Finder Australia Reviews 436

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Just read all information that finder had to raise my credit score, there was a good section on time will help my score from bad debts, just wanted to know if my score will go back up after the 5 years from having bad debts

Rated 4 out of 5 stars

Have two cards well sort of,a store card and Afterpay. Why not combine and no restrictions, on what I buy.

Rated 5 out of 5 stars

I've had the app for a while now, and it's super easy to navigate :)

I get anxious about finances and stuff like that and Finder helps me relax as it shows me the information I need all together
and keeps my options open incase of emergencies !! It's also great at giving me price comparisons.

I've been using Finder for 5 months now and I really recommend it to people that might have anxiety about loans and keeping track of bills (^ー^)


Company details

  1. Financial Institution

Written by the company

Find A Better Deal For You.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Redirected

Bad Debts

Just read all information that finder had to raise my credit score, there was a good section on time will help my score from bad debts, just wanted to know if my score will go back up after the 5 years from having bad debts

Date of experience: 04 April 2025

Rated 4 out of 5 stars
Redirected

Have two cards well sort of,a store…combine and buy what you want.

Have two cards well sort of,a store card and Afterpay. Why not combine and no restrictions, on what I buy.

Date of experience: 29 March 2025

Finder Australia logo

Reply from Finder Australia

Hi Dean,

Thank you for your 4-star rating of Finder! I appreciate your feedback.

Could you please clarify which store card you are referring to? I understand that having a combined store card along with access to Afterpay can be very beneficial, as it allows for more flexibility in your purchases. If you could provide more details, we would be more than happy to assist you effectively.

Please feel free to contact us anytime!

Sincerely,
May at Finder

Rated 5 out of 5 stars
Redirected

Great example

Great example

Date of experience: 02 March 2025

Finder Australia logo

Reply from Finder Australia

Hi Vikram,

Thank you for your kind words and for taking the time to give us a 5-star rating! We appreciate your support and are glad you had a positive experience using our website. Your feedback inspires us to continue helping more users. We're here if you need help.

Sincerely,
Anndy at Finder

Rated 4 out of 5 stars

Finder.com.au and save moneyyy

Finder.com.au was very helpful in helping me find a new plan which saved me plenty of money compared to my current provider. Jhona of of the kind and patient finder support staff help me out heaps. Thank you.

Date of experience: 25 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Jashu,

Thank you so much for your fantastic 4-star review!

We're glad to hear that Finder.com.au was able to assist you in finding a new electricity and energy plan that saved you money. Our goal is to simplify the process of comparing energy options, ensuring that you can make informed decisions that benefit your wallet. We understand that navigating energy plans can sometimes be overwhelming, and it’s great to know that our support team guided you through switching to a new provider where you can save.

We appreciate your feedback and look forward to helping you again in the future!


Sincerely,
May at Finder

Rated 5 out of 5 stars
Redirected

Helpful

Very helpful

Date of experience: 18 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Enea,

Thank you for your positive review! We're so glad to hear you found our resources helpful. Our goal is to make financial decisions easier for our users, and we appreciate your support. Let us know if you ever need further assistance with comparing financial products or exploring our website.

Sincerely,
Anndy at Finder

Rated 1 out of 5 stars
Redirected

My name is Masum's I want to do a job

Date of experience: 16 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Masum,

Thank you for taking the time to leave us a review. I see that you are currently searching for a job. Please note that finder.com.au is a comparison website, not a job search platform. However, I recommend checking dedicated job search websites, as you may find some suitable job openings there. I wish you the best of luck in finding a position that aligns with your interests and qualifications!


Sincerely,
May at Finder

Rated 5 out of 5 stars
Redirected

My name is leipakoa and am here to…

My name is leipakoa and am here to confirm that your been doing well in this moment I'll give you 5 star's in regards congrats 🙏

Date of experience: 11 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Merilyn,

Thank you for taking the time to rate Finder with 5 stars! Your positive feedback is incredibly important to us and we appreciate your support.

At Finder, our mission is to empower you to make informed financial decisions. We look forward to assisting you in discovering the best deals available in the market, helping you save money and find great value. Whether you are looking for the best prices on shopping, comparing financial products, or exploring new ways to maximize your savings, our comprehensive tools and resources are designed to meet your needs.

Feel free to visit finder.com.au anytime; we are always happy to help!


Sincerely,
May at Finder

Rated 5 out of 5 stars
Redirected

Waseemkhan

Waseemkhan
Pakistan
Waseemkhan

Date of experience: 03 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Waseem,

Thanks for taking the time to give us a 5-star review. Don't hesitate to reach out if you have any questions or need assistance in navigating our website.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars
Redirected

Finder: a highly valuable source and guide.

Finder is a valuable source of information by way of detailed explanations of available methods pertaining to obtaining credit or loan facilities (via card providers or institutions). For any such category; an explanation, is provided, covering benefits and risks, criteria for applications, comparison of rates offered and ranking of financial institutions relevant to that category.

Date of experience: 03 February 2025

Finder Australia logo

Reply from Finder Australia

Hi Raymond,

Thank you for your thoughtful and detailed review—we truly appreciate it! We're delighted to hear that you find Finder a valuable resource for exploring financial product options. Our goal is to provide useful content and tools to empower informed financial decisions, so it’s wonderful to know our efforts are making a difference.

If there's anything else we can do to improve your experience, feel free to reach out.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars
Redirected

It gives me a really good idea on how…

It gives me a really good idea on how to improve my super contribution by consolidating into one super fund account, that can a great outcome balance by reducing costs and streamlining fund management without compromising on essential benefits like insurance, fees charges and employer contributions.

