The kids (and the adults too!) had a great time riding on a school bus like bus. The drivers are experts and courteous. The back-and-forth ride to the park was smooth and enjoyable. We were picked up... See more
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First Charter Bus was amazing to work with. Everything ran like a well oiled machine. We used them for our wedding transport and the entire experience for the guests was fantastic!
The bus was perfectly on time for pick up in the morning and from the location in the afternoon. This made everything for our day run smoothly. Only comment would be to get a phone call when the bus... See more
We've been renting from bus companies for 20 years. This is by far the best company we've ever used. They are punctual, polite & have great customer service at a great price.
Company details
About First Charter Bus Rental - Chicago - West
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
4155 W Chicago Ave, 60651-3623, Chicago, IL, United States
- 800-204-4362
4.1
Great
144 reviews
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Our drive did not arrive at the…
Our drive did not arrive at the contracted time. Nor did she arrive at the contracted pick up time. We called the day/night of services numbers...both numbers went to voicemail. One number's voicemail box was full and we weren't able to leave a message. Our students were left waiting 45 minutes after our event ended. When the concern was brought to the company's attention, they stated they would look into it. Never followed up. After we followed up, they stated "Due to our research into the matter and the official GPS report, it was found that our driver fulfilled his duties as stipulated in the itinerary of the trip and was on time. Therefore no compensation can be offered at this time. I sincerely apologize for the inconvenience." Horrible customer service.
4 November 2019
Unprompted review
Reply from First Charter Bus Rental - Chicago - West
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
Wedding bus rental
We hired First Student for a Charter bus for our wedding and had a great experience. The bus arrived on time and was very clean, the driver was great. We did a few stops for photos that they were able to accommodate. They are far more economical than some competitors and I would definitely recommend them for shorter trips.
29 October 2019
Unprompted review
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