 star experience

27 March 2026
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hell Jumbek
Thankyou so much for your feedback
if we can help in the future give us a shout
Fix auto bristol north

Rated 5 out of 5 stars

Faultless repair very proffesional…

Faultless repair very proffesional staff courteous and helpful would highly recomend this company to anyone and be confident they will be happy

5 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi C finn,
Thankyou so much for your positive feedback
I will pass onto the team at Fix Auto Bristol North
If we can assist in the future give us a shout
Thanks
Leighton

Rated 5 out of 5 stars

Brilliant job

My experience was spot on all the way through. The garage delt with the issue really quickly and did a fantastic job on the body work of my van, nothing was too much and they made sure I was back up and running at work in no time!

100% would recommend to anyone looking and I'll be using them again for anything else in the future

20 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Dan
Really appreciate your positive feedback
If we can help with anything in the future give us a shout
Thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

Took my car to get fixed and they did a…

Took my car to get fixed and they did a great job on the repair and paint. Lovely staff and was fairly quick

23 November 2025
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Antoni
Thankyou so much for your lovely review
If we can help in the future give us a shout
Regards
Fix Auto Bristol North

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication and friendly staff. My car looks great!

23 February 2026
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Stacey
Thankyou so much for your lovely review
If we can help in the future give us a shout
Regards
Fix Auto Bristol North

Rated 5 out of 5 stars

Great paint finish

Very positive experience, quick, simple and a great finish, would highly recommend.

19 February 2026
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi William
Thankyou so much for your review
I will pass on to the team
Fix Auto Bristol North

Rated 5 out of 5 stars

Top class service all round from…

Top class service all round from reception to main body work shop they done a brilliant job can not fault it thanks to all

9 February 2026
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Nigel, Thankyou for your feedback, I will pass on to the team.
If you ever need us in the future give us a shout
Regards
Fix Auto Bristol North

Rated 5 out of 5 stars

Excellent service

Excellent service fantastic job of fixing my vehicle. Fantastic communication. Excellent customer service.

23 January 2026
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Byron
Thankyou for your review
If we can be of any further assistance please give us a shout
Thanks
Fix Auto Bristol North

Rated 3 out of 5 stars

Not all work completed

Not all work completed.

*Edit: No prior communication received as to why. The first mention of insurance companies was the garage's response to this review. Poor communication.

The work completed appears to be of high standard and was undertaken relatively quickly.

23 January 2026
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Garnham,
Thankyou for your review, I have taken a look into your file and can see your insurance company had declined some work to your vehicle, as advised you would need to take this up with them directly,
Sorry we couldn't assist further with this.
Many thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

Helpful

Helpful, professional and friendly.

23 December 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jenny
Thankyou so much for your feedback, I have passed onto the team at Bristol North
Leighton

Rated 5 out of 5 stars

Very good service from Vauxhall body…

Very good service from Vauxhall body shop. Very friendly staff and they dine a brilliant job on the body work on my car

1 October 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Emma
Thankyou so much for your great feedback
If we can be of any further assistance give us a shout
Drive Vauxhall / Fix Auto

Rated 4 out of 5 stars

The repair was done quickly and to a…

The repair was done quickly and to a good standard

19 September 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Michael
Thanks for your great feedback
If we can be of any further assistance in the future give us a shout
Thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

Worry free experience

Worry free experience. The courtesy car was delivered to the door and my car taken in for repair and everything else was accomplished via the phone. The staff are friendly and very helpful.

24 September 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Kevin
Thanks for your great feedback
If we can be of any further assistance in the future give us a shout
Thanks
Fix Auto Bristol North

Rated 5 out of 5 stars

Excellent customer experience

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the car repair was brilliant. When I collected the car it was fully valeted and polished like glass. I would definitely recommend Drive car body Repairs in Patchway, to anyone thinking of having body work repairs on their car!

28 July 2025
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello John
Thankyou for this fantastic feedback
I have forwarded your feedback on to Gemma and Connor
If we can be of assist in the future please do not hesitate to contact us
Many thanks
Fix Auto Bristol North

Rated 1 out of 5 stars

Too many mistakes

Vehicle needed minor repairs. Came back with a scratched headlight, dash cam not connected and all without apology. Will be informing insurance company of a bad experience.

3 July 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Marshall
Thankyou for your feedback
I have had a look into this for you and can see when you collected your vehicle on 03/07/25 there was a small surface scratch on your headlamp which we simply polished off for you. This well have been part of your claim as the damage to your vehicle was around that area so we do apologies for this.
We do ask customers to disconnect any dash cams before dropping the vehicle off for repairs to protect the Privacy of any of our employees so again we do apologies for this, if this was not explained to you.
If i can be of any further assistance please do not hesitate to contact myself at the Branch
Many Thanks
Leighton

Rated 5 out of 5 stars

My car went in for a repair after my…

My car went in for a repair after my bonnet flew open at speed damaging the bonnet, roof and both wings. When I picked up the car it looked like new and was super shiny after a full clean and polish I am so pleased with the outcome.

3 July 2025
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Sandra
Thank you so much for your great feedback, I will pass on your comments to the team which they will appreciate so much.
Enjoy the weekend
Regards
Leighton

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