Date of experience: 19 January 2025

Finder Australia logo

Reply from Finder Australia

Hi Stro,

Thank you for sharing your thoughtful review! We’re delighted to hear that Finder has provided you with valuable insights on improving your superannuation contribution. It’s great to know that this approach could help you streamline fund management, reduce costs, and maintain essential benefits. If you have any questions or need further assistance, we’re here to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars
Redirected

The best single source of savings rates

Finder is my go-to site for deciding where to invest my savings. I also recommend it to friends and relatives when we discuss how they can get the best rates.
Also recently Finder helped me find how to claim for a blood pressure monitor from myhealth fund.

Date of experience: 06 January 2025

Finder Australia logo

Reply from Finder Australia

Hi Craig,

Thank you for your fantastic review! We’re delighted to hear about your positive experience with Finder and truly appreciate your recommendation to friends and family. It’s great to know that our tools and resources have been helpful for your financial needs, including guiding you on claiming health-related benefits.

We’re committed to providing reliable resources and comparison tools to support our users. If there’s anything more we can assist you with, please don’t hesitate to get in touch.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars
Redirected

Detailed info

Date of experience: 29 December 2024

Finder Australia logo

Reply from Finder Australia

Hi Sarah,

Thank you for your positive review—we truly appreciate it. It’s great to hear that you value our content. We hope you’ll continue using Finder and benefit from our comparison tools and resources. If there’s anything more you’d like us to cover or assist you with, please don’t hesitate to reach out.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Comprehensive and user friendly

Each review has a very detailed and simple explanation, which I appreciated.
I looked at several Qantas credit card review sites and found yours to be to be the most user friendly, comprehensive and with very clear explanations.
Thank you!

Date of experience: 01 December 2024

Finder Australia logo

Reply from Finder Australia

Hi Jenny,

Thank you for your fantastic five-star review! We truly appreciate your feedback and are thrilled to hear that you found our Qantas credit card reviews user-friendly and comprehensive. Your acknowledgment of our detailed explanations means a lot to us, as we strive to provide clear and valuable information to our users.

We’re glad we could assist you, and we look forward to serving you again in the future!

Please feel free to explore finder.com.au anytime.

Sincerely,
May at Finder

Rated 5 out of 5 stars

Fast response went above and beyond to…

Fast response went above and beyond to assist

Date of experience: 01 December 2024

Finder Australia logo

Reply from Finder Australia

Hi Michelle,

Thank you for your wonderful feedback! Our customer care team truly appreciates your kind words. It’s a great motivation for us to keep delivering excellent service to all our users.

If there’s ever anything more we can do to support you, please don’t hesitate to let us know, we’re always here to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Reliable and Easy-to-Use Financial Comparison Tool

Finder Australia makes it easy to compare financial products with its user-friendly interface and detailed guides, helping me make confident decisions. Their content is transparent and reliable, with tools that save time and effort. Adding more real-time updates, like currency exchange rates, could make the platform even better.

Date of experience: 22 November 2024

Finder Australia logo

Reply from Finder Australia

Hi Dennis,

Thank you so much for your fantastic five-star review! We’re thrilled to hear that you find Finder Australia helpful for comparing financial products and appreciate our user-friendly interface and reliable content. Your feedback truly made our day!

We also value your suggestion regarding real-time updates, like currency exchange rates, and will consider it as we strive to enhance our platform further.

If you have any other thoughts or need assistance, feel free to reach out!

Sincerely,
May at Finder

Rated 5 out of 5 stars

Easy & Convenient

Overall, the website experience has so far been pleasant, with easy-to-navigate and clear UI, to a wide multitude of available services and comparisons, no competitor holds a candle to this site. However, I have faced some glitches with the Credit Score UI on the left-hand side not directing me to the correct place.

Date of experience: 29 November 2024

Finder Australia logo

Reply from Finder Australia

Hi Madison,

We greatly appreciate your wonderful 5-star review!

We're thrilled to hear that you've had a pleasant experience with our website's user interface and services. However, we're sorry to learn about the glitches you've encountered with the Credit Score feature. We would appreciate it if you could contact us directly so we can investigate this issue further and ensure you have a seamless experience.

Thank you for your support!


Sincerely,
May at Finder

Rated 4 out of 5 stars

Finder provides great financial information.

Finder has given me great insights into other financial institutions, value comparisons, and the financial benefits I can gain.

Date of experience: 29 November 2024

Finder Australia logo

Reply from Finder Australia

Hi Joel,

Thank you so much for your thoughtful review. It's inspiring to hear that you consider Finder a helpful resource for gaining financial insights and comparing financial products. We hope that you also benefit from our money-saving tips and offers.

If there’s anything we can do to improve your Finder experience and make it even better, please don’t hesitate to let us know. We’d love to hear your suggestions.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Honest comparisons between various…

Honest comparisons between various credit cards.

Date of experience: 29 November 2024

Finder Australia logo

Reply from Finder Australia

Hi Moz,

Thank you for your wonderful five-star rating! We're thrilled to hear that you found our comparisons of various credit cards helpful. At Finder, we strive to provide honest and transparent information to assist you in making informed financial decisions.

Looking forward to seeing visit finder.com.au soon and if you have any further questions or need assistance, feel free to reach out. Happy comparing!


Sincerely,
May at Finder

Rated 5 out of 5 stars

A great site that helps motivate me to…

A great site that helps motivate me to improve my financial score.

Date of experience: 15 November 2024

Finder Australia logo

Reply from Finder Australia

Hi Beccy,

Thank you so much for your awesome review! Your positive experience in using our website to keep track of your credit score also motivates us to continue what we are doing. Feel free to use Finder in your financial journey.

If you ever need more tips or resources or if you have any questions about your credit score, feel free to reach out.

Sincerely,
Anndy at Finder

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look