Finder Australia Reviews 463

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the user-friendly design and ease of navigation of both the website and app, which makes it simple to compare offers and find the best deals. Consumers highlight the concise and clear information provided, which helps them make informed financial decisions. People also value the depth of information available, including rates, fees, benefits, and limitations. Customers find the platform genuinely helpful and appreciate the ability to access their credit scores, compare credit cards, and review their credit profiles. The service is praised for being free, easy to navigate, and for providing prompt responses through live chat. Reviewers also commend the platform's independence and its ability to find the best value across various financial products and services.

Based on these reviews

Rated 5 out of 5 stars
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My experience with Finder has been an absolute pleasure and I find all areas to be extremely helpful. I love the easy way to access deals and navigate throughout the Financial World. One of the best a... See more

Rated 5 out of 5 stars

Finder - what a cracking little site! It isn't just getting a free credit score check, but the real value lies in the handy articles that teach awareness of tips and tricks to minimise the losses an... See more

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Rated 5 out of 5 stars

Finder informed me about non-bank lenders that offered better rates and service than the greedy and self-absorbed banks. Within two months, I refinanced with loans.com.au The articles on credit cards... See more

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Rated 5 out of 5 stars

I've had the app for a while now, and it's super easy to navigate :) I get anxious about finances and stuff like that and Finder helps me relax as it shows me the information I need all together... See more

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Rated 5 out of 5 stars

Gives you updated status of your credit score and what is awesome is that you can get detailed information for previous loans etc and let's you know how you can improve your score. It's also great tha... See more

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Rated 4 out of 5 stars

For a 1st time caller, I find the person on duty (Ms Mai) prompt, knowledgeable & helpful enough. She provided me with further reference materials for me get more informed. No worries at all. PS: Yo... See more

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Rated 5 out of 5 stars

I was looking to start saving up some money and since I was new to Australia or even saving money in general, I started look for reviews online and came across finder. Looking through their recommenda... See more

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Rated 5 out of 5 stars

Finder.com.au has been a game-changer for me! It’s so much more than just a comparison site – it’s like having a personal guide through all the tough financial choices. I love how easy it is to comp... See more

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Rated 5 out of 5 stars

I've had an amazing experience using Finder.com! It’s been my go-to resource whenever I’m trying to make big financial decisions or need comparisons on everyday services. The website is so user-friend... See more

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Rated 5 out of 5 stars

I've used finder.com.au multiple times to compare financial products, insurance, and even utilities, and it has always been a go-to resource for me. The website is easy to navigate, and I apprecia... See more

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Rated 5 out of 5 stars

Penetrating analysis supported by current business cases I read selectively on those that are of interest to me, and almost all of these have been informative. These include articles on Fintech, Bloc... See more

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Rated 5 out of 5 stars

I've used finder multiple times over the years, the most useful I've found is the credit score feature and the ability to see how to improve your score and all the activity on it. I've also benefited... See more

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Rated 5 out of 5 stars

So easy to compare offers and look for the best option for my situation. Navigating was simple and at my age that's something :) great to see that there are so many alternatives and many comparison... See more

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Rated 5 out of 5 stars

I am looking for a site that has some history of the banks in Australia because of a incident with my friend. She was informed of an inheritence from many years ago in a bank that was taken over by se... See more

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Rated 5 out of 5 stars

Was originally spooked by the bad reviews claiming this site to be a scam. Not letting you delete your account or Unsubscribe from emails but after very little time and getting my credit score I was a... See more

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Rated 5 out of 5 stars
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Finder is my go-to site for deciding where to invest my savings. I also recommend it to friends and relatives when we discuss how they can get the best rates. Also recently Finder helped me find how... See more

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Rated 5 out of 5 stars

I love Finder as it is one of the very few sites that is INDEPENDENT and finds you the best value everywhere, from credit cards, banking, utilities, loans, investing and insurance. If you want to get... See more

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Rated 5 out of 5 stars

Subscribing to Finder is easy. Receive monthly updates of your credit file, compare financial products and receive financial tips to save you money. Being all for free you're sure to love Finder, too... See more

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Rated 4 out of 5 stars

Easy to use. Helpful information at hand for various services. Able to find competitive prices on electricity, internet, credit card and phone all in one go. Considering I was only looking at my credi... See more

