Finder Australia Reviews

238  Excellent
TrustScore 4.5 out of 5

4.5

In the Financial Institution category

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Reviews4.5

238 total


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Rated 5 out of 5 stars

Finder's services are Extraordinary.

I have found Finder's services extra ordinary and super easy to get. I can see my credit score, compare credit cards and see my credit profile access history and so on. Compared to other credit reporting services, I have found Finder to be really user friendly.

Date of experience: 10 October 2024


Rated 5 out of 5 stars

Quick and easy to use!

One of the best tools to use for insights and checking your credit score!

I love how there’s a option to compare different credit cards or insurances to show the best value for your needs.

Date of experience: 09 October 2024


Rated 5 out of 5 stars

A Comprehensive and Reliable Comparison Platform!

I've used finder.com.au multiple times to compare financial products, insurance, and even utilities, and it has always been a go-to resource for me. The website is easy to navigate, and I appreciate how clearly all the options are laid out, making comparison quick and straightforward.

What stands out the most is the depth of information they provide – from rates and fees to benefits and limitations, helping me make informed decisions. I recently used it to switch to a better home loan deal, and the process was seamless.

The user reviews and expert advice also add credibility and help build trust. Highly recommend finder.com.au to anyone looking to save money and find the best deals without the hassle!

Date of experience: 01 October 2024

Reply from Finder Australia

Hi Mullaivendhan,

Thank you so much for your amazing review! We’re thrilled to hear that you’re using Finder to compare financial products and that you find our comparison tool user-friendly.

It’s great to know that you value the quality of our content, which helps you make informed decisions. We take pride in having a team of subject matter experts to ensure we maintain the highest standards. We’re also delighted to know that we have been able to help you find a better home loan deal.

Your recognition of the credibility added by our user reviews and expert advice means a lot to us. Thank you for your recommendation!

We hope that you will continue using Finder. Don't hesitate to contact us for any questions.

Sincerely,
Anndy at Finder


Rated 5 out of 5 stars

Finder lays out all the important stuff…

Finder lays out all the important stuff in an easy to read and understand format. Found exactly what I was looking for quickly and accurately.

Date of experience: 09 October 2024

Reply from Finder Australia

Hi Christl,

Thank you for taking the time to leave us such a wonderful review and for the five-star rating. We're delighted to hear that our content was easy to read and understand and that you quickly found the right product you were looking for on Finder. It’s always our goal to make the comparison journey for our users smooth and enjoyable.

We hope to see you again next time. Please feel free to reach out to our team if you need any assistance!


Sincerely,
May at Finder


Rated 5 out of 5 stars

A user friendly experience

I have used finder for some time now and find the app very user friendly, and the features relevant for my needs. Being able to keep everything financial in one place enables me to keep better track of my ginsncisls

Date of experience: 04 October 2024

Reply from Finder Australia

Hi Lorraine,

We sincerely appreciate the five-star rating you've given us! It brings us great joy to know that Finder has become your trusted tool for discovering financial products that fit your needs. We're also delighted to hear that your experience comparing options has been smooth and straightforward.

In addition to exploring a diverse array of products on the market, you can easily monitor your credit score within the app by clicking on the Credit Score tab. If you have any questions or need assistance, please don't hesitate to reach out—we're here to help!


Sincerely,
May at Finder


Rated 5 out of 5 stars

I find Finder helpful and their friendly service …

I find Finder helpful and their assistance with my last enquiry has helped me to answer a few questions I had thank you very much for your help

Date of experience: 03 September 2024

Reply from Finder Australia

Hi Dorothy,

Thank you for taking the time to share your feedback with us. We truly appreciate your 5-star rating!

We are thrilled to hear that you received the assistance you needed for your inquiry. It’s always a pleasure to support you.

We encourage you to continue exploring our comparison platform to stay informed about the latest products on the market that can help you save money and find great value.


Sincerely,
May at Finder


Rated 5 out of 5 stars

Great App

Having the Finder app allows me to regularly check my credit score and motivates me to improve it

Date of experience: 04 October 2024

Reply from Finder Australia

Hi Nenette,

Thank you for taking the time to leave us a five-star review! We're thrilled to hear that you're using the Finder app to monitor your credit score each month. You can also access this feature on our website by logging into your account. Having both the app and website at your disposal makes it even easier to keep track of your score and credit report.

We're glad that monitoring your score helps you stay informed about your financial standing, allowing you to take steps to improve it further.

Please feel free to contact our team if you have any questions.

