Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
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Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.
Company replied
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
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Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solicitors as a "lead." Winn immediately automated the process—instructing V. Mobility and Fix Auto Bristol—without once contacting my insurance company to verify if legal representation was even needed.
If it weren't for a vigilant other claimer questioning the setup, this would have escalated further. My actual insurer is now dealing with the claim. Winn Solicitors must start auditing the phone calls of the leads they buy instead of blindly paying commissions for fraudulent referrals. Fix Bristol, you need real references because you would not have been paid for this job.

Reply from Fix Auto UK - Fix Auto Bristol North
Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.

Reply from Fix Auto UK - Fix Auto Bristol North
Everything just worked and car returned sooner than said.

Reply from Fix Auto UK - Fix Auto Bristol North
i was realy pleased with the very good service i got with fix auto, they did a fantastic job on my car, thank you all for a great service.

Reply from Fix Auto UK - Fix Auto Bristol North
Happy quick service .
Amazing custumer service
So far 5 star experience

Reply from Fix Auto UK - Fix Auto Bristol North
Faultless repair very proffesional staff courteous and helpful would highly recomend this company to anyone and be confident they will be happy

Reply from Fix Auto UK - Fix Auto Bristol North
My experience was spot on all the way through. The garage delt with the issue really quickly and did a fantastic job on the body work of my van, nothing was too much and they made sure I was back up and running at work in no time!
100% would recommend to anyone looking and I'll be using them again for anything else in the future

Reply from Fix Auto UK - Fix Auto Bristol North
Took my car to get fixed and they did a great job on the repair and paint. Lovely staff and was fairly quick

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service, great communication and friendly staff. My car looks great!

Reply from Fix Auto UK - Fix Auto Bristol North
Very positive experience, quick, simple and a great finish, would highly recommend.

Reply from Fix Auto UK - Fix Auto Bristol North
Top class service all round from reception to main body work shop they done a brilliant job can not fault it thanks to all

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service fantastic job of fixing my vehicle. Fantastic communication. Excellent customer service.

Reply from Fix Auto UK - Fix Auto Bristol North
Not all work completed.
*Edit: No prior communication received as to why. The first mention of insurance companies was the garage's response to this review. Poor communication.
The work completed appears to be of high standard and was undertaken relatively quickly.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Very good service from Vauxhall body shop. Very friendly staff and they dine a brilliant job on the body work on my car

Reply from Fix Auto UK - Fix Auto Bristol North
The repair was done quickly and to a good standard

Reply from Fix Auto UK - Fix Auto Bristol North
Worry free experience. The courtesy car was delivered to the door and my car taken in for repair and everything else was accomplished via the phone. The staff are friendly and very helpful.

Reply from Fix Auto UK - Fix Auto Bristol North
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the car repair was brilliant. When I collected the car it was fully valeted and polished like glass. I would definitely recommend Drive car body Repairs in Patchway, to anyone thinking of having body work repairs on their car!

Reply from Fix Auto UK - Fix Auto Bristol North
Vehicle needed minor repairs. Came back with a scratched headlight, dash cam not connected and all without apology. Will be informing insurance company of a bad experience.

Reply from Fix Auto UK - Fix Auto Bristol North
My car went in for a repair after my bonnet flew open at speed damaging the bonnet, roof and both wings. When I picked up the car it looked like new and was super shiny after a full clean and polish I am so pleased with the outcome.

Reply from Fix Auto UK - Fix Auto Bristol North
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