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Rated 5 out of 5 stars

I have found Finder's services extra ordinary and super easy to get. I can see my credit score, compare credit cards and see my credit profile access history and so on. Compared to other credit report... See more

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Rated 5 out of 5 stars

With a number of choices on option it is often difficult to decide. Just having a chat - even on line -with someone can be very reassuring especially a patient person as I was blessed to have. The ol... See more

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Rated 5 out of 5 stars
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This article is so valuable to promote true knowledge and facts to public. It is practical and powerful and presented neutral ground when introducing and analysing for individual consumers' sake, clea... See more

Rated 5 out of 5 stars

I was anxious to learn quickly how the government guarantee would be applied to my company savings account and my personal savings account with a single ADI (i.e. the same bank) in the event of anoth... See more

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Rated 5 out of 5 stars

Finder.com: A Financial Lifeline Finder.com is a fantastic resource for anyone looking to make informed financial decisions. Their easy-to-use tools and expert advice make it simple to compare and c... See more

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Rated 5 out of 5 stars

Each review has a very detailed and simple explanation, which I appreciated. I looked at several Qantas credit card review sites and found yours to be to be the most user friendly, comprehensive and... See more

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Rated 5 out of 5 stars

Simplified everything for us and is easy to understand which helps to make the right choice. The credit score report is good too. Overall, very good resources to organise our finance effectively.

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Rated 5 out of 5 stars

I am just starting to research crypto currencies and found their site, finder.com. One article was very informative. While trying to set up something I hit an obstacle and went on their chat to see if... See more

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Rated 5 out of 5 stars

I am able to check my credit score, get advice on the best places to get a great credit card, home loans all your banking needs. Also, Finder gives good solid advice. Runs fun competitions. I have bee... See more

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Rated 5 out of 5 stars

I have used finder for some time now and find the app very user friendly, and the features relevant for my needs. Being able to keep everything financial in one place enables me to keep better track o... See more

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Rated 5 out of 5 stars

I was concerned that maybe I would not receive an answer because I read your review on the phones that you advertised when using World Remit. You saved me money so I won't need to purchase another ph... See more

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Rated 5 out of 5 stars

Finder Australia makes it easy to compare financial products with its user-friendly interface and detailed guides, helping me make confident decisions. Their content is transparent and reliable, with... See more

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Rated 5 out of 5 stars

Indeed my finder Tey is a wonderful finder who can understand someone's questions very first and make him/her understand the services of Western Union very first like he/she knew them before.... Thank... See more

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Rated 4 out of 5 stars

I love the finder app, it's one of those apps that are always trying to innovate and provide customers with new financial advice. Adding Crypto to Finder was a game changer for me and it allowed me... See more

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Rated 5 out of 5 stars

Concise information in one place, which makes it easy when you are researching.. Like that you can also do your own credit check, as well as see reviews of each of the lenders :)

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Rated 5 out of 5 stars

The interface was functional and easy to use and my question was answered thoroughly, professionally and literally within minutes of having been submitted. Thank you Faye, for your help. Keep up the g... See more

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Rated 5 out of 5 stars

I am in the middle of a car insurance dispute. Since this is my first time in this situation, I have been investigating a lot and it has been quite stressful. Then I stumble on Finder's live chat. The... See more

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Rated 5 out of 5 stars

I had an inquiry about a tv service availability and my questions were answered quickly and the trouble had been taken to get proper answers for me and I was left with a proper path forward. I would u... See more

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Rated 5 out of 5 stars

Spend hours googling and found answers on finder Australia. A helpful site reading through some answers to other questions posted with ability to post questions as well.

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Rated 5 out of 5 stars
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Just read all information that finder had to raise my credit score, there was a good section on time will help my score from bad debts, just wanted to know if my score will go back up after the 5 year... See more

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Rated 5 out of 5 stars

This site has changed my life. I was able to get a great second hand car using the information from Finder. I love how you get a fantastic cross section of vendors and information to help make a wise... See more

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Rated 5 out of 5 stars

Prompt response in live chat, free, easy to navigate. No hidden costs. Excellent. Very refreshing to find a site that is genuinely helpful without a catch.