Sincerely,
May at Finder


Rated 4 out of 5 stars

Thought the subjects and ideas were…

Thought the subjects / ideas were relevant / knowledgeable, will continue to add this as my newest reading material

Date of experience: 04 October 2024

Reply from Finder Australia

Hi Rachel,

Thank you for your wonderful feedback. We're happy to hear that you find our content relevant to you. We appreciate that you plan to continue using Finder. Feel free to explore our website and if you have any questions, don't hesitate to contact our team.

Sincerely,
Anndy at Finder


Rated 5 out of 5 stars

Amazing company and helpful staff and…

Amazing company and helpful staff and they provide the best comparison rates

Date of experience: 01 October 2024

Reply from Finder Australia

Hi Thi,

Thank you for your wonderful review! We're so glad to hear that you find our staff helpful. It’s our pleasure to support our users like you throughout your comparison journey. We’re committed to continually improving our comparison tools to help more people make better financial decisions.

If you need any assistance in comparing your options or you are looking for more information, don't hesitate to contact us.

Sincerely,
Anndy at Finder


Rated 5 out of 5 stars

Ins and outs of Bridging Loans

I am new to the idea of bridging loans and after finding out that I (we) may possibly be able to purchase a new home before selling our current home it made sense that this is the way to go as our existing home has more than enough equity.

Date of experience: 15 September 2024

Reply from Finder Australia

Hi Stephen,

Thanks for taking the time to share your experience using our website. We’re glad our guide on bridging loans helped clarify how this option can work for you. If you have any more questions as you move forward, feel free to get in touch with our team, we’re here to help!

Sincerely,
Finder Team


Rated 5 out of 5 stars

It has a user-friendly interface

It has a user-friendly interface, transparent reviews, and the ability to make informed decisions based on genuine customer feedback.

Date of experience: 02 October 2024

Reply from Finder Australia

Hi Sarah,

Thank you so much for your rave review. It's great to know that you find our website easy to use and that you value the fair and objective reviews for products/providers listed on our site. We believe that honest feedback from other customers can help you in making well-informed financial decisions.

Thank you for using Finder and we look forward to your next visit.

Sincerely,
Anndy at Finder


Rated 5 out of 5 stars

Bad reviews about deleting accounts or unsubscribing are computer illiterate

Was originally spooked by the bad reviews claiming this site to be a scam. Not letting you delete your account or Unsubscribe from emails but after very little time and getting my credit score I was able to do both easily. It is my belief that either Finders practices have changed or more likely bad reviews where computer illiterate. Great service very quick and easy, will use again and create a new account when I want to check my credit score again. 9/10 only not 10/10 because I wish they deleted my information once i deleted my account but im unsure if they did or not so it might be 10/10 time will tell.

Date of experience: 23 July 2024


Rated 1 out of 5 stars

Recently used finder to look at price…

Recently used finder to look at price comparisons for energy companies when moving homes. This part was no problem but the weeks that followed were. I was phoned daily I think for about 2 weeks asking me to choose a provider. Once or twice would’ve been no problem but this was tantamount to harassment. Every time was a new number making blocking calls impossible. User beware.

Date of experience: 29 April 2022

Reply from Finder Australia

Hi David,

Thanks for taking the time to share your feedback for Finder.

We apologise for any inconvenience caused and if you are still receiving unsolicited phone calls, kindly let us know.

Feel free to send us an email at gxcustomercare@finder.com with your phone number so we can send a "do not call" request to our energy partner.

Looking forward to hearing from you.

Cheers!


Rated 1 out of 5 stars

Felt like i was being scammed

Get a call after doing a search on there website. Told them my current deal seemed better. Once they realised it was not one of there providers, they said they would switch me to one of there providers without my permission automatically, saying it was going to save me money. It was going to actually going to be more expensive. They better not have swapped by provider, as they sounded like they already had

Date of experience: 20 September 2022

Reply from Finder Australia

Hello Daniel,

Thanks for taking the time to leave a review. This is not the experience we want our users to have in using our Energy Switching Service. I have forwarded this to the concerned department. Rest assured that we'll take action and improve our services. We want to make things right. Please contact us at help@finder.com, so we can assist you further.

Thanks,
The Finder Team


Rated 5 out of 5 stars

Stockys review. Its so easy to use and follow

Its so easy to use and follow

Date of experience: 08 October 2024

Reply from Finder Australia

Hi Steve,

Thank you for giving Finder a five-star rating and for your wonderful review! We’re thrilled to hear that you find our comparison platform user-friendly and straightforward. We are continually working to enhance our comparison tool to further enhance our users' experience and help you make well-informed decisions.

Please feel free to reach out to our team anytime if you need further assistance—we're here to help!


Sincerely,
May at Finder