Fife Country Reviews 232

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, from clothing to shoes, often highlighting their comfort and durability. Many people appreciate the efficient ordering process, whether online or by phone, and commend the helpfulness and knowledge of the staff. The prompt delivery service is also frequently mentioned as a positive aspect of their experience. However, some customers also noted issues with product defects, such as a jacket with holes or a shoe sole splitting prematurely. A few reviewers expressed dissatisfaction with the company's handling of returns or replacements for faulty items, mentioning difficulties in getting a resolution. There were also isolated instances of orders not arriving or customer service interactions being described as blunt and disinterested.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality of... See more

Order

People report positive experiences with order. Customers frequently praise the ease of ordering, whether... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the fast and efficient... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be polite, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more

Rated 5 out of 5 stars

Ordered my items on Wednesday afternoon and delivered on Saturday morning Ordered on the telephone - great customer service. The person who dealt with my order was really helpful Have been buying fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My shoes arrived today

My shoes arrived today, exactly what I ordered and at the stated time, great fit comfortable, I took advantage of twenty pounds off and free delivery, what's not to like, I've always been delighted with my purchases

12 December 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thanks for your review.

Rated 5 out of 5 stars

ONLY THE BESTd items for several years…

I have ordered items for several years and have found from the word go every time staff extremely helpful.Products I have purchased to be as described and wear well .When needing new items of clothing this is THE FIRST COMPANY I look at. C.S.H. LUDLOW

15 October 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your review.

Rated 5 out of 5 stars

Following a delightful shirt purchase

Following a delightful shirt purchase, I chose a cap.
After checking inline what, S,M.L etc meant against actual measurements, I ordered a large (L) cap. It was too big. I returned it asking for medium. That was also too big. That too was returned and finally a small (S) was received. It fits! Fife Country have been supportive throughout. Will I buy from them again? Yes, no question.

20 November 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review. Glad you were able to get a cap that fitted.

Rated 5 out of 5 stars

Returned the winter coat too small

Returned the winter coat as it was too small and requested a larger size. Received a direct reply that a larger coat would be sent forthwith.
Now I have a quality winter coat, superbly made and am completely satisfied. Thank you!

17 November 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your review.

Rated 5 out of 5 stars

Warm, soft cotton shirts. Excellent

As soon as I unwrapped them, I could feel the difference in their soft cotton and careful finishing. These are warm shirts, but ideal between a normal shirt and a fully lined lumberjack type of shirt. I am very pleased with the colour and fit and will be buying more.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Three cheers for Fife Country

Dear Sir,
I recently ordered two shirts. So impressed by quality and efficiency of delivery, etc., I immediately ordered two more. They reached me within 48 hours. I am hugely impressed by this genuine Company that deserves success in a world where such reliable professionalism is becoming increasingly rare.
Graham Hoskins

10 October 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your kind review.

Rated 5 out of 5 stars

Quality products

Always have excellent service when I phone with an order.All items have been top quality, both with footwear and clothing.Would recommend Fife Country 100%.

4 October 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review.

Rated 5 out of 5 stars

Satisfaction guaranteed

Excellent service from telephoning order to receipt of the shirt and belt. They continue to maintain their reliable service.

9 September 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you.

Rated 5 out of 5 stars

Great clothing

Great clothing; I've ordered several shirts and other items from Fife and all have been excellent quality. Only problem for Fife is that they last too long - couple of shirts into their third year and still great! Delivery and returns are prompt and efficient.

14 September 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for providing a review. Hope your shirts last for many more years.

Rated 5 out of 5 stars

Excellent service and an amazing product from Fife Country

Excellent service from Fife Country products. Ordered a pair of Selkirk Moc boots. They arrived quickly and very well packaged but were a smidge too tight for me given my high arches. Return labels were included and the bag that they arrived in was re-sealable. Sent them back to exchange for the size above and they came through quickly, with tracking numbers provided. The new boots fit amazingly and I'm just blown away by the quality. The care for detail that went into the shoes - from the box to how well wrapped they were to the non-slip soles to the stitching and quality of the leather - is astounding. Put the first coat of dubbin on them and the leather looks and feels so vibrant. Extremely comfortable, too. Very happy customer - will definitely be buying more from Fife.

1 September 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent Service

Ordered on Friday and received on Tuesday morning. Delighted with coat and size.

10 September 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review. Glad you are pleased with your new coat.

Rated 5 out of 5 stars

Great service great products at…

Great service great products at reasonable prices
Ordered walking shoes for my husband
Mistake in size sent !Jackie dealt with it
so efficiently and replacement arrived within a few days. Many thanks

1 August 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review. Will pass on your thanks to Jackie.

Rated 5 out of 5 stars

Just made further purchases from Fife

Just made further purchases from Fife, returnig without any probem two kitems that didn't suit me.

An excellent compnay with whom I have bought c,othes for some years.

Very reliable.

27 July 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review.

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