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Rated 3 out of 5 stars

Great to find out your credit score for FREE..... yes FREE, BUT I still haven't worked out how to access my credit report? Needs simpler navigation threw the process!?, it could just be me though........ See more

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Rated 5 out of 5 stars
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I found the comparison to be fair and easy to read. Especially the part explaining how many points you need to offset the annual fee.

Rated 5 out of 5 stars
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A very good informative web site for the most important things in life, I am grateful to the brilliant person/s who has organized this, it has helped me out a lot, keep up the good work Finder, Cheers... See more

Rated 5 out of 5 stars
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I like the detailed descriptions and star ratings which will always make me take a look at changing insurers

Rated 5 out of 5 stars
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Very easy and simple to use and we can do good use of our credit

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4.6

Excellent

TrustScore 4.5 out of 5

463 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
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This article is so valuable to promote…

This article is so valuable to promote true knowledge and facts to public. It is practical and powerful and presented neutral ground when introducing and analysing for individual consumers' sake, clearly teaches every one how to make a wise decision for yourselft rather than being mislead by the most biggest power retailers such as EA. It is a shame when EA try to use lies to sell/push their TOU plan to their customers ignoring the actual usage pattern of their customers, for the purpose to extract the most profit from customers by providing lies after lies. This website provides accuracy, professional and technical analysis as the basis, helped public to make better decisions, fighting for fairness and being more alerted.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Blatant abuse of personal information

Blatant abuse of personal information

I cannot stress this enough: DO NOT EVER give Finder.com.au your details. I was simply browsing their website, not signing up, not handing over my consent for marketing, and suddenly my phone starts ringing at 8pm with a sales call.

This is beyond shady – it’s a direct violation of privacy, consumer trust, and likely multiple laws around unsolicited communications and misuse of personal data. How did they even get my number? There is NO legitimate way this could have happened without Finder harvesting my information behind the scenes and selling it or passing it around without my knowledge.

This is exactly the kind of predatory data abuse that regulators warn about. Finder.com.au is clearly operating without regard for basic privacy rights. Imagine a company that snoops on your browsing activity, digs out your phone number, and then has the audacity to cold-call you in your own home at night. That is harassment, plain and simple.

28 August 2025
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Roy,

Thank you for bringing this to our attention. We take your concerns about privacy and data security very seriously, and we want to address your complaint as clearly and directly as possible.

We understand your frustration with receiving an unsolicited sales call, especially one that came at an inconvenient time. However, we want to be very clear: Finder does not have a call centre, nor do we engage in any outbound sales calls.

The scenario you've described – of a company scraping your information from a website and then immediately calling you – is not how our business operates.

The call you received could be a case of "spoofing," where a scammer or a different company uses a legitimate business's name to make their calls seem more credible. This is a common and unfortunate tactic used to deceive people. We have no control over this type of activity, but we are genuinely concerned that our business name is being used in this way.

We encourage you to report this unsolicited call to the relevant Australian authorities. You can lodge a complaint with the Australian Communications and Media Authority (ACMA), which is responsible for the Do Not Call Register and for enforcing telemarketing and spam laws.

Reporting the incident to Scamwatch will also help the Australian Competition and Consumer Commission (ACCC) monitor and warn the public about new and emerging scams.

Again, we apologise for the distress this has caused you and for the misuse of our company's name.

Finder

Rated 5 out of 5 stars
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Excellent Financial App

My experience with Finder has been an absolute pleasure and I find all areas to be extremely helpful. I love the easy way to access deals and navigate throughout the Financial World. One of the best aspects of the app is the monthly credit score and individually tailored deals to suit your needs. I love Finder and I will continue to use it for a long time to come. Thank you Finder.com

10 August 2025
Unprompted review
Rated 1 out of 5 stars
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Uzair sultan

Uzair sultan

9 August 2025
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Ali,

We’re sorry to hear your experience didn’t meet expectations. We’d like to better understand what happened. Could you share more details so we can look into it and work on resolving any issues for you?

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars
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A well informed web site

A very good informative web site for the most important things in life, I am grateful to the brilliant person/s who has organized this, it has helped me out a lot, keep up the good work Finder, Cheers.

19 July 2025
Unprompted